I have used The Bear Garden several times now and they consistently provide an excellent service. They have a great range of bears at fair prices and they are delivered quickly arriving well packed an... Ver mais
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Leia as opiniões dos outros
The best teddy bears in the world. The craftmanship on each one is beyond incredible. I have 2 and plan on purchasing more in the future. Also awesome customer service and very fast shipping.
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Having dealt with Andrew, Kate very carefully packed my bear in lots of tissue and he arrived, safe and sound with a big smile on his face, and the famous Steiff tag on one ear. Naming him Stei... Ver mais
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Bear fits the bill as a gift, who doesn't like a bear? Best value I could find and within budget. Carrier used was Royal Mail, who, unlike competitors, do have a tracking system and if you are... Ver mais
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Informações sobre a empresa
- Loja de artigos colecionáveis
- Loja para bebé
- Loja de brinquedos para crianças
- Loja de lembranças
- Loja de brinquedos
Sobre The Bear Garden
Escrito pela empresa
The Bear Garden opened in 1992 in Guildford and is one of the UK's leading specialist teddy bear and soft toy shops. We are one of the UK’s top stockists for world famous German manufacturer, Steiff. We also stock creations from all the major manufacturers (for example: Jellycat, Charlie Bears, Merrythought, Teddy Hermann and Kosen), and beautiful work from leading teddy bear artists.
The Bear Garden started selling online in 1999. The website is a trusted source for teddy bear lovers from around the world.
We are proud of, and have been recognized many times for, the quality of our service. We aim to make our customers as happy as possible!
Finally, we run our business in an ethical fashion. We use a green electricity supplier, are diligent recyclers and try to make decisions based on the impact on the world around us. Our chosen charity is War Child.
The Bear Garden started selling online in 1999. The website is a trusted source for teddy bear lovers from around the world.
We are proud of, and have been recognized many times for, the quality of our service. We aim to make our customers as happy as possible!
Finally, we run our business in an ethical fashion. We use a green electricity supplier, are diligent recyclers and try to make decisions based on the impact on the world around us. Our chosen charity is War Child.
The Bear Garden Guarantee
We aim to send orders within 24 hours of receipt whenever possible. Items are sent securely packed and clearly labelled, so they arrive safely.
We like our customers to be happy!
So, if when you receive your parcel you are not happy with the contents, you will be refunded on return of the item(s). This does not affect your statutory rights. The Bear Garden guarantees that all items offered for sale are in perfect condition. We include boxes, bags and certificates where provided by the manufacturer.
Returns
If you are dissatisfied in any way with your purchase, then you can return it to us within 14 days of receipt for a refund. We do ask, however, that you contact us before returning any item. Returns must be sent back with any original boxes, packing and certificates.
Refunds are less any original postage costs incurred by The Bear Garden. We do reserve the right not to refund the full cost where items are returned damaged or missing.
So, if when you receive your parcel you are not happy with the contents, you will be refunded on return of the item(s). This does not affect your statutory rights. The Bear Garden guarantees that all items offered for sale are in perfect condition. We include boxes, bags and certificates where provided by the manufacturer.
Returns
If you are dissatisfied in any way with your purchase, then you can return it to us within 14 days of receipt for a refund. We do ask, however, that you contact us before returning any item. Returns must be sent back with any original boxes, packing and certificates.
Refunds are less any original postage costs incurred by The Bear Garden. We do reserve the right not to refund the full cost where items are returned damaged or missing.
Informações de contacto
10 Jeffries Passage, GU1 4AP, Guildford, Reino Unido
- +44 1483 302581
- bears@beargarden.co.uk
- beargarden.co.uk
Visit our Steiff collection!
5,0
Excelente
4 mil opiniões
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Tout est parfait
Marchandise en parfait état, envoi soigné et très rapide.
Merci et cordiales dalutations.
24 de junho de 2026
Resposta da The Bear Garden
Merci beaucoup!
Cordialement,
Andrew
love my bear good service and delivery…
love my bear good service and delivery would recommend
15 de junho de 2026
Resposta da The Bear Garden
Thank you for the wonderful review, Anna!
Best wishes,
Kate
Happy Customer
I have used The Bear Garden several times and the service is wonderful and efficient. Online ordering is straightforward, communication from the company is very good, and my order arrives beautifully packaged within a few days.
15 de junho de 2026
Resposta da The Bear Garden
Thank you for the amazing review! 😊
Best wishes,
Kate
Resposta da The Bear Garden
Thank you for the lovely review, Anne!
Best wishes,
Kate
Absolutely beautiful brown labrador…
Absolutely beautiful brown labrador soft toy. Gorgeous soft, cuddly and well made.
9 de junho de 2026
Resposta da The Bear Garden
Thank you so much, Lorna!
Best wishes,
Andrew
Excellent service as always
Excellent service as always ! My bear was packed securely, dispatched promptly , and arrived in Australia within a few days. Delivery took several more days!
5 de junho de 2026
Resposta da The Bear Garden
Thank you for the fantastic review, Renata!
Best wishes,
Kate
Resposta da The Bear Garden
Thank you for the amazing review! 😊
Best wishes,
Kate
Resposta da The Bear Garden
Thank you for the great review, Jenny!
Best wishes,
Kate
Brilliant service as always
Brilliant service as always, I received my beautiful Kosen animals quickly and very well packed, A massive thanks to Kate and everyone at Bear Garden, It’s always a pleasure to shop with you 😊🐻
2 de junho de 2026
Resposta da The Bear Garden
Thank you for the amazing review, Karen! 😉
Best wishes,
Kate
Wonderful range of products
Wonderful range of products. Knowledgeable, friendly owner. Beautiful shop.
1 de junho de 2026
Resposta da The Bear Garden
Thank you, Lisa. You are very kind.
Best wishes,
Andrew
Great company always polite &…
Great company always polite & professional & friendly if you contact them. Web site easy to use. Great delivery
23 de maio de 2026
Resposta da The Bear Garden
Thank you for the wonderful review, Kevin!
Best wishes,
Kate
Resposta da The Bear Garden
Thank you for the great review, Alexander!
Best wishes,
Kate
Resposta da The Bear Garden
Thank you so much, Lesley!
Best wishes,
Andrew
The speed the order was delt with and…
The speed the order was delt with and the professionalism of the seller
15 de maio de 2026
Resposta da The Bear Garden
Thank you so much, John!
Best wishes,
Andrew
They made it super easy to make an…
They made it super easy to make an international purchase. Shipping was excellent - good price on the international shipping with tracking and alerts all the way. It was also faster than I expected. The Charlie Bear I ordered was beautiful and I was very happy with the shopping experience. I will purchase from The Bear Garden again.
22 de maio de 2026
Resposta da The Bear Garden
Dear Jennifer,
Thank you for taking the time to write us such a lovely review! I am thrilled that the parcel made it to you so quickly and that you were pleased with the contents!
Best wishes,
Andrew
Good website easy to find what I…
Good website easy to find what I wanted. Good quick delivery service
22 de maio de 2026
Resposta da The Bear Garden
Thank you for the wonderful review, Jean 😊
Best wishes,
Kate
Very good serice
Very good serice, easy to navigate Internet website, quick dispatch and very well packaged, as always. I have ordered numerus Bears from The Bear Garden and i have never had any problems. The personal note on the delivery form is a lovely gesture.
21 de maio de 2026
Resposta da The Bear Garden
Thank you for the amazing review, Karen!
Best wishes,
Kate
Wonderful to deal with
Wonderful to deal with. Very friendly and helpful staff. Thank you
20 de maio de 2026
Resposta da The Bear Garden
Thank you for the lovely review, James! 😊
Best wishes,
Kate
Very good professional service
Very good professional service, quality product and quick delivery, thanks
13 de maio de 2026
Resposta da The Bear Garden
Thank you for the great review, Michael! 😊
Best wishes,
Kate
Excellent Service and good range of bears...
From ordering through to delivery it was an excellent service. My bear arrived safely and happy. I would certainly recommend this company and will order from them again. Thank You.
18 de maio de 2026
Resposta da The Bear Garden
Thank you for the fantastic review, Linda!
Best wishes,
Kate
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