Excellent customer service, contacted Cherie by email and got an immediate response confirming a scheduled Engineer visit. The Engineer(Matt) sent me a txt to confirm his arrival time, on arrival he l... Ver mais
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Excellent professional and reliable company to do business with. Had aluminium windows and doors installed by Bifoldshop. Very pleased with the quality and service. Needed a replacement glass o... Ver mais
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A really positive pre- purchase experience with Zak and team, this resulted in order. Strong delivery communication and delivery fast and efficient. Disappointed in response to issues post delivery... Ver mais
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Excellent service from initial contact to delivery and installation Special mention to the fitting team, who were neat, tidy, polite and did a magnificent job of fitting our new Bi fold doors Ever... Ver mais
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Informações sobre a empresa
- Instalador de vidros duplos
- também em
- Fabricante de janelas de alumínio
- Fornecedor de portas
- Indústria do vidro
- Serviço de instalação de janelas
Escrito pela empresa
At Bifoldshop, we pride ourselves on being one of the UK’s leading suppliers and installers of high-quality bi-folding doors, windows, and sliding doors. Every year, we help over 850 households transform their homes, enhancing both their living spaces and quality of life. We’re committed to delivering exceptional products and outstanding customer service. From your first enquiry to the day of installation, our experienced team will guide you every step of the way. You'll benefit from a dedicated product advisor and customer service representative, ensuring your project is handled with care and attention to detail. As one of the largest installers of ORIGIN Global products in the UK, we combine competitive pricing with in-depth product knowledge and a professional approach. ORIGIN is renowned for its award-winning aluminium architectural solutions, offering exceptional design, security, and build quality. Originally a family-run business founded in 2001, ORIGIN now operates internationally and continues to set the standard in the industry. Many of our clients are families seeking to create beautiful, functional indoor-outdoor living spaces. That’s why we prioritise safety and durability, offering products designed to withstand the demands of family life. ORIGIN bi-fold doors, for example, come with up to a 20-year guarantee, giving you long-lasting peace of mind. For those on a tight timeline, we also offer rapid delivery, with standard colours available within 24 hours and special RAL colours ready in just three weeks. Ready to take the next step? Contact us today for a no-obligation quote and discover how we can help you bring your vision to life.
Bifold Shop
Escrito pela empresa
- We care about our customers
- Bifold Shop is committed to providing customers with outstanding products and a great customer service experience.
Informações de contacto
Unit 13 Festival Trade Park, Wymans Lane, GL51 9FS, Cheltenham, Reino Unido
- 01242 395790
- sales@bifoldshop.co.uk
- bifoldshop.co.uk
4,7
Excelente
1 mil opiniões
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Great aftercare.
We had our bi-fold doors installed just over 3 years ago. Recently, the traffic door started sticking when being opened and closed. I contacted the aftercare team and Cherie quickly helped organise a convenient day for a remedial engineer to come to our house. On the day, Matt helpfully sent me a text with an ETA. He wasn't here very long but managed to resolve the problem with ease. Now the doors might even operate more smoothly than they ever have. I don't often do reviews but they deserve credit where it is due on this occasion.
8 de janeiro de 2025
Opinião espontânea
Resposta da Bifoldshop
Thank you so much for taking the time to leave this review! We’re delighted to hear that we provided such a smooth and efficient aftercare experience for you. Keeping our customers' doors operating perfectly is always a priority, so it’s fantastic to know that your bifolds are now working even better than before!
Your kind words truly mean a lot to the team, especially as you don’t often leave reviews. We really appreciate your support and are always here if you ever need anything in the future.
Best regards,
Cherie and the Bifoldshop Team
I'm very pleased with the bifold door…
I'm very pleased with the bifold door and sky lantern I have purchased, they look amazing. Had a very positive and pleasant experience throughout the process, from discussing with the sales team (Scott) to supply and installation. Will highly recommend Bifoldshop to my family and friends.
6 de fevereiro de 2025
Opinião espontânea
Resposta da Bifoldshop
Thank you so much for your wonderful review, Salik! We’re thrilled to hear that you’re so pleased with your new bifold door and sky lantern—they really do make a stunning addition to any space.
It’s great to know that you had such a positive experience from start to finish. Scott, along with Emil, Kris, and Lee, will be delighted to hear your kind words about their service (Sales and Installation). We always strive to make the process as smooth and enjoyable as possible, so any future recommendations truly means a lot to us.
If you ever need anything in the future, we’d be more than happy to help. Enjoy your new doors and skylight!
Best regards,
Fiona and the Bifoldshop Team
Excellent Service
Very pleased with the Aftercare service I received from the Cheltenham BiFold Shop. The office staff (Cherie in particular) were super helpful and responsive when I first contacted them and kept me informed of the delivery status of my order and their fitting visit. The engineer (Matt) who came was very pleasant, polite, efficient and obviously very skilled in his work and he quickly sorted out the problem. An excellent company!
3 de fevereiro de 2025
Opinião espontânea
Resposta da Bifoldshop
Good afternoon Robert,
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with our aftercare team. Cherie and the team always strive to provide helpful and responsive support, so it’s wonderful to know you felt well-informed throughout the process.
Matt will be thrilled to hear your feedback—his skill and professionalism are second to none, and we’re so pleased he was able to resolve the issue quickly for you.
We truly appreciate your support and recommendation. If you ever need anything in the future, we’re always happy to help!
Best regards,
The Bifoldshop Team
Highly recommend the bifold shop
Highly recommend the bifold shop. Competitive pricing and customer service was fantastic. Tina was very helpful and the instal team did a great job (plus very quick install).
4 de fevereiro de 2025
Opinião espontânea
Resposta da Bifoldshop
Hi there Mark,
Thank you kindly for your 5* review, we all really appreciate it in the office. I'll make sure to pass your kind words onto Phil (in sales) and your install team (Paul, Rich and Lee).
Thanks again for taking the time to leave such great words.
Tina.
Surojit Sen (22936)
Surojit Sen (22936): we had a fantastic experience ordering from bifoldshop - everything was systematic and seamless, including delivery. The installed door looks great and the mechanism works perfectly. The only thing I am not a big fan of is the vent latch on top of the frame, it looks made of slightly cheaper plastic which somewhat marrs the overall premium aesthetic of the door itself.
3 de fevereiro de 2025
Opinião espontânea
Resposta da Bifoldshop
Thank you so much for your fantastic review, Surojit! We’re delighted to hear that you had such a smooth and seamless experience with Bifoldshop, from ordering to delivery and installation. It’s great to know that you’re happy with how your new door looks and operates.
We appreciate your feedback regarding the vent. We understand how important aesthetics are, and we’ll certainly take your comments on board, and back to the manufacturers.
If there’s anything else we can do for you, please don’t hesitate to get in touch. Thanks again for choosing Bifoldshop!
Best regards,
Amy and the Bifoldshop Team
The guys were great
The guys were great. they arrived when expected and worked hard to install my fab new patio doors. Minimum disruption and cleaned up after themselves superbly, leaving no trace they were here. Took away old doors and surrounds too. Very pleased with the doors and would recommend the company to anyone. Well done and thank you.
30 de janeiro de 2025
Opinião espontânea
Resposta da Bifoldshop
Hi there,
Thank you so much for your kind review! We’re delighted to hear that you’re so pleased with your new patio doors and that the whole process was smooth from start to finish.
Scott and Kyle take great pride in their work, so it’s fantastic to know they installed everything with minimal disruption and left everything spotless. We always aim to make the experience as hassle-free as possible, so your feedback means a lot.
Enjoy your new doors, and if you ever need anything in the future, we’re always happy to help. Thanks again for your recommendation!
Best regards,
Amy and the Bifoldshop Team
Excellent
Darren and the team have been amazing from start to finish. We visited the showroom in Cheltenham to excellent honest sales from Darren who couldn’t be more helpful. We purchased Origin sliding doors and large fixed glass panels and various other windows which were high quality products. The installation team were excellent, friendly, clean and tidy with superb fitting. The finish was fantastic and any minor snags were no problem and sorted with ease. I can’t recommend this company more highly. Thank you.
27 de novembro de 2024
Opinião espontânea
Resposta da Bifoldshop
Thank you so much for your fantastic review! It’s wonderful to hear that you had such a great experience from start to finish. Our sales team always strives to provide honest and helpful advice, so I’m glad you found the showroom visit so valuable, i'll pass your kind words on.
Your choice of Origin sliding doors, large fixed glass panels, and windows was great—the design works beautifully, and we’re so pleased you’re happy with the final result! Emil, Kris, and Lee take great pride in their workmanship, so it’s lovely to hear that their friendly and professional approach, as well as their attention to detail, made a positive impact.
We really appreciate your kind words and any future recommendations. If you ever need anything in the future, we’re always happy to help.
Best regards,
Amy and the Bifoldshop Team
Fantastic end to end
The product was great but the best thing was the service from start to finish. Sales, customer service and fitting all fantastic. They were so good we have now asked to quote for more windows and doors. Jo Penn
27 de janeiro de 2025
Opinião espontânea
Resposta da Bifoldshop
Thank you so much, Jo, for your wonderful review! It’s fantastic to hear that you were so pleased with the service from start to finish. Zac in sales, Emil and Kris on installation, and the whole team take great pride in delivering the best experience possible, so your kind words mean a lot to us.
We’re delighted that you’re considering us for more windows and doors, and we look forward to helping you with your next project! If there’s anything else you need in the meantime, please don’t hesitate to reach out.
Best regards,
Daria and the Bifoldshop Team
can't praise these people enough…
can't praise these people enough.....job finished quickly...superb attention to detail...took the old doors away...left the place spotless....restores ones faith in mankind.......
22 de janeiro de 2025
Opinião espontânea
Resposta da Bifoldshop
Thank you so much, Keith, for your fantastic review! We’re absolutely thrilled to hear that you were so pleased with the service.
Emil and Kris (your installers), take great pride in their work, and it’s wonderful to know their attention to detail and professionalism made such a positive impression.
Leaving everything spotless and making the whole process seamless is exactly what we aim for, so your kind words mean a lot to the team. If you ever need anything in the future, we’d be more than happy to help.
Thanks again for choosing Bifoldshop!
Best regards,
Amy and the Bifoldshop Team
After sales remedial adjustments
Cherie, made the whole experience of calling for a remedial visit to adjust the door lock very easy. On the day I received a text saying they would be with me in the next 30 minutes and they duly were. Richard and Paul, were both polite and professional, making the necessay adjustments quickly and seemingly very easy. Great work team - many thanks
27 de janeiro de 2025
Opinião espontânea
Resposta da Bifoldshop
Thank you so much, Helen, for your lovely review! I’m delighted to hear that your experience was smooth and hassle-free. It’s great to know that Richard and Paul arrived promptly and provided a professional and efficient service.
We always aim to make the process as easy as possible for our customers, so it’s wonderful to hear your feedback. If you ever need anything in the future, don’t hesitate to get in touch.
Many thanks again!
Best regards,
Cherie and the Bifoldshop Team
Peace of Mind
The guys that came and did the service on our beautiful bifold doors were polite, efficient and explained everything they were doing. Very friendly and I am so pleased we got our doors through the bifold company. I have peace of mind.
23 de janeiro de 2025
Opinião espontânea
Resposta da Bifoldshop
Thank you, Zenna, for your kind words! We’re delighted to hear that our team provided a friendly, efficient service and took the time to explain everything to you. It’s fantastic to know that you’re happy with your bifold doors and that they bring you peace of mind.
If you ever need anything in the future, we’re always here to help.
Thanks again for choosing Bifoldshop!
Best regards,
Cherie and the Bifoldshop Team
Very helpful and resolved the issue we…
Very helpful and resolved the issue we had with our door really quickly. Arranged a visit within a week and it runs so smoothly now! Thank you 😌
22 de janeiro de 2025
Opinião espontânea
Resposta da Bifoldshop
Thank you for your wonderful review! We’re so pleased we could resolve your door issue quickly and get everything running smoothly for you. Providing prompt and efficient service is always our priority, so it’s great to hear your experience reflected that.
If you ever need any further assistance, we’re always happy to help.
Thanks again for choosing Bifoldshop!
Best regards
Cherie and the Bifoldshop Team.
Brilliant service and attentiont to detail
Cherie was brilliant, professional, fast and great communication throughout the small project. Matt was just as great, really happy with my door repair where they stepped in as the original fitters were no longer in business...wouldnt hesitate to recommend the Bifoldshop.
16 de janeiro de 2025
Opinião espontânea
Resposta da Bifoldshop
Thank you for your fantastic review! We’re delighted to hear that Cherie and Matt provided such professional and efficient service throughout your project. Clear communication and expert repairs are what we strive for, and it’s wonderful to know they stepped in to resolve your door issue to your satisfaction.
We truly appreciate any future recommendations and are always here to help if you need us in the future.
Thanks again for choosing Bifoldshop!
Warm regards,
The Bifoldshop Team
First class service.
From my visit to the showroom in Cheltenham to the installation at my home in Stroud the whole experience was very clear, smooth and trouble free. Bifoldshop through all of their representatives in sales and technical were very easy to deal with and professional. I felt I was dealing with experts and am very happy with my brand new bifold doors. Thank you Bifoldshop.
8 de janeiro de 2025
Opinião espontânea
Resposta da Bifoldshop
Hi there Simon,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear that your experience with Bifoldshop was smooth, clear, and trouble-free from start to finish.
It’s wonderful to know that Lisa in sales, Amy in customer services, and our skilled installers, Nigel and Ashton, all contributed to making the process seamless for you. We pride ourselves on providing expert guidance and exceptional service, so it’s great to hear that reflected in your feedback.
We’re delighted that you’re happy with your brand-new bifold doors, and we hope they bring you years of enjoyment. If there’s ever anything more we can do for you, please don’t hesitate to get in touch.
Thank you again for choosing Bifoldshop!
Warm regards,
The Bifoldshop Team
Great Service from Start to Finish…
Great Service from Start to Finish without any complications.
16 de dezembro de 2024
Opinião espontânea
Resposta da Bifoldshop
Hi there Jeffery,
Thank you so much for your 5* review, we all really appreciate it here in the office.
Please do keep us in mind for any future projects, all the best.
Informative and helpful sales team
Informative and helpful sales team. Accommodating with the installation process. Looking forward to enjoying our new doors which have transformed our home.
19 de dezembro de 2024
Opinião espontânea
Resposta da Bifoldshop
Hi there Vicky,
Thank you for your wonderful review! We’re delighted to hear that you found our sales team informative and helpful, and that the installation process was accommodating to your needs.
It’s fantastic to know your new doors have transformed your home – that’s exactly what we strive for with every project. We hope you enjoy them for many years to come and that they bring both style and functionality to your space. The sliding door looks amazing.
If there’s anything we can assist you with in the future, please don’t hesitate to get in touch. Thank you for choosing Bifoldshop!
Daria.
Good communication from start to…
Good communication from start to finish. From the minute I contacted this company they were very prompt with replies to emails. All visits were on time. Everyone I spoke to was very professional friendly with clear instructions. The original date for fitting I was given was brought forward by 2 days which was really good. The price was competitive and most importantly the doors are gorgeous.
17 de dezembro de 2024
Opinião espontânea
Resposta da Bifoldshop
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had such a positive experience with us at Bifoldshop. Clear communication and professionalism are cornerstones of our service, so it's wonderful to know that our team met your expectations from start to finish.
We're also delighted that we could bring your fitting date forward, ensuring your project was completed even sooner than planned. Hearing that you find your new doors gorgeous is the ultimate compliment, as we take great pride in offering both quality and style at competitive prices.
If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing Bifoldshop!
Very pleased
Kept updated through out the purchase. The doors were fitted upstairs, the installers were very respectful throughout and took care to ensure no damage was caused. The old doors were also taken away. Very pleased with product and service.
11 de dezembro de 2024
Opinião espontânea
Resposta da Bifoldshop
Hi there Louise,
Thank you so much for taking the time to leave such a lovely 5* review. We all really appreciate it, and will make sure to pass your feedback onto those involved in your project.
We're thrilled you are happy with the product and service.
If you need anything further in the future, please don't hesitate to reach out.
Great communication and professional installation.
This was the first time we were doing business with The Bifoldshop. It has been a great experience. They were quick at answering all our queries, professional and very good at communicating. We look forward to dealing with them again in the future. Lavish Construction & Facilities Management Ltd.
13 de dezembro de 2024
Opinião espontânea
Resposta da Bifoldshop
Hi there,
Thank you so much for taking the time to leave us such a positive and detailed 5* review, we all really appreciate it. We have a lot of trade customers that use us as their preferred supplier, so we are super happy to have you join this great list of regular customers.
Thanks again, and we look forward to the next project.
Tina.
Architect's Choice
As an Architect the choice of which Bi Fold door manufacturer is very important. Many clients wish quality, reduced frame profiles and ease of operation. I can highly recommend this product and company for all the above including cost. As a large investment the decision is an important one, and presale and aftersales communication were excellent. Well done to the team at BiFold Shop. Charles Young
19 de novembro de 2024
Opinião espontânea
Resposta da Bifoldshop
Hi there Charles,
Thank you so much for your lovely and details 5* review, we all really appreciate it. I will make sure to pass your feedback onto all of those involved in your project (Lisa in Sales, and Rich and Paul your installers). We pride ourselves on not just the sales process, but the aftersales as well, so thank you for noticing.
The new 4 Pane bifold looks brilliant.
Thanks again for your review,
Tina.
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