Don't recall speaking to a member from the company. Didn't receive any paperwork or emails to reference my policy. Most of all didn't receive anything about if wish to cancel policy it has to... Ver mais
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Don't recall speaking to a member from the company. Didn't receive any paperwork or emails to reference my policy. Most of all didn't receive anything about if wish to cancel policy it has to... Ver mais
A empresa respondeu
Recently I needed to make a claim under my Critical Illness Policy. Beagle Street and my Claims Handler, Violeta, were absolutely fantastic. The whole claim from initial contact to final payment... Ver mais
A empresa respondeu
WOW. There are so many words to choose from, but I will start with professional, compassionate and empathetic. Lisa the claims handler has been absolutely amazing since these claims process was star... Ver mais
A empresa respondeu
After the sudden death of my husband I called to see what I needed to do, an agent called Violeta answered and was amazing. She showed nothing but empathy and kindness, helped me fill in the claims f... Ver mais
A empresa respondeu
Beagle Street are a dedicated life insurance provider; our primary care is protecting you and your loved ones. We promise your premiums will never increase, regardless of age or changes to health. We’re here to help you through every step; whether that’s guiding you through the application process, helping you dot all the I’s and cross all the T’s, making changes to your policy details as life evolves or supporting those that matter most to you after you have gone. Whatever you need, you’ll only ever speak to us.
Escrito pela empresa

16-17 West Street, BN1 2RL, Brighton, Reino Unido
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Beagle street sold critical health insurance (maybe still does) that should cover for heart attacks. I assumed mine did until I tried to claim and found policy wording in the depths of it which provided an out for the insurer. I did not meet one of the conditions which some medical professionals find questionable but it’s in the legal get out clause. It is pretty shameful Beagle street who must be aware of this tactic sold such policies and after paying many thousands of premiums (on which Beagle Street got paid on). They did not really help with the process of challenging the insurer even though they should have been my advocate.

Resposta da Beagle Street
After suffering from a stroke in my mid thirties, the last thing I even thought of was claiming. Firstly I just wanted to bury my head and try to forget. As time went by I decided I should look into it and with the great assistance of beagle street, in particular Violeta Rozovele, my claim with them was effortless and easy.
Thank you
After losing my dad suddenly this year, my mum had to go through the claims process for life insurance. As my mum was not up to date with technology, I took over this for her and the process and customer service was nothing short of amazing.
Violeta was quick to answer questions and keep us up to date on the process. Our claim was confirmed and paid within 3 weeks which is beyond our expectations after hearing horror stories of other life insurance companies taking months. Now we can focus on grieving rather than my mum worrying about how to pay the bills. Thank you Beagle Street and especially a big shout out to Violeta.
I was very impressed with the conduct taken by beagle street very friendly and helpful all the way through my process. Thank you.
Violeta was amazing throughout the whole Claims process. Constantly updating me throughout. Thank you
Spoke with Abdul who arranged fixed term assurance life cover for me. Took the time to explain the product and I was happy with the price.
Stuart Double was really helpful on the phone when I was sorting increasing my life insurance. He was very informative, professional and friendly. He made the whole process so simple and straight forward! thank you :)
Abdul was exceptionally helpful and patient while dealing with me and my family questions.
Having received a quote online which was easy to obtain I had to contact the company regarding a query which I did and was helpfully directed to the right department where Abdul was more than helpful explaining everything very clearly and sorted me out with exactly what I wanted. Compared to other companies I had contacted I found beagle street very professional and thanks again to Abdul.
Good cover at a decent price.
Marian at the sales team was excellent. He was very informative and friendly which made the whole process really easy. Thanks again Marian!
We had the pleasure of dealing with Lisa Cowling in regard to a life insurance payout, she has been an absolute gem from start to finish. When they were unable to get hold of my husband via his outdated mobile number, they sent letters out to the house asking him to contact them. Lisa kept us updated and informed throughout the entire process, if we wasn’t reachable by phone, an email was sent to us. There was no waiting around for answers, every email that was sent by ourselves, received a prompt reply. You think of insurance payouts as daunting and complex, this was neither, everything was handled quickly, effectively and promptly. Absolute 5 star, A++++ rated service. Thank you Lisa ❤️ Mr and Mrs T.
I don't do this every day, so not sure where the bar is for this kind of thing. But Beagle Street have been great to deal with, regarding my Criticalillness claim. I found the claim form easy to understand, and the process nice and straightforward. I dealt with a Lovely lady called Violeta, who managed my claim from beginning to end. She was very understanding and kind.
Thank you Violeta and the team.
Recently visited Beagle Street for a quote, since then Ive had insurance brokers calling me 5 times a day - when I asked where they got my number from they said my details were passed to them by Beagle Street, absolutely FUMING!!!

Resposta da Beagle Street
I had the pleasure of speaking with Abdul and I couldn’t be more impressed. From start to finish, he was professional, patient, and genuinely caring. Abdul explained everything clearly, answered all my questions thoroughly, and made what could have been a stressful process feel easy and straightforward.
His friendly manner put me completely at ease, and I really felt like he went above and beyond to make sure I understood every detail. It’s rare to come across customer service this good, and Abdul is a real credit to the company.
Abdul was incredibly helpful. Helped me to get the correct cover and full out the forms. Excellent service
Violeta was amazing throughout the full process
Informative at every step
Empathetic to the situation
Genuinely helpful
can’t recommend Beagle Street highly enough. My critical illness claim was handled seamlessly from start to finish, with exceptional communication and incredibly fast responses. Considering I’m currently battling cancer, I really appreciated how respectful, compassionate, and professional the team were throughout the process.
A special mention to Violetta, who was truly outstanding – she went above and beyond to make sure everything was handled quickly and smoothly. The claim was paid out in full for a substantial amount, which has made a very difficult situation so much easier to cope with.
Thank you, Beagle Street, for turning what could have been a stressful process into a smooth and supportive experience. I would definitely recommend them to anyone considering insurance.
Set up a new policy and it was very clear and straightforward. Abdul was incredibly helpful and answered all my questions. He was a pleasure to speak to on the phone.
I took out a policy today and was helped by Markus and Sami.
They were both very patient and helpful and although it was a long process they really tried their best to assist me and get the policy in place.
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