It's hard to complain, they requested many pictures, even of the labels of the shipping. I'm still waiting for them to accept their mistake and reprint and resend me the banner. Quite disappointed
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Leia as opiniões dos outros
Awesome service. I highly recommend them they took that extra step to redo my design since i uploaded wrong file but they got back to me to adjust it. I approved it and I can’t am for more. They deser... Ver mais
A empresa respondeu
Woodylot ... order and installed 3 months later 4 letters failed, took weeks to get a warranty on it, you were only giving me a 20% discount on the next order not until I threatened to go to the ACCC... Ver mais
A empresa respondeu
Fast delivery. Looks good quality. Although they came much smaller than I expected maybe should show examples of sizing. Although happy
A empresa respondeu
3,5
Aceitável
146 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
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Got some custom table skirts and they…
Got some custom table skirts and they turned out fantastic. The finish looks premium and they stick properly without peeling.The cost I paid is absolutely worth the product.
10 de junho de 2026
Opinião espontânea
Resposta da Bannerbuzz
Hi Charlie, Thank you for your wonderful feedback! We’re delighted to hear that your custom table skirts turned out fantastic and met your expectations in terms of quality and finish. It’s great to know that the product performed well and delivered good value for the price. We truly appreciate your support and look forward to serving you again.
Fast and High quality!
Quick and easy process to design my flag just in time for my festival! Thanks so much guys, it looks amazing!
17 de junho de 2026
Opinião espontânea
Resposta da Bannerbuzz
Hi Tony, Thank you for your wonderful feedback! We’re delighted to hear that the design process was quick and easy and that your flag arrived just in time for your festival. It’s great to know you loved the final product. We truly appreciate your support and look forward to serving you again!
Delivered what promised
Really happy with bannerbuzz australia. Needed some circle pop put banners urgently and was worried about the timeline, but then one of my friend informed me about this site. Spoke to the support team here and they assured me of timely delivery. Within a few days, I got the delivery of the products.
3 de junho de 2026
Opinião espontânea
Resposta da Bannerbuzz
Hi Esmie, Thank you for your wonderful feedback! We’re delighted to hear that your circle pop-out banners arrived on time and met your expectations. It’s great to know our support team could assist you and provide confidence throughout the process. We truly appreciate your trust in BannerBuzz Australia and look forward to serving you again in the future.
Getting items great but the wine label…
Getting items great but the wine label stickers not what I expected
18 de junho de 2026
Opinião espontânea
Resposta da Bannerbuzz
Hi Daniella, thank you for your feedback. We're glad to hear that you're happy with the other items. If you're experiencing any issues with the wine label stickers, you can raise a support ticket, and our team will be happy to review the concern and assist you further.
I ordered a 3x3 custom canopy after…
I ordered a 3x3 custom canopy after specifically confirming (in writing) that it would fit my existing OzTrail frame. Based on their advice, I went ahead with the purchase. When the canopy arrived, it didn’t fit at all. What followed was a long and frustrating process of back-and-forth communication. I had to repeatedly provide proof of what I’d been told before they finally agreed to a refund. The process took far longer than it should have and caused unnecessary stress.
At no stage was I told that their canopies are designed to suit only their own frames. In fact, their customer enquiry team clearly told me in writing the opposite. This is critical information that should be disclosed upfront to avoid misleading customers. Because of this incorrect advice, I am now significantly out of pocket. I’ve since been told I would need to purchase their frame (over $700), making this far more expensive than if I had simply been given the correct information from the start. I have had to order thier frame now at my cost after thier mistake. Overall, a very disappointing experience. Incorrect advice, lack of transparency, and a drawn-out refund process that has left me both frustrated and financially impacted.
Note - in response to this review I have had call say they do not have my email and I need to call back. Tried but no response.
2 de junho de 2026
Opinião espontânea
Resposta da Bannerbuzz
We sincerely apologize for the inconvenience caused. We understand how disappointing it must have been to receive a canopy that did not fit your existing frame after relying on the information provided by our team, and we regret the confusion caused.
We attempted to contact you by phone to personally apologize; however, we were unable to connect with you. Please be assured that a full refund for the canopy graphic order has already been processed on our end.
Your feedback is greatly appreciated, and we are reviewing this matter internally to improve our communication and provide clearer guidance to customers in the future.
bannerbuzz Australia met all my…
bannerbuzz Australia met all my expectations with their quick service and excellent product quality The order arrived safely packed. I even got good discount on the final process after applying the coupon code.
2 de junho de 2026
Opinião espontânea
Resposta da Bannerbuzz
Hello Maximo, thank you for your feedback. We’re glad to hear that you were satisfied with the product, service, and overall experience.
I have placed several orders and…
I have placed several orders and re-orders and had prompt service every time. The product is top notch and well priced.
28 de maio de 2026
Opinião espontânea
Resposta da Bannerbuzz
Hey Reg! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Wrong sign arrived
I have ordered 3 signs from banner buzz and I have a picture and still emails of what I have approved. The order arrived on time but with wrong signs and the banner was missing
I’m leaving for a long trip soon and needed signs now
Only two signs arrived but only one of these two signs was
Sadly the correct sign is the smallest one and the cheapest one
The other big sign is wrong and the banner is missing and is suppose to arrive separately
Good price but not what I ordered
I also spoke to customer service many times but this didn’t help
27 de maio de 2026
Opinião espontânea
Resposta da Bannerbuzz
Hi Azra, Our team has reached out to you for more details. We are currently awaiting your response to provide further assistance.
I’ve recently ordered from BannerBuzz…
I’ve recently ordered from BannerBuzz for the first time and I’m very impressed with the price, the communication, the delivery and the quality was top notch. I will definitely be using BannerBuzz again for my business.
23 de maio de 2026
Opinião espontânea
Resposta da Bannerbuzz
Hey Montana! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The pricing and range is good.
The pricing and range is good.
Communication, not so.
First, they are based overseas somewhere and have poor English, so they don't understand simple instructions.
Second, you communicate with a different person who doesn't bother reading previous messages. Hence it is hard to make any progress.
Third, they claim attempts of making contact when it is clear they never attempted to phone.
25 de abril de 2026
Opinião espontânea
Resposta da Bannerbuzz
Hello Chris, thank you for your feedback. We are glad to know that you are satisfied with the pricing. However, we are sorry to learn that you were not satisfied with the service. We will surely consider your feedback to help improve the customer experience.
Excellent product and service
Good quality, fast response, and quick delivery times.
10 de abril de 2026
Opinião espontânea
Resposta da Bannerbuzz
Hey! We are delighted to hear that you are pleased with our services and products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Happy with the printing and size…
Happy with the printing and size results.
Would have been more satisfied with better communication with BannerBuz.
18 de março de 2026
Opinião espontânea
Resposta da Bannerbuzz
Hi Cecile, Thank you for your feedback. We’re glad to hear that you’re happy with the printing quality and size, and we truly appreciate your comments regarding communication as they help us improve our service. Your feedback is valuable to us and will be considered to enhance the overall experience. We look forward to serving you even better in the future.
Overpromised, Underdelivered, and Took My Money Anyway
Do not buy from this company. Absolute disaster from start to finish.
I placed an order for 7 items on March 4 and specifically confirmed with customer service that everything would arrive on time. I was clearly told it would be delivered by March 19. I approved all artwork by March 5, so there was zero delay on my end.
Then on March 13, they suddenly called to say the delivery would be pushed to March 27, which is completely useless since my tradeshow is before that. After pushing back, I was told I could upgrade to priority shipping and receive everything by March 20. I paid an additional $700 for that upgrade.
Today is March 16, and now they’re telling me it will STILL arrive on March 27. So what exactly did I pay $700 for?
To make things worse, I’ve had to call them five separate times just to get updates, and every time I get a different answer. At one point, I was even told the order was put on hold again, even though it should have shipped days ago.
This company is disorganized, unreliable, and completely lacks accountability. They overpromise, underdeliver, and then charge you extra for services they don’t even fulfill.
Avoid at all costs if you care about timelines or actually receiving your order when promised.
16 de março de 2026
Opinião espontânea
Resposta da Bannerbuzz
Hello Cliff, we sincerely apologize for the inconvenience caused to you. Upon checking the order details, we certainly understand your concern. As you experienced this issue, our team has initiated a refund request for the extra charges you paid for priority shipping. Moreover, we have expedited your order to have it delivered as soon as possible. We will surely consider your feedback to improve the overall customer experience. If you have any other concerns, please feel free to contact us.
Quote
The whole getting a quote process was so easy and they were so generous and kind
9 de fevereiro de 2026
Opinião espontânea
Resposta da Bannerbuzz
We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
awesome product
fast and great communication
awesome product
24 de fevereiro de 2026
Opinião espontânea
Resposta da Bannerbuzz
Hey Nicole! We are delighted to hear that you are pleased with our Products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Absolute scam
Absolute scam - I paid for a sign - there was no "design help" that I paid for. I'm sitting on hold here now to try to get a $55 refund for 24 minutes - this is the 6th call after about 5 emails to try to get a refund - STAY AWAY
3 de março de 2026
Opinião espontânea
Resposta da Bannerbuzz
We’re sorry to read your feedback and for the experience you’ve described. Unfortunately, we’re unable to locate your order with the username and details available in this review. We kindly request that you please email us at reviews@groupbayport.com
with your order number, so our team can look into the design help charge and refund request on priority. Your feedback is valuable to us and will be considered carefully to improve our service. We look forward to assisting you and resolving this matter promptly.
Great company to deal with
Great communication, fast to implement design changes we requested, using the express postage worked a treat & the end product is fantastic!
18 de fevereiro de 2026
Opinião espontânea
Resposta da Bannerbuzz
Hey DPS! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fraudulent business practices
Advertises as being in Australia, everything is a lie. Company is in India, they have sent me the wrong size 2x and refuse to engage with my email communication. They are a signage company that don't know the difference between cm and mm! They hang up on phone calls when complaints are being made. Avoid this company at all costs
2 de fevereiro de 2026
Opinião espontânea
Resposta da Bannerbuzz
Hi Dale, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Do not recommend
Product quality average. Communication poor. Advertises as Australian. Its not. Product comes from India. Paid express shipping. Came over a week after expected. Ignoring all emails now regarding complaints. Do not recommend
9 de dezembro de 2025
Opinião espontânea
Resposta da Bannerbuzz
Hi Megan, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Gloss website does love up to the standard
⭐ 1 Star – Very disappointing experience
I’ve been completely let down by BannerBuzz. They constantly bombard you with promotional emails, yet when you actually use their online portal as they insist, nothing happens — no action, no follow-through, and endless delays.
The quality of the product I received was second-rate and faded so quickly it was embarrassing. I cancelled my next order and went with a local provider — had my new product in 7 days, while BannerBuzz was still messing around 30 days later trying to get the original order right.
My next challenge is trying to get my refund, which so far has been just as frustrating as the ordering process.
Terrible communication, poor quality, and a disappointing experience from start to finish. I won’t be using them again.
10 de setembro de 2025
Opinião espontânea
Resposta da Bannerbuzz
Hi Tom, Thank you for sharing your feedback. We sincerely regret that your experience with us did not meet your expectations.
Regarding the images you shared from your previous order, please note that they were for Custom Roll Labels, which we do not recommend for outdoor use such as on vehicles, etc. Our team did provide you with links and detailed descriptions of suitable products to help meet your specific requirements.
Please be assured that your recent order has been canceled as per your request, and a refund request has been submitted for processing. You will receive confirmation once the refund has been completed.
We truly regret any frustration caused during this process and appreciate your patience. Should you have any further questions or require assistance, please feel free to reach out.
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