Don't recall speaking to a member from the company. Didn't receive any paperwork or emails to reference my policy. Most of all didn't receive anything about if wish to cancel policy it has to... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Recently I needed to make a claim under my Critical Illness Policy. Beagle Street and my Claims Handler, Violeta, were absolutely fantastic. The whole claim from initial contact to final payment... Ver mais
A empresa respondeu
WOW. There are so many words to choose from, but I will start with professional, compassionate and empathetic. Lisa the claims handler has been absolutely amazing since these claims process was star... Ver mais
A empresa respondeu
After the sudden death of my husband I called to see what I needed to do, an agent called Violeta answered and was amazing. She showed nothing but empathy and kindness, helped me fill in the claims f... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Beagle Street are a dedicated life insurance provider; our primary care is protecting you and your loved ones. We promise your premiums will never increase, regardless of age or changes to health. We’re here to help you through every step; whether that’s guiding you through the application process, helping you dot all the I’s and cross all the T’s, making changes to your policy details as life evolves or supporting those that matter most to you after you have gone. Whatever you need, you’ll only ever speak to us.
Protect your loved ones with Beagle Street
Escrito pela empresa
- Fixed monthly payments and cancel anytime
- At Beagle Street, we promise your premiums will never increase, regardless of age or changes to health, and you can cancel your policy whenever you like. This gives you the confidence to plan your finances and know you’ll have cover you can afford for the length of your policy.
- 99.8% of claims paid out
- In 2024, we paid out 99.8% of our protection claims, helping our customers when they need it most. Answer all questions honestly and accurately and you can be assured your loved ones will receive the pay out intended for them. Beagle Street is underwritten by Family Assurance Friendly Society Limited, who in 2024 paid out 99.8% of all protection claims.
- No policy fees if you ever need to update your details
- At Beagle Street, we're not like car or home insurance. If you need to make changes to your personal details, we can update them for no extra charge.
- Free simple Will writing service
- All our policy holders are eligible for a free simple Will through one of our regional partners. A simple Will acts as an instruction for what should happen to your belongings when you pass away; this could include your money, personal items and property.
- Early funeral payout included on all policies
- Anyone who makes a valid life insurance claim can receive up to £5,000 of the total claim with our early funeral payout. This means that your family won't be left alone to cover the costs of your funeral.
Informações de contacto
16-17 West Street, BN1 2RL, Brighton, Reino Unido
- 0800 0480480
- enquiries@beaglestreet.com
- beaglestreet.com
4,5
Excelente
5 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I just received my payout of a critical…
I just received my payout of a critical illness payment early October. The process was very straight forward submitted all my evidence and documents in July and beagle street done all the work of contacting who they needed for verification. They updated me through the process thoroughly couldn’t recommend them enough. Made life abit easier after a cancer diagnosis and only being 31 while also expecting my third baby. Thank you again and shout out to Alex who kept me updated through emails.
4 de outubro de 2024
Opinião espontânea
Resposta da Beagle Street
Hi Nicole,
Thank you for taking the time to write your 5 star review of our service. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and we really appreciate such positive feedback.
We will pass your comments on to Alex and we all wish you well for the future.
Many Thanks, the Beagle Street Team.
Awful company ,I've never been sent any…
Awful company ,I've never been sent any confirmation for the insurance I bought only links to register which do not work when you click on them ,but they have taken the first payment no problem ,I will cancel this policy if I can ever get to view my account.
4 de novembro de 2024
Resposta da Beagle Street
Hi Vicky,
Thank you for taking the time to review our service on TrustPilot.
We are passionate about our customer service and are always looking for ways to improve. If you would like to discuss your policy, or any other aspect of our service, please don't hesitate to contact us on 0800 247 247 where a member of the team will be happy to help. We are currently having a technical issue with our online service however the team if you call will be happy to email the policy documents to you.
Thanks, the Beagle Street Team.
The Gentleman that was helping me was…
The Gentleman that was helping me was very helpful.
30 de outubro de 2024
Resposta da Beagle Street
Hi Colette,
Thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you.
We look forward to your continued custom.
Thanks, the Beagle Street Team.
Absolutely atrocious company to deal…
Absolutely atrocious company to deal with. I've sent 3 emails to customer service which have gone ignored and I called to cancel, confirmed cancellation of my policy was told I wouldn't be charged again but I have been?? Utterly useless.
1 de novembro de 2024
Opinião espontânea
Resposta da Beagle Street
Hi Hannah,
Thank you for posting your review of our service. We would welcome the opportunity to talk with you further and to discuss the ways we can improve our service for the future.
Please contact us on 0800 247 247 to discuss a refund if a payment was taken after the policy cancelled.
Many thanks, the Beagle Street Team.
Very good service very helpful so easy…
Very good service very helpful so easy to understand thanks again
31 de outubro de 2024
Resposta da Beagle Street
Hi Wayne,
Welcome to Beagle Street! Thank you for your positive feedback - we are pleased to hear you are happy with the service we have provided.
Thanks, the Beagle Street Team.
Great experience
Really easy to update my policy. Helpful, polite and friendly staff who guided me through the whole process.
31 de outubro de 2024
Resposta da Beagle Street
Hi Andrew,
Thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you. We look forward to your continued custom.
Thanks, the Beagle Street Team.
Cam was very professional and literally…
Cam was very professional and literally listened to my requirements and needs
29 de outubro de 2024
Resposta da Beagle Street
Hi , thank you for taking the time to share your experience. We are pleased to hear that you found arranging insurance with us easy. Many thanks, the Beagle Street Team.
The customer care is very good
The customer care is very good. The team speak professionally and they don't use industry jargon
21 de outubro de 2024
Resposta da Beagle Street
Hi , thank you for your 5-star review and for taking the time to share your experience with others. We are pleased to hear that you found arranging insurance with us easy. Many thanks, the Beagle Street Team
Chasing policy documents
Easy to set up and seems like a good deal but I have chased my policy documents 3 times (phone and email) and received nothing.
For a paid service this is the minimum requirement for our agreement and I would appreciate being covered by a company who has strong communication. It doesn’t fill me with confidence and makes me nervous about the cover I am paying for.
19 de outubro de 2024
Opinião espontânea
Resposta da Beagle Street
Hi , Thank you for posting your review of our service. We would welcome the opportunity to talk with you further on this issue so that we can better understand the problem and work to rectify this for you. Please contact us via email at enquiries@beaglestreet.com with your contact details and a convenient time for us to get in touch. Many thanks, the Beagle Street Team.
Resposta da Beagle Street
Hi , thank you for your 5-star review and for taking the time to share your experience with others. We are pleased to hear that you found arranging insurance with us easy. Many thanks, the Beagle Street Team
Got telephone yesterday the caller was…
Got telephone yesterday the caller was very helpful and informative very happy
16 de outubro de 2024
Resposta da Beagle Street
Hi Paula,
Thank you for taking the time to share your experience. We are pleased to hear that you found arranging insurance with us easy.
Many thanks, the Beagle Street Team.
Resposta da Beagle Street
Hi , thank you for taking the time to share your experience. We are pleased to hear that you found arranging insurance with us easy. Many thanks, the Beagle Street Team
Taking out my insurance policy was easy…
Taking out my insurance policy was easy although the questions were too many. The conversation between me and the agent lasted upto 1 hour or more but I would recommend Beagle street for friends and families because it's worth it.
15 de outubro de 2024
Opinião espontânea
Resposta da Beagle Street
Hi thank you for taking the time to share your experience. We are pleased to hear that you found arranging insurance with us easy. Many thanks, the Beagle Street Team
the way it was explained was easy and…, Highly
the way it was explained was easy and clear to understand , I was very impressed with Maya and with the way she talked me through the process.
14 de outubro de 2024
Resposta da Beagle Street
Hi Paul,
Thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you.
We look forward to your continued custom.
Thanks, the Beagle Street Team.
Took out a life insurance
Took out a life insurance.
When doing so I didn't mention my adhd as it doesn't come up as an option and I don't see it as a "condition" anyway, like cancer or or a learning disability is, and didn't think about it.
Upon realising I should have declared it, I have emailed twice and tried calling and got nowhere trying to cancel the policy.
No replies to emails or phone calls returned.
They have just taken payment despite me trying to cancel.
The mistake was mine of course, but not being able to fix it despite trying a few different avenues, is not my fault and has been ridiculous.
Maybe from my review someone will contact me?
29 de setembro de 2024
Opinião espontânea
Resposta da Beagle Street
Hi ,Thank you for posting your review of our service. We would welcome the opportunity to talk with you further on this issue so that we can better understand the problem and work to rectify this for you. Please contact us via email at enquiries@beaglestreet.com with your contact details and a convenient time for us to get in touch. Many thanks, the Beagle Street Team.
Resposta da Beagle Street
Hi , Thank you for taking the time to write your 5 star review of our service. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and we really appreciate such positive feedback. Many Thanks, the Beagle Street Team.
New policy set up
Good informative conversation with agent Abdul who explained everything to me and answered any questions I had. He got me a quote which I accepted and everything was confirmed and set up whilst I was on the phone and all documents emailed straight to me as well as copies in the post which I asked for. He made it all very easy from start to finish
8 de outubro de 2024
Resposta da Beagle Street
Hi Thank you for taking the time to write your 5 star review of our service. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and we really appreciate such positive feedback. Many Thanks, the Beagle Street Team.
Fami gave great customer service
Fami gave great customer service. It was a clear and efficient process. Thank you.
8 de outubro de 2024
Resposta da Beagle Street
Hi , Thank you for taking the time to write your 5 star review of our service. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and we really appreciate such positive feedback. Many Thanks, the Beagle Street Team.
Great customer service and my policy is…
Great customer service and my policy is the best iv had to date which I'm 100% happy with
7 de outubro de 2024
Resposta da Beagle Street
Hi Michael,
Thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you.
We look forward to your continued custom.
Thanks, the Beagle Street Team.
Abdul was great
Abdul was great. Very polite, explained everything so it was perfectly clear. Was a pleasure dealing with him
2 de outubro de 2024
Resposta da Beagle Street
Hi,
Thank you for sharing the excellent experience that you have received with our staff. Your comments are very important to us, and we will pass this feedback on to our Customer Operations team and of course Abdul!
Many thanks, the Beagle Street Team.
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