Big thank you to Damian who taught us all the best tricks to get the best out of what was already a fabulous tool. Always helpful, always friendly and always with a new tip to share, nothing is... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Big thank you to Damian who taught us all the best tricks to get the best out of what was already a fabulous tool. Always helpful, always friendly and always with a new tip to share, nothing is... Ver mais
A empresa respondeu
A fantastic, easy to use tool, crucial to us in both identifying new prospecting opportunities & providing key stakeholder information. Phil is hands on, always available should we need a steer & our... Ver mais
A empresa respondeu
Having been a customer for several years we wanted to know if there were any top tips for refining searches to track down more leads, so we called one of our account managers Joe Stevens. He came in t... Ver mais
A empresa respondeu
We've used Barbour ABI now for a couple of years, and the information we've gained has played an important part in our business growth. At the start they were most helpful in getting us using the pla... Ver mais
A empresa respondeu
Escrito pela empresa
Barbour ABI provides visibility of the entire UK project landscape, helping the construction supply-chain build sustainable pipelines and achieve growth.
As a customer-centric business, we pride ourselves on putting construction projects and industry knowledge into the hands of our customers.
By understanding the latest industry trends and developments, armed with access to the most up to date and accurate construction project information, our customers make data-led decisions to build brand awareness and achieve growth in the construction industry.
Our team of local specialist researchers is the largest in the UK. We make over one million research calls every year, saving our customers time and effort so they can focus on what they do best. With dedicated customer success and customer support teams available, we work to understand every customer’s unique challenges and goals, with an objective of helping them to maximise their return on investment with us.
Our mission is to provide a best-in-class customer experience so that Barbour ABI becomes a business-critical partner to every one of our customers.
What sets us apart?
Hinderton Point, Lloyd Drive, Cheshire Oaks, CH65 9HQ, Ellesmere Port, Reino Unido
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always extremely helpful and always come back in good time with any project I ask for extra information on.

Resposta da Barbour ABI
Marc was Very helpful & keen to understand what i needed to be more productive on a daily basis .

Resposta da Barbour ABI
Nathalie was so pleasant and helpful! She talked me through my problem accessing the ABI platform with such assurance and in a calm way. I was very impressed! Thank you.

Resposta da Barbour ABI
Fantastic training session with Lynsey. Very informative and answered all my questions with ease. Thank you so much Lynsey

Resposta da Barbour ABI
Lynsey was very knowledgeable, super helpful, and explained things in a clear informative way. I now feel alot more confident navigating my way around Barbour ABI.

Resposta da Barbour ABI
Kate was very kind and prompt in answering queries.
She made everything easy

Resposta da Barbour ABI
Fantastic session yesterday with Lynsey, the one to one coaching was brilliant. Great to gain a better understanding of who to use abi to its full potential. Couldn’t haven’t asked for a better trainer than Lynsey

Resposta da Barbour ABI
Had a wonderful experience with Nathalie Armitage, who guided me through Barbour ABI and the functionalities. She made it very self-explanatory and was very clear and concise with her information. She was extremely helpful and incredibly positive and optimistic. She made me feel very reassured on the call. Couldn’t recommend this person more highly experienced and clearly knows her stuff.

Resposta da Barbour ABI
After dealing with architects and creating a specification, being able to use ABI too find missing information is an integral part of my role.

Resposta da Barbour ABI
Lira was very professional and prompt with todays requests and a pleasure to liaise with. :)

Resposta da Barbour ABI
Very prompt responses to an initial enquiry plus some additional follow up questions. The response were polite extremely clear with very easy to follow instructions. Simple, effective and great service.

Resposta da Barbour ABI
We were treated to an hour of concise but easily-understood information, particularly appropriate to what we need to gain for our business. Well done Barbour!

Resposta da Barbour ABI
Chat support is excellent. Quick to respond and faster than phone.

Resposta da Barbour ABI
First thing on a Monday morning and I couldn't access the online portal. Within a minute I was speaking to Kate who identified the issue and emailed through a set of instructions. A minute later I was back up and running again. Genuinely one of the quickest and clearest solutions through a customer support service I've experienced in a long time.

Resposta da Barbour ABI

Resposta da Barbour ABI
Great service from Lindsay just what we needed.

Resposta da Barbour ABI
Lynsey Oxton's training and guidance today was exceptional! Lucky to have such a knowledgeable employee in your company! Gold Dust - Many thanks

Resposta da Barbour ABI
Jenny talked me through setting up an report and how to export it, she was very helpful and freindly

Resposta da Barbour ABI
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.