Blinds Online Opiniões 

112
•
TrustScore: 3 em 5

2,8

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Classificada 1 em 5 estrelas

Took 8 days to order 5 day blinds, which arrived in 7 days (so 15 days all up). Turned up wrong colour and broken, half of the rollers are in pieces and the electric ones leaking liquid of some... Ver mais

Classificada 1 em 5 estrelas

Recived an AI generated email - "there is an issue with your order that certain material out of stock." The next day recived an Urgent reminded to reply to the message and choose different stock.... Ver mais

Classificada 5 em 5 estrelas

I have placed 4 orders through Blinds Online now and cannot recommend them more! The whole process is seamless from placing your custom order, through to the installation. Seeing as they’re custom... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Have previously had great experiences with BlindsOnline. Great quality etc etc. However, I have been struggling to get responses over a replacement part for the last couple of months. Emails take ages... Ver mais

Informações sobre a empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 160136194

  1. Loja de persianas
  2. também em
  3. Fornecedor e fabricante de cortinas
  4. Loja de cortinas e persianas

Informação fornecida por diversas fontes externas

Supplier of Custom Made Roller Blinds, Vertical Blinds, Sunscreen Blinds, Venetian Blinds, Roman Blinds and Curtains. Manufacturer of blinds and curtains to suit all window sizes.


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

112 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de uma semana

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2,8

Todas as opiniões

(112)

99 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

5 Stars – Couldn’t be happier!

I ordered a range of fabric samples first and was honestly so impressed — they arrived super fast and the quality was clear straight away. That made choosing my blinds and curtains so much easier, and when my full order arrived I was beyond excited. Everything was beautifully made, the quality is amazing, and it all looks even better installed than I imagined.

Every interaction I had with the team was friendly, professional and just really easy. It’s rare to find a brand that feels this reliable from start to finish. I’d 100% order from Blinds Online again and highly recommend them to anyone looking for great quality blinds or curtains.

13 de agosto de 2025
Opinião espontânea
logótipo da Blinds Online

Resposta da Blinds Online

Good afternoon Teegan,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that the fabric sample service helped make choosing your blinds and curtains easier. This is exactly why we have this service available.

It’s wonderful to know that our team could make the process simple and enjoyable for you. We truly appreciate the honest, kind feedback!

Have a wonderful weekend!

Kind regards,

Mitchell

Classificada 5 em 5 estrelas

Finally a company worth raving about

Finally a company worth raving about. Absolutely fabulous in every aspect.
We used Blinds online throughout our entire home and the service was above excellent.
They offered so much help choosing fabrics and the samples are stunning! With the easiest installations, we cannot recommend them enough. Deb & Cam

11 de dezembro de 2025
Opinião espontânea
logótipo da Blinds Online

Resposta da Blinds Online

Good Afternoon Deb & Cam,

Thank you so much for your wonderful review!

We’re thrilled to hear that your experience with us across your entire home was positive. My customer service team always strives to provide the best possible service for all of our customers.

It’s also fantastic to know that our fabric samples, guidance, and easy installations made the process enjoyable for you.

Thanks again for your kind words, we really appreciate it!

Best regards,

Mitchell

Classificada 5 em 5 estrelas

Always a pleasure to order

We have ordered blinds for most of our rooms from them. The ordering process has always been seamless. I can order Free samples and once I am happy with my choice, i send the measurements for my custom blinds. The customer service has always been prompt and helpful. The installation is easy and the designs, beautiful! Can't recommend them enough

11 de dezembro de 2025
Opinião espontânea
logótipo da Blinds Online

Resposta da Blinds Online

Good Afternoon Sifrah,

Thank you for such an outstanding review! Your honest feedback is greatly appreciated.

It’s wonderful to know that the service and knowledge of our team helped you make the right choice of window furnishing products for your home.

Enjoy your new blinds, and have a wonderful day!

Kind regards,
Mitchell

Classificada 5 em 5 estrelas

beautiful plantation shutters and sheer

I had ordered my plantation shutters and sheer from blind online and really love how they turn out!!! It really levels up my space and I will order them again for my other rooms 😍

8 de janeiro de 2025
Opinião espontânea
logótipo da Blinds Online

Resposta da Blinds Online

Good Afternoon J Chow,

I’m so pleased to hear that you’re happy with your curtains and plantation shutters! It’s fantastic to hear that they have brightened up your space.

We’re thrilled that you enjoyed your experience with Tuiss, and we look forward to assisting you with a future order!

Kind regards,
Mitchell

Classificada 5 em 5 estrelas

My experience with Tuiss has been…

My experience with Tuiss has been nothing but positive. I had curtains and blinds done for two bedrooms, and I’m extremely happy with the result. The step-by-step measuring instructions were so clear and easy to follow, ensuring everything fit perfectly. The quality exceeded my expectations. beautifully made with outstanding attention to detail. Their customer service has also been fantastic: responsive, helpful and genuinely caring. Highly recommend to anyone looking for highquality curtains.

15 de novembro de 2025
Opinião espontânea
logótipo da Blinds Online

Resposta da Blinds Online

Good afternoon Victoria,

Thank you so much for your wonderful review! We’re thrilled to hear that your curtains and blinds turned out perfectly and that the measuring instructions made the process easy.

It’s fantastic to know that the quality exceeded your expectations and that our team’s service made a positive impact. Your kind words and recommendation mean the world to us!

Best regards,

Mitchell

Classificada 5 em 5 estrelas

Made my home feel so luxe

Such a great brand, the ordering was so seamless and customer support is amazing.
Their products are super easy to install and perfect for Little Home projects aswell as big.
They have definitely made my space feel a lot more luxurious and calm.
Highly recommend

1 de novembro de 2025
Opinião espontânea
logótipo da Blinds Online

Resposta da Blinds Online

Good Afternoon Beccy,

Thank you so much for the 5-star review! We are so pleased to hear that your experience with us was nothing but perfect.

Have a safe and wonderful day!

Kind regards,

Mitchell

Classificada 5 em 5 estrelas

The best window furnishings

I’ve now done 4 sets of windows with blinds online and I couldn’t be happier! The quality of the sheers and curtains is incredible and gives the home extra cosy and luxe vibes!

11 de dezembro de 2025
Opinião espontânea
logótipo da Blinds Online

Resposta da Blinds Online

Good Afternoon Tara,

Wow! What a fabulous review. Thank you so much for trusting us with your window furnishing needs.

We truly appreciate your support and kind words. Enjoy your new blinds!

All my best,
Mitchell

Classificada 5 em 5 estrelas

The experience from start to finish is…

The experience from start to finish is always amazing with Blinds Online. I have used them now a few times for multiple rooms in my home & I am forever getting compliments!

11 de dezembro de 2025
Opinião espontânea
logótipo da Blinds Online

Resposta da Blinds Online

Good afternoon Bianca,

Thank you so much for your wonderful review! We’re thrilled to hear that your experience has been great!

We truly appreciate your continued support and look forward to helping with any future orders.

Warmest regards,

Mitchell

Classificada 5 em 5 estrelas

Easy to order & Install!

Easy to order, and install. They look absolutely fabulous in my daughters room. I love the remote control for the roller blinds as our old blinds (not from Blinds Online) would always snag and get stuck trying to roll them up, now one touch and they open/close! Plus no fiddly cords dangling down. Would 10/10 use again!

1 de outubro de 2025
Opinião espontânea
logótipo da Blinds Online

Resposta da Blinds Online

Good Afternoon Jessica,

Thank you so much for the outstanding review! I’m so happy to hear that you upgraded your blind to motorisation, it’s such a simple and convenient way to operate.

Enjoy your week, and thank you again for your wonderful feedback.

Warm regards,
Mitchell

Classificada 5 em 5 estrelas

Worth it!!!

Ive had two orders and both times our packages arrived so quick and packaged very well. The install was super easy and the finish look has changed our home completely! I am constantly getting compliments on our curtains and blinds, they truly make a world of difference!!

11 de dezembro de 2025
Opinião espontânea
logótipo da Blinds Online

Resposta da Blinds Online

Good afternoon Alexus,

Thank you so much for your wonderful review! We’re thrilled to hear that both of your orders arrived quickly.

It’s fantastic to know that the installation was easy and that your curtains and blinds have completely transformed your home.

We truly appreciate your support and look forward to helping you with a future order.

Kind regards,

Mitchell

Classificada 5 em 5 estrelas

Ordered double S-fold curtains a while…

Ordered double S-fold curtains a while ago for the house, and everything arrived quickly and nicely packed. The instructions were easy to follow, the curtains hang really nicely, and they actually help reduce the heat coming into the house on hot summer days. Love the quality and the soft look of the sheers. Highly recommend!

12 de novembro de 2025
Opinião espontânea
logótipo da Blinds Online

Resposta da Blinds Online

Good Afternoon Organic,

How gorgeous are our S-Fold curtains—such a fantastic choice! It’s wonderful to hear that you’ve enjoyed shopping with us.

We look forward to assisting you with a future order sometime soon.

Have a wonderful day!

Kind regards,
Mitchell

Classificada 5 em 5 estrelas

Great quality & renter friendly!

Ordered Motorised Romans and 4 sets of curtains (2 sheers & 2 with thermal lining) and they arrived quickly and are great quality. The Romans are No Drill so they click into place really easily (you just have to make sure you measure in 3 spots like they recommend in order to get the most accurate measurement).

I've had them for 6 months now, and I'm soooo happy with how they've transformed my space! I picked colourful fabrics that just bring so much joy

26 de junho de 2025
Opinião espontânea
logótipo da Blinds Online

Resposta da Blinds Online

Good afternoon Shay,

Thank you so much for your wonderful review! We're thrilled to hear you're happy with your Click2Fit motorised Roman blinds.

It’s fantastic to know that after six months you’re still loving how they’ve transformed your space. Colourful fabrics can bring so much life and personality to a room, and we’re delighted they’ve done just that for you.

If you ever need anything else or have any questions down the line, we’re always here to help.

Have a wonderful day.

Warm regards,
Mitchell

Classificada 1 em 5 estrelas

Extremely disappointed with my Tuiss…

Extremely disappointed with my Tuiss experience. I purchased blinds, curtains, and 4 lots of Express Kit Shutters, and the first shutter we attempted to install was completely unusable due to a manufacturing fault. The frame and brackets were cut out of alignment, the panels hit the brackets at the top and bottom, and the T-post wasn’t plumb. No amount of adjustment could fix it — it simply wasn’t made correctly.

We reported the issue with detailed photos and it took 6 business days to get a reply. The response ignored the evidence and offered generic troubleshooting that didn’t apply to the fault at all.

To make things worse, my curtains were meant to arrive on the 3rd and still haven’t been delivered.

For the money paid, the quality and service have been extremely disappointing. Buyers should be aware that support is slow and product issues are not acknowledged quickly.

5 de dezembro de 2025
Opinião espontânea
logótipo da Blinds Online

Resposta da Blinds Online

Good afternoon Elli,

Thank you for sharing your feedback regarding your recent purchase with Tuiss. I’m very sorry to hear about the issues you’ve experienced, and I want to assure you that we are committed to resolving this for you.

As per your request, we have reached out to you directly via email to discuss the matter further and are ready to work with you towards a suitable resolution.

We look forward to hearing from you soon so we can ensure this is resolved.

Warm regards, Mitchell

Classificada 1 em 5 estrelas

If I could give this company 0 stars I…

If I could give this company 0 stars I would!
After 3 weeks of having an electric blind installed, a horrific screeching noise began each time the blind was opened and closed.
Apparently a replacement was sent out the following month but after following up that I never received it, the company advised that it was lost in transit and another replacement was being sent out.
3 months later and the screeching is still infuriating. The company refunded the cost but once again the 3rd replacement blind was not received.
Going in to the 4th month and waiting on another replacement (fourth time). Would not recommend this company.

3 de dezembro de 2025
Opinião espontânea
logótipo da Blinds Online

Resposta da Blinds Online

Good Afternoon Rebecca,

Thank you for your feedback on your most recent order with Tuiss!

I would love to have this sorted for you right away, can you please email me directly with your order number to mitchellf@blindsonline.com.au

Looking forward to hearing from you soon! Have a safe and wonderful day.

Warm regards,

Mitchell

Classificada 1 em 5 estrelas

Bad Quality

Quality - horrible
Had these roller blinds for 3 years and they are literally falling apart. Just me and hubby in house so no kids - ripping them out tomorrow !

21 de novembro de 2025
Opinião espontânea
logótipo da Blinds Online

Resposta da Blinds Online

Good afternoon Maree,

Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience.

Our products are sourced and manufactured using high-quality fabrics, so this feedback is certainly unusual and disappointing to hear. We would very much like the opportunity to investigate this further and resolve the issue for you.

Could you please email me directly at mitchellf@blindsonline.com.au
with your order number and a few images outlining the issues? I will review this promptly and be in contact with you right away.

Kind regards,
Mitchell

Classificada 5 em 5 estrelas

Received my blind yesterday

Received my blind yesterday, first time l have bought a blind online. Very happy with the ordering process, the communication when l thought it was taking awhile and fits perfectly. Would definitely purchase again.

15 de outubro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

So disappointing, no longer reliable!

I have ordered from this company for the last 12-15 years (approx 20-30 orders) and they have been absolutely fabulous: both quality and customer service.
Until the last order in July 2025, which has been an absolute disaster! It appears that there has been a change of ownership about a year ago...
The quality of fabric and workmanship is not the same as before, and both my daughter and I have had to reorder curtains because of problems with the order (both new on new builds and full house orders). I wish I could attach photos of a curtain with uneven lengths, numbers of hooks on tracks not corresponding with number of clips on curtains, no instructions for electric controllers, creases in folds due to careless folding after production, and so the list goes on. This is extremely disappointing as I have been a loyal customer and have repeatedly recommended this company.
I have now completely lost confidence and will not be using this company again!

2 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Dont fall for Twist2Fit and SureSize guarantee

For installing into recess, renters etc may be tempted by the "renter friendly" blind installation. Dont fall for Twist2Fit and SureSize guarantee. There seems to be very little margin for error on both sides (the customer measuring and the retailer measuring). This is because the curtain itself doesn't have much leeway, and unless you want the whole heavy curtain to fall down when you touch it, you'll end just throwing it and $800 in the trash like I have.

1 de julho de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Poor quality, sent wrong size

We ordered the Sofia Express. They shipped it to us in the wrong size. It took us ages to work out what the issue was, it was 3meters long instead of 1.8meters we ordered. After quite a bit of back and forth with customer service they said because it's express, to keep the process fast, rather than have us wait, they just ship us what they have available. I would much rather be notified they don't have the product I ordered and have the opportunity to cancel or at least not waste out time trying to figure out why it wasn't installing correctly.

It was broken, we assume it didn't arrive broken and this just happened as soon as we went to unroll it because it was 3 meters long and way too heavy.
In their defense, the response was fast from customer service but they didn't refund us the cost of them choosing to intentionally ship us the wrong product us - and we have to dispose of the item. I was disappointed by this but glad we got a refund for the cost of the blind.

Waste of time and energy. It's not worth the hassle or the expense, especially when in the end, you still don't have a blind.

Blinds online - please improve the experience and don't ship customers items they didn't order without reaching out to them. If I order a t-shirt express online, they don't just send me two sizes up because they don't have the size I ordered.

13 de maio de 2025
Opinião espontânea

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