The customer service is fast and responsive. One item was damaged in shipping (not Bestqool's fault) and they immediately shipped a replacement part. The panels are great and the universal stand is... Ver mais
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Leia as opiniões dos outros
A+ Product, super fast shipping, great customer service (give them 48 hours). I used to take my teen to red light therapy for $150 a session now we have this at home and it's the only thing that's fix... Ver mais
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1) Easy to purchase. 2) Excellent packaging. 3) Easy to use. 4) Registering for product warranty online yielded no response, leading users to question whether the product was worth owning.
A empresa respondeu
We love our red light full body machine. It has helped our backs tremendously. Have been using it for about 7 weeks and can tell a difference with a lower level of pain. Questions to customer servic... Ver mais
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Informações sobre a empresa
Sobre BestQool
Escrito pela empresa
Be Healthy. Be Happy. Enjoy your life.
Bestqool designs and manufactures high-quality, effective clinical-grade red light therapy that provides long-term value for customers.
Why choose Bestqool?
High power output: Our research and design laboratory develops the latest light therapy technology and highest engineering specifications to ensure that Bestqool products are efficient, powerful and reliable.
High-quality customer service: We are committed to ensuring that our customers are satisfied with our products and services. We won't rest until all of your issues are resolved.
FDA Class II and tested report: Our products are certified as FDA Class II medical devices. Additionally, we are delighted to share the testing data from LightLab, a reputable US-based testing institution, ensuring product quality and reliability.
Continuous innovation: We are committed to innovation and our technical research team is dedicated to developing new products and services – sign up to our newsletter to be kept informed.
Trustworthy quality: Our products undergo rigorous testing and quality control checks to ensure that they meet the highest industry standards.
VISIT OUR WEBSITEShippment and Product Quality
The fastest and most reliable delivery, the highest quality.
Bestqool are dedicated to providing the fastest and most reliable shipping methods to ensure your red light therapy products arrive promptly. The team continuously develops and rigorously tests our products to uphold the highest standards of quality, living by the motto "Stronger, Better"
Informações de contacto
Estados Unidos da América
- help@bestqool.com
- bestqool.com
4,6
Excelente
201 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da BestQool
Thank you for your kind words. We hope the Redot M helps you experience the value of red light therapy, and we remain committed to providing our customers with the most attentive and efficient service!
Recommend by a friend.
The shipping was pretty fast. The red light therapy seems to be helping my low back pain.
24 de outubro de 2025
Resposta da BestQool
Thank you for your recognition of our logistics services. We are very pleased to know that our products can alleviate your back pain. It is our honor to provide customers with practical value through our products. We will continue to offer the best service to our customers.
Fits well and coaching support
The Redot S fits well and after some coaching from their customer service, I know how to use it most effectively.
23 de outubro de 2025
Opinião espontânea
Resposta da BestQool
Thank you for choosing our Redot S product. Our goal is to provide customers with high-quality and comprehensive services. We hope that the product and service can bring you a comfortable experience.
Product seems to be great quality
Product seems to be great quality. Documentation needs to be provided to better explain benefits of using settings (A)Nogier, (B)Solfeggio, and (C)Fibonacci frequencies.
Found a couple on the internet but nothing explaining (C) setting.
Knowledge of targeted areas is important to use product correctly.
14 de outubro de 2025
Resposta da BestQool
Thank you for purchasing our Redot S product and for your recognition of its quality. Regarding the frequency settings you mentioned, we did not promote or mention them in this way, but we will continue to learn and improve in the future, providing our customers with more comprehensive product introductions and functional enhancements.
Concern for and willingness to help…
Concern for and willingness to help customers.
16 de outubro de 2025
Resposta da BestQool
Thank you for your warm message. Providing high-quality and timely services to our customers is our mission. Your ideas will be the driving force for us to keep moving forward.
Great customer service and an…
Great customer service and an outstanding product.
1 de outubro de 2025
Resposta da BestQool
Thank you for your thoughtful review! We’re thrilled to hear you had a great experience with our product and customer service. Your feedback truly motivates us to continue delivering the best for our customers. We truly appreciate your support!
Fast shipping and shipped when told it…
Fast shipping and shipped when told it would be shipped.Easy to order and product is exactly what I was looking for
23 de setembro de 2025
Resposta da BestQool
Thank you so much for your kind words! We’re glad to hear your order arrived right on time and that the product met your expectations. Your satisfaction means a lot to us, and we’re here anytime you need support or have questions.
Redot S
I finally received the controller for my device and was able to test it. Everything seems good my only complaint is they should higher individuals to do quality control, making sure that everything is included in the package before shipping.
14 de setembro de 2025
Resposta da BestQool
Thank you for your review and for letting us know that your controller arrived safely and everything is working well! 🙏 We truly appreciate your feedback regarding our quality control process. Ensuring that every package is complete before shipping is very important to us, and we are continuously working on improving our processes. Thanks again for your support and for helping us improve!
Received the belt and panel in record…
Received the belt and panel in record time. They are easy to use and great devices for the money!
3 de setembro de 2025
Resposta da BestQool
Thank you so much for your kind words! We're glad the Redot S and BQ40 panel reached you quickly and that you're enjoying them. It’s great to know they’re giving you good value and a positive experience. We greatly appreciate your support and hope you continue to enjoy your sessions!
Service was good
Service was good. Yet to be seen whether the claims are real. I hope they are.
28 de agosto de 2025
Resposta da BestQool
We are glad you are pleased with our service. Sticking to red lights can produce the best results, and we hope that the BQ60 can provide you with a positive change. In the future, we will continue to strive to provide better services and items to our clients.
Fantastic Product!
Fantastic Product & Great Company! With the IFR home tool market saturated with choices, I trust BESTQOOL to deliver the best in class at reasonable prices. The dome light has stimulated angiogenesis in my husbands diabetic feet. Noticeable improvement in just about a month. I have bought 3 more plus 2 mats and created a modified DIY at home red light bed!
12 de agosto de 2025
Resposta da BestQool
Thank you for sharing your experience of use, and I am glad that our Redot L and 7 Color Photon LED Light Therapy products have brought you better changes. We will continue to provide our customers with high-quality products and services in the future.
The Bestqool Infrared Light has quickly…
The Bestqool Infrared Light has quickly become an essential part of my daily routine, especially for my chronic neck and face pain. Over the past four days, I have been using it for a total of one hour each day, split into two separate sessions. The immediate relief I feel during and after each use is remarkable.
The soothing warmth and penetrating heat of the infrared light provide a comforting sensation that eases my discomfort significantly. I am optimistic that as I continue to use it, I will not only find relief from my pain but also experience an uplift in my overall mood.
I highly recommend the Bestqool Infrared Light to anyone struggling with chronic pain. It has already made a noticeable impact on my well-being in just a few days. Excellent customer service and information on the product and fast delivery!😍
12 de agosto de 2025
Resposta da BestQool
We’re truly touched by your feedback! It’s wonderful to know the red light has brought you comfort and relief so quickly. Thank you for sharing your experience with us. If you have any further questions or need any assistance, please feel free to reach out to us.
Only been using for a week
Only been using for a week. The Pro300 has 500 watt power consumption compare to the blockblue light MEGA model at 540 watt. For just about half price. Does not have all the bell and whistle as the MEGA but I like things simple like just an Off/On and timer. Pro300 delivers that ! Again for a lot less.
11 de agosto de 2025
Resposta da BestQool
Thank you so much for your feedback! We're glad the Pro300’s simple design and great value are delivering exactly what you need.
It's a family light experience
It seems my brother and sisters have all purchased the Red Light Therapy light from BESTQOOL. I helped my elder sisters set up their own lights so they can use it easily. I have mine set up for 2 sessions a day - morning the red light for face and chest, then the NR for evening on my shoulders from the back. I really think the NR session not only helps my shoulders but also with going to sleep and staying asleep throughout the night.
11 de agosto de 2025
Resposta da BestQool
We are very honored that our products can bring you a truly excellent experience. This has always been our goal, and we are grateful for your and your family's support!
Well made product and good value
The product is very well made and good value for money. I have only used it a short time but it appears to be helping my skin condition. Not sure about the other claims yet...
9 de agosto de 2025
Resposta da BestQool
Thank you so much for your warm words and for choosing the BQ40! We’re delighted to know that the device is meeting your expectations in terms of quality and functionality.
Bestqool made the entire purchase…
Bestqool made the entire purchase experience seamless, and informative. The documentation is very well written, I was able to set everything up with ease, and was comfortable with my very first session. Well done!
10 de agosto de 2025
Resposta da BestQool
Thanks for your support. Your recognition is our motivation!
Impressed with your product and the…
Impressed with your product and the prompt delivery
14 de julho de 2025
Resposta da BestQool
Thank you for your kind words about our products and the efficiency of our logistics. If there's anything we can assist you with, please don't hesitate to reach out.
Alice was prompt and helpful with my…
Alice was prompt and helpful with my power cord that stopped.
11 de julho de 2025
Resposta da BestQool
Thank you for your kind words about our customer service team, and we will continue to provide our customers with the highest quality service at all times!
Top notch support
Nancy was so helpful and responded to my inquiries very quickly. I appreciate your wonderful customer service and am very happy to have my red light mat working again!
15 de julho de 2025
Resposta da BestQool
Thank you so much for your kind words! We'll continue striving to provide this level of service to every customer. Enjoy your red light therapy, and don’t hesitate to reach out if you ever need us again!
Great customer service.
13 de julho de 2025
Resposta da BestQool
Thank you for recognizing our customer service. If you have any questions in the process of using the Bestqool Pro100, you can contact us at any time!
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