Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Big thank you to Damian who taught us all the best tricks to get the best out of what was already a fabulous tool. Always helpful, always friendly and always with a new tip to share, nothing is... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A fantastic, easy to use tool, crucial to us in both identifying new prospecting opportunities & providing key stakeholder information. Phil is hands on, always available should we need a steer & our... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Having been a customer for several years we wanted to know if there were any top tips for refining searches to track down more leads, so we called one of our account managers Joe Stevens. He came in t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We've used Barbour ABI now for a couple of years, and the information we've gained has played an important part in our business growth. At the start they were most helpful in getting us using the pla... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços de informação
  2. Serviço de desenvolvimento de negócios
  3. Serviço de empresa para empresa
  4. Analista de mercado

Sobre Barbour ABI

Escrito pela empresa

Barbour ABI provides visibility of the entire UK project landscape, helping the construction supply-chain build sustainable pipelines and achieve growth.

As a customer-centric business, we pride ourselves on putting construction projects and industry knowledge into the hands of our customers.

By understanding the latest industry trends and developments, armed with access to the most up to date and accurate construction project information, our customers make data-led decisions to build brand awareness and achieve growth in the construction industry.

Our team of local specialist researchers is the largest in the UK. We make over one million research calls every year, saving our customers time and effort so they can focus on what they do best. With dedicated customer success and customer support teams available, we work to understand every customer’s unique challenges and goals, with an objective of helping them to maximise their return on investment with us.

Our mission is to provide a best-in-class customer experience so that Barbour ABI becomes a business-critical partner to every one of our customers.

What sets us apart?

  • Data Quality - Our real-time data is sourced by the largest UK-based construction intelligence research team and is trusted by government bodies, including the ONS.
  • Key Decision Makers - We pride ourselves on building positive relationships with decision makers, to provide you with verified project information and GDPR compliant contacts.
  • Customisable Packages - Our packages allow you to only pay for the information you need, with granular filtering at a sub-sector and sub-region level, plus a host of reporting options.
  • Intuitive User Interface - An easy-to-use platform on any device, which helps you to find relevant construction leads and access timely project information.
  • 1-2-1 Service - Benefit from a consultation and ongoing support, plus access to dedicated project researchers and your own Customer Success Manager.
  • 360° Industry View - Support your strategic planning with access to industry insights and exclusive content from our trusted partners.

  • Informações de contacto

    4,8

    Excelente

    TrustScore: 5 em 5

    587 opiniões

    5 estrelas
    4 estrelas
    3 estrelas
    2 estrelas
    1 estrela

    Respondeu a 100% das suas opiniões negativas

    Geralmente responde em 14 horas

    Como esta empresa usa o Trustpilot

    Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

    Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

    Classificada 5 em 5 estrelas

    Always extremely helpful and always…

    Always extremely helpful and always come back in good time with any project I ask for extra information on.

    19 de julho de 2023
    Opinião espontânea
    logótipo da Barbour ABI

    Resposta da Barbour ABI

    Wonderful to hear you're finding our amazing support team so helpful. Always happy to help!

    Classificada 5 em 5 estrelas

    Marc was Very helpful & keen to…

    Marc was Very helpful & keen to understand what i needed to be more productive on a daily basis .

    12 de julho de 2023
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    logótipo da Barbour ABI

    Resposta da Barbour ABI

    wonderful news to hear Keith, thanks for the review

    Classificada 5 em 5 estrelas

    Nathalie was so pleasant and helpful

    Nathalie was so pleasant and helpful! She talked me through my problem accessing the ABI platform with such assurance and in a calm way. I was very impressed! Thank you.

    12 de julho de 2023
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    logótipo da Barbour ABI

    Resposta da Barbour ABI

    We aim to please Guy - thanks for taking the time to share your experiences with us

    Classificada 5 em 5 estrelas

    Fantastic training session with Lynsey

    Fantastic training session with Lynsey. Very informative and answered all my questions with ease. Thank you so much Lynsey

    7 de julho de 2023
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    Resposta da Barbour ABI

    review very much appreciated Charlotte - thank you

    Classificada 5 em 5 estrelas

    An informative tour of Barbour ABI

    Lynsey was very knowledgeable, super helpful, and explained things in a clear informative way. I now feel alot more confident navigating my way around Barbour ABI.

    6 de julho de 2023
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    logótipo da Barbour ABI

    Resposta da Barbour ABI

    great news Jacqueline - I'm sure you'll start to see real business value in no time at all with our platform!

    Classificada 5 em 5 estrelas

    Caring and efficient

    Kate was very kind and prompt in answering queries.
    She made everything easy

    6 de julho de 2023
    Opinião espontânea
    logótipo da Barbour ABI

    Resposta da Barbour ABI

    thanks for your review, it's greatly appreciated

    Classificada 5 em 5 estrelas

    Speedy Hire Review

    Fantastic session yesterday with Lynsey, the one to one coaching was brilliant. Great to gain a better understanding of who to use abi to its full potential. Couldn’t haven’t asked for a better trainer than Lynsey

    5 de julho de 2023
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    logótipo da Barbour ABI

    Resposta da Barbour ABI

    thanks Martin. Lynsey is genuinely the best trainer in the industry - sensational in making our customers lives easier so they can maximise our platform.

    Classificada 5 em 5 estrelas

    Had a wonderful experience with…

    Had a wonderful experience with Nathalie Armitage, who guided me through Barbour ABI and the functionalities. She made it very self-explanatory and was very clear and concise with her information. She was extremely helpful and incredibly positive and optimistic. She made me feel very reassured on the call. Couldn’t recommend this person more highly experienced and clearly knows her stuff.

    5 de julho de 2023
    Opinião espontânea
    logótipo da Barbour ABI

    Resposta da Barbour ABI

    Michael, I've passed this feedback to Nathalie - she'll be delighted. Thank you for your kind words

    Classificada 5 em 5 estrelas

    Information

    After dealing with architects and creating a specification, being able to use ABI too find missing information is an integral part of my role.

    5 de julho de 2023
    Opinião espontânea
    logótipo da Barbour ABI

    Resposta da Barbour ABI

    thanks Paul - great to hear you're getting so much value from our platform.

    Classificada 5 em 5 estrelas

    Aliva UK Ltd - Requests

    Lira was very professional and prompt with todays requests and a pleasure to liaise with. :)

    30 de junho de 2023
    Opinião espontânea
    logótipo da Barbour ABI

    Resposta da Barbour ABI

    Lira's brand new into the support team, so it's great to hear you got what you needed (and she really is a pleasure) - thanks Jan

    Classificada 5 em 5 estrelas

    Nathalie - Customer Service

    Very prompt responses to an initial enquiry plus some additional follow up questions. The response were polite extremely clear with very easy to follow instructions. Simple, effective and great service.

    28 de junho de 2023
    Opinião espontânea
    logótipo da Barbour ABI

    Resposta da Barbour ABI

    "Simple, Effective, Great, Prompt" - Fabulous review Andrew, and greatly appreciated by us all at Barbour ABI

    Classificada 5 em 5 estrelas

    Initial Training...clear and concise!We were treated to an hour of concise…

    We were treated to an hour of concise but easily-understood information, particularly appropriate to what we need to gain for our business. Well done Barbour!

    26 de junho de 2023
    Opinião espontânea
    logótipo da Barbour ABI

    Resposta da Barbour ABI

    Alfie, we're so glad you received value from the training. We want it to be simple for all our customers, so you can generate maximum opportunity for your teams and your business.

    Classificada 5 em 5 estrelas

    Chat support is excellent

    Chat support is excellent. Quick to respond and faster than phone.

    26 de junho de 2023
    Opinião espontânea
    logótipo da Barbour ABI

    Resposta da Barbour ABI

    we know phone isn't practical for everyone, so Chat provides an alternative quick and easy engagement channel - We're glad you find it useful!

    Classificada 5 em 5 estrelas

    Customer Service

    First thing on a Monday morning and I couldn't access the online portal. Within a minute I was speaking to Kate who identified the issue and emailed through a set of instructions. A minute later I was back up and running again. Genuinely one of the quickest and clearest solutions through a customer support service I've experienced in a long time.

    26 de junho de 2023
    Opinião espontânea
    logótipo da Barbour ABI

    Resposta da Barbour ABI

    Danny, this is great feedback - It's important to use you are always operational on our platform so you can perform your role effectively. Kate's a super star!

    Classificada 5 em 5 estrelas

    Jenny was great

    Jenny was great, fast responses!!
    Great service.

    22 de junho de 2023
    Opinião espontânea
    logótipo da Barbour ABI

    Resposta da Barbour ABI

    thanks Gary, your feedback is valued.

    Classificada 5 em 5 estrelas

    Lynsey Oxton's training and guidance…

    Lynsey Oxton's training and guidance today was exceptional! Lucky to have such a knowledgeable employee in your company! Gold Dust - Many thanks

    21 de junho de 2023
    Opinião espontânea
    logótipo da Barbour ABI

    Resposta da Barbour ABI

    Hannah, that's a lovely review, thank you. I'll make sure Lynsey sees this.

    Classificada 5 em 5 estrelas

    Export Favorites list

    Jenny talked me through setting up an report and how to export it, she was very helpful and freindly

    16 de junho de 2023
    Opinião espontânea
    logótipo da Barbour ABI

    Resposta da Barbour ABI

    thanks Ian - much appreciated

    A Experiência Trustpilot

    Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

    As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

    Saiba mais sobre outros tipos de opiniões.

    Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

    Leia mais sobre como processamos as opiniões na Trustpilot.

    Aqui estão 8 dicas para escrever óptimas avaliações.

    A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

    Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

    Saiba mais