Don't recall speaking to a member from the company. Didn't receive any paperwork or emails to reference my policy. Most of all didn't receive anything about if wish to cancel policy it has to... Ver mais
A empresa respondeu
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Don't recall speaking to a member from the company. Didn't receive any paperwork or emails to reference my policy. Most of all didn't receive anything about if wish to cancel policy it has to... Ver mais
A empresa respondeu
Recently I needed to make a claim under my Critical Illness Policy. Beagle Street and my Claims Handler, Violeta, were absolutely fantastic. The whole claim from initial contact to final payment... Ver mais
A empresa respondeu
WOW. There are so many words to choose from, but I will start with professional, compassionate and empathetic. Lisa the claims handler has been absolutely amazing since these claims process was star... Ver mais
A empresa respondeu
After the sudden death of my husband I called to see what I needed to do, an agent called Violeta answered and was amazing. She showed nothing but empathy and kindness, helped me fill in the claims f... Ver mais
A empresa respondeu
Beagle Street are a dedicated life insurance provider; our primary care is protecting you and your loved ones. We promise your premiums will never increase, regardless of age or changes to health. We’re here to help you through every step; whether that’s guiding you through the application process, helping you dot all the I’s and cross all the T’s, making changes to your policy details as life evolves or supporting those that matter most to you after you have gone. Whatever you need, you’ll only ever speak to us.
Escrito pela empresa

16-17 West Street, BN1 2RL, Brighton, Reino Unido
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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We had an excellent service from Abdul. He was helpful and answered all our questions thoroughly.
Amazing customer service from Abdul. He went above and beyond to help me with my life insurance. He was very helpful, I will be recommending everyone to Beagle street.
I took out life insurance with critical illness cover a few years back and had to claim under critical illness recently. The communication was excellent from the day I emailed them. I received regular updates and rapid replies to all my queries. Would definitely recommend.
Stolen my money. Cancelled the policy and still charged me for the full month of not having a policy. Their customer service is a joke.

Resposta da Beagle Street
I have called up 4/5 times in the past 2 months for updates on my dads life insurance, couple of the people that worked their was really unprofessional and disrespectful to me and my dads passing. The last call I had was with Nel, she was the sweetest person, very empathetic, attentive and making sure I was happy with everything before ending the call. If you were to call this company for insurance make sure you speak to Nel for the best results. Thank you for the amazing customer service! She deserves a pay rise or commission for her amazing work!
David was a great support guy. Made everything work.
Abdul made taking out life insurance simple and straightforward. he answered any questions and was happy to help. Great Job Abdul
Marian D is great, he was very understanding on the phone and helped me sign up to my life insurance policy
Spoke to Lisa today who talked me through everything I needed to know, very knowlegable on policies and all the extras that come with the policy. Supoer freidndly too!
Highly recomended
They acquire phone numbers from an unknown source and attempt cold-calling. They called too many times. I told them to stop calling me but they didn’t remove my number from their contact list. This is irritating.

Resposta da Beagle Street
Abdul was brilliant, 5 stars to him.
Rating 4 stars because he had to fix a previous mistake by someone else which is annoying, I had 2 policies at the same time. But Abdul was great, an excellent example of customer service
Stuart has been very helpful and knowledgeable. Helped me ste up the insurance in no time
I wanted to opt out deu to personal reasons. I had the honour to speak to Mr. Marcus whom was very professional and kind. He answered all my questions and gave me great advice! Excellent customer service!!
Thanks Marcus! You're a star!!
Great service - I spoke to Abdul, who was very polite and professional. He arranged the right level of cover for me without trying to sell me anything I didn't need. Everything was sorted within twenty minutes 👍
Abdul and Violeta provided 5 star service.
Received today great customer service from Violeta and Abdul.
Very helpful and polite. Thank you both.
Hopefully I will receive the same level of service and efficiency in case I would need to make a claim with Beagle.
Abdul was a very helpful and efficient telephone customer advisor. He was patient and kind when going through the life insurance questions.
They changed their name appearing on direct debits without warning so I cancelled the direct debit.
Then received an email a week later stating they're changing their name and to lookout for the new name on bank details.
To reinstate it I jumped through endless hoops, answering 10 security questions via email to get a "thanks for answering those correctly, to reinstate it call this number" absolute waste of time to just reinstate the direct debit. I replied stating I'd like to cancel the policy instead and received no reply, this was one month ago. Customer service is appalling. Avoid this company

Resposta da Beagle Street
Excellent service received from Abdul and Stuart in sorting out my life insurance. I asked for a call back and I was called back at that time. Very friendly and efficient
Marion was brilliant today.
Was very helpful and very clear on what insurance I was taking out to understand if that insurance was right for me.
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