Ring was as described, very professional presentation, box and bag. The only downfall was that the courier left it in my fron garden i really don't think thats acceptable for jewellery and expensive i... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I spotted this pearl pendant that would be idea for a 30yr anniversary gift. I had never used this company before and thought I was taking a gamble. I ordered it and got an email confirmation almost i... Ver mais
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From the beginning to the end, everything was of exceptional quality and highly professional service. The gold pendant came exactly as described on the website and was on time. The delivery was made t... Ver mais
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From the very beginning until the end, the ordering process was utterly smooth and hassle-free. The prices were very reasonable and the time of delivery was impressively short. The quality of the jewe... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Bail & Stone is a leading online jeweller, providing a diverse choice of beautiful women's jewellery in a multitude of styles. Every jewellery piece is expertly designed in the UK, handcrafted using the finest solid gold and platinum metals. Minimalist and contemporary staples, classic birthstones, and meaningful jewellery pieces for the moments that matter: At Bail & Stone, variety and choice are in abundance.
Informações de contacto
Endurance House, Team Valley Trading Estate, NE11 0EF, Newcastle Upon Tyne, Reino Unido
- 0800 97 88 111
- sales@bailandstone.com
- bailandstone.com
3,8
Bom
201 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 57% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nice surprise my item was in a sale
Nice surprise my item was in a sale. Arrived well packaged and was informed all the way. Thank you
15 de julho de 2024
Resposta da Bail & Stone
Good morning,
Thank you for taking the time to share your 5-star review.
Your kind words are greatly appreciated and a pleasure to read.
Kind regards,
Ruby & Oscar
PERFECT BIRTHDAY GIFT
I was having a problem with my computer trying to order a necklace for my wife and so rang the helpline number on the screen. The young lady was so helpful and processed my order. The necklace arrived, although late for my wife's birthday, which I was told was owing to a problem with the delivery company. Nevertheless my wife was absolutely delighted
4 de julho de 2024
Resposta da Bail & Stone
Good afternoon James,
Thank you for taking the time to share your feedback.
I apologise for the delay in delivery and any inconvenience this may have caused, particularly given the importance of the occasion.
Thank you for your understanding and for choosing Bail & Stone.
Kind regards,
Bail & Stone
Absolutely your company was so very…
Absolutely your company was so very helpful, I would recommend your company to everyone.
3 de julho de 2024
Resposta da Bail & Stone
Good morning David,
Thank you for taking the time to share your 5-star review.
Your kind words and recommendation of Bail & Stone are greatly appreciated.
Kind regards,
Bail & Stone
Panicked about delivery but over all…
Panicked about delivery but over all great service and happy with the ring.
1 de julho de 2024
Resposta da Bail & Stone
Good morning Andrew,
Thank you for your wonderful review.
We're glad to hear that despite initial concerns about delivery, you received great service and are happy with the ring.
Kind regards,
Bail & Stone
I am very happy with my purchase
I am very happy with my purchase. The earrings were nice quality and well priced. Very quick delivery. I was very impressed with the packaging and presentation. Overall a good experience.
25 de junho de 2024
Resposta da Bail & Stone
Good morning,
Thank you for taking the time to share your amazing 5-star review.
We're thrilled to hear that you are very happy with your purchase and that the earrings met your expectations in terms of quality and pricing.
Kind regards,
Bail & Stone
Excellent product
Excellent product, well made, value for money, fast delivery, overall exceptional service
25 de junho de 2024
Resposta da Bail & Stone
Good morning Nicholas,
Thank you for taking the time to share your excellent feedback.
Your kind words are greatly appreciated and are a pleasure to read.
Kind regards,
Bail & Stone
Lovely ring looks better than the…
Lovely ring looks better than the picture and package is also great and fast service all in all definitely will use again
17 de junho de 2024
Resposta da Bail & Stone
Good morning Kevin,
Thank you for taking the time to share your 5-star review.
Our team takes great pride in ensuring fast and efficient service, along with excellent packaging to enhance your experience.
Kind regards,
Bail & Stone
Absolutely beautiful earrings
Absolutely beautiful earrings. My favourite pair. Love the style and this shop. Thank youuuu ✨✨✨✨🫶🏻✨🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻✨✨✨✨
1 de julho de 2024
Opinião espontânea
Resposta da Bail & Stone
Good morning,
Thank you so much for your wonderful review.
Your kind words are greatly appreciated and are a pleasure to read.
Kind regards,
Bail & Stone
Fantastic service and speedy delivery
Fantastic service and speedy delivery.
The jewellery was as described, and I'm really happy with it.
7 de junho de 2024
Resposta da Bail & Stone
Good morning,
Thank you so much for your fantastic review.
We're delighted to hear that you are happy with the overall experience.
Kind regards,
Bail & Stone
Item is beautiful with great packaging
Item is beautiful with great packaging, delivered really quickly, would recommend
3 de junho de 2024
Resposta da Bail & Stone
Good morning Rebecca,
Thank you for taking the time to share your wonderful feedback.
Your recommendation of Bail & Stone is greatly appreciated.
Kind regards,
Bail & Stone
Great selection
Great selection. The earrings I purchased were well received by the recipient.
31 de maio de 2024
Resposta da Bail & Stone
Good morning,
Thank you for taking the time to share your positive feedback.
We're delighted to hear that you found our selection great and that the earrings were well received by the recipient.
Kind regards,
Bail & Stone
Resposta da Bail & Stone
Good morning Jean,
Thank you for taking the time to share your 5-star review.
Your satisfaction is our top priority, and we're delighted that you're happy with your purchase.
Kind regards,
Bail & Stone
It was excellent and hassle free
20 de maio de 2024
Resposta da Bail & Stone
Good morning Mr Alexander Ferguson,
Thank you for taking the time to share your 5-star review.
Kind regards,
Bail & Stone
Resposta da Bail & Stone
Good afternoon Mandy,
Thank you for taking the time to share your wonderful feedback.
Kind regards,
Bail & Stone
Quick delivery.
Quick delivery.
Unfortunately had a problem with the quality of product but response from the team to correct has been excellent.
15 de abril de 2024
Resposta da Bail & Stone
Good afternoon Julie,
Thank you for taking the time to share your feedback.
We're glad to hear that your order arrived promptly. However, we're sorry to learn about the quality issue you encountered.
Rest assured, our team is committed to resolving this matter swiftly and ensuring your complete satisfaction.
Kind regards,
Bail & Stone
Excellent delivery and got it out very…
Excellent delivery and got it out very quickly.
18 de abril de 2024
Resposta da Bail & Stone
Good afternoon Karen,
Thank you for taking the time to share your 5-star review.
Kind regards,
Bail & Stone
Resposta da Bail & Stone
Good morning Susan,
Thank you for your fantastic review.
We're delighted to hear that you loved the bracelet and appreciated the presentation and speedy delivery.
Kind regards,
Bail & Stone
Resposta da Bail & Stone
Good morning Carl,
Thank you for taking the time to share your 5-star review.
We're delighted to hear that you found our service helpful and that you're pleased with the ring.
Kind regards,
Bail & Stone
Resposta da Bail & Stone
Good morning Jackie,
Thank you for taking the time to share your 5-star review.
Kind regards,
Bail & Stone
Bought a beautiful while gold and…
Bought a beautiful while gold and diamond pendant necklace for my mother in laws 70th. It arrived quickly, and was exactly as described.
18 de março de 2024
Resposta da Bail & Stone
Good afternoon,
Thank you so much for your wonderful 5-star review.
We're delighted to hear that you chose one of our diamond pendant necklaces for your mother-in-law's 70th birthday.
Kind regards,
Bail & Stone
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