Took 8 days to order 5 day blinds, which arrived in 7 days (so 15 days all up). Turned up wrong colour and broken, half of the rollers are in pieces and the electric ones leaking liquid of some... Ver mais
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Leia as opiniões dos outros
Recived an AI generated email - "there is an issue with your order that certain material out of stock." The next day recived an Urgent reminded to reply to the message and choose different stock.... Ver mais
I have placed 4 orders through Blinds Online now and cannot recommend them more! The whole process is seamless from placing your custom order, through to the installation. Seeing as they’re custom... Ver mais
A empresa respondeu
Have previously had great experiences with BlindsOnline. Great quality etc etc. However, I have been struggling to get responses over a replacement part for the last couple of months. Emails take ages... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Supplier of Custom Made Roller Blinds, Vertical Blinds, Sunscreen Blinds, Venetian Blinds, Roman Blinds and Curtains. Manufacturer of blinds and curtains to suit all window sizes.
Informações de contacto
Vesper Drive 54-60, 3805, Narre Warren, Austrália
- blindsonline.com.au
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
5 Stars – Couldn’t be happier!
I ordered a range of fabric samples first and was honestly so impressed — they arrived super fast and the quality was clear straight away. That made choosing my blinds and curtains so much easier, and when my full order arrived I was beyond excited. Everything was beautifully made, the quality is amazing, and it all looks even better installed than I imagined.
Every interaction I had with the team was friendly, professional and just really easy. It’s rare to find a brand that feels this reliable from start to finish. I’d 100% order from Blinds Online again and highly recommend them to anyone looking for great quality blinds or curtains.

Resposta da Blinds Online
Finally a company worth raving about
Finally a company worth raving about. Absolutely fabulous in every aspect.
We used Blinds online throughout our entire home and the service was above excellent.
They offered so much help choosing fabrics and the samples are stunning! With the easiest installations, we cannot recommend them enough. Deb & Cam

Resposta da Blinds Online
Always a pleasure to order
We have ordered blinds for most of our rooms from them. The ordering process has always been seamless. I can order Free samples and once I am happy with my choice, i send the measurements for my custom blinds. The customer service has always been prompt and helpful. The installation is easy and the designs, beautiful! Can't recommend them enough

Resposta da Blinds Online
beautiful plantation shutters and sheer
I had ordered my plantation shutters and sheer from blind online and really love how they turn out!!! It really levels up my space and I will order them again for my other rooms 😍

Resposta da Blinds Online
My experience with Tuiss has been…
My experience with Tuiss has been nothing but positive. I had curtains and blinds done for two bedrooms, and I’m extremely happy with the result. The step-by-step measuring instructions were so clear and easy to follow, ensuring everything fit perfectly. The quality exceeded my expectations. beautifully made with outstanding attention to detail. Their customer service has also been fantastic: responsive, helpful and genuinely caring. Highly recommend to anyone looking for highquality curtains.

Resposta da Blinds Online
Made my home feel so luxe
Such a great brand, the ordering was so seamless and customer support is amazing.
Their products are super easy to install and perfect for Little Home projects aswell as big.
They have definitely made my space feel a lot more luxurious and calm.
Highly recommend

Resposta da Blinds Online
The best window furnishings
I’ve now done 4 sets of windows with blinds online and I couldn’t be happier! The quality of the sheers and curtains is incredible and gives the home extra cosy and luxe vibes!

Resposta da Blinds Online
The experience from start to finish is…
The experience from start to finish is always amazing with Blinds Online. I have used them now a few times for multiple rooms in my home & I am forever getting compliments!

Resposta da Blinds Online
Easy to order & Install!
Easy to order, and install. They look absolutely fabulous in my daughters room. I love the remote control for the roller blinds as our old blinds (not from Blinds Online) would always snag and get stuck trying to roll them up, now one touch and they open/close! Plus no fiddly cords dangling down. Would 10/10 use again!

Resposta da Blinds Online
Worth it!!!
Ive had two orders and both times our packages arrived so quick and packaged very well. The install was super easy and the finish look has changed our home completely! I am constantly getting compliments on our curtains and blinds, they truly make a world of difference!!

Resposta da Blinds Online
Ordered double S-fold curtains a while…
Ordered double S-fold curtains a while ago for the house, and everything arrived quickly and nicely packed. The instructions were easy to follow, the curtains hang really nicely, and they actually help reduce the heat coming into the house on hot summer days. Love the quality and the soft look of the sheers. Highly recommend!

Resposta da Blinds Online
Great quality & renter friendly!
Ordered Motorised Romans and 4 sets of curtains (2 sheers & 2 with thermal lining) and they arrived quickly and are great quality. The Romans are No Drill so they click into place really easily (you just have to make sure you measure in 3 spots like they recommend in order to get the most accurate measurement).
I've had them for 6 months now, and I'm soooo happy with how they've transformed my space! I picked colourful fabrics that just bring so much joy

Resposta da Blinds Online
Extremely disappointed with my Tuiss…
Extremely disappointed with my Tuiss experience. I purchased blinds, curtains, and 4 lots of Express Kit Shutters, and the first shutter we attempted to install was completely unusable due to a manufacturing fault. The frame and brackets were cut out of alignment, the panels hit the brackets at the top and bottom, and the T-post wasn’t plumb. No amount of adjustment could fix it — it simply wasn’t made correctly.
We reported the issue with detailed photos and it took 6 business days to get a reply. The response ignored the evidence and offered generic troubleshooting that didn’t apply to the fault at all.
To make things worse, my curtains were meant to arrive on the 3rd and still haven’t been delivered.
For the money paid, the quality and service have been extremely disappointing. Buyers should be aware that support is slow and product issues are not acknowledged quickly.

Resposta da Blinds Online
If I could give this company 0 stars I…
If I could give this company 0 stars I would!
After 3 weeks of having an electric blind installed, a horrific screeching noise began each time the blind was opened and closed.
Apparently a replacement was sent out the following month but after following up that I never received it, the company advised that it was lost in transit and another replacement was being sent out.
3 months later and the screeching is still infuriating. The company refunded the cost but once again the 3rd replacement blind was not received.
Going in to the 4th month and waiting on another replacement (fourth time). Would not recommend this company.

Resposta da Blinds Online
Bad Quality
Quality - horrible
Had these roller blinds for 3 years and they are literally falling apart. Just me and hubby in house so no kids - ripping them out tomorrow !

Resposta da Blinds Online
3 months to be delivered and poor quality!
Our blinds took 3 months to be delivered! They are cheaply made and poor quality and will be going to the tip. I ordered from this company several years ago and they were great then, but definitely not anymore.
Received my blind yesterday
Received my blind yesterday, first time l have bought a blind online. Very happy with the ordering process, the communication when l thought it was taking awhile and fits perfectly. Would definitely purchase again.
So disappointing, no longer reliable!
I have ordered from this company for the last 12-15 years (approx 20-30 orders) and they have been absolutely fabulous: both quality and customer service.
Until the last order in July 2025, which has been an absolute disaster! It appears that there has been a change of ownership about a year ago...
The quality of fabric and workmanship is not the same as before, and both my daughter and I have had to reorder curtains because of problems with the order (both new on new builds and full house orders). I wish I could attach photos of a curtain with uneven lengths, numbers of hooks on tracks not corresponding with number of clips on curtains, no instructions for electric controllers, creases in folds due to careless folding after production, and so the list goes on. This is extremely disappointing as I have been a loyal customer and have repeatedly recommended this company.
I have now completely lost confidence and will not be using this company again!
Dont fall for Twist2Fit and SureSize guarantee
For installing into recess, renters etc may be tempted by the "renter friendly" blind installation. Dont fall for Twist2Fit and SureSize guarantee. There seems to be very little margin for error on both sides (the customer measuring and the retailer measuring). This is because the curtain itself doesn't have much leeway, and unless you want the whole heavy curtain to fall down when you touch it, you'll end just throwing it and $800 in the trash like I have.
Poor quality, sent wrong size
We ordered the Sofia Express. They shipped it to us in the wrong size. It took us ages to work out what the issue was, it was 3meters long instead of 1.8meters we ordered. After quite a bit of back and forth with customer service they said because it's express, to keep the process fast, rather than have us wait, they just ship us what they have available. I would much rather be notified they don't have the product I ordered and have the opportunity to cancel or at least not waste out time trying to figure out why it wasn't installing correctly.
It was broken, we assume it didn't arrive broken and this just happened as soon as we went to unroll it because it was 3 meters long and way too heavy.
In their defense, the response was fast from customer service but they didn't refund us the cost of them choosing to intentionally ship us the wrong product us - and we have to dispose of the item. I was disappointed by this but glad we got a refund for the cost of the blind.
Waste of time and energy. It's not worth the hassle or the expense, especially when in the end, you still don't have a blind.
Blinds online - please improve the experience and don't ship customers items they didn't order without reaching out to them. If I order a t-shirt express online, they don't just send me two sizes up because they don't have the size I ordered.
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