I had looked everywhere for the Milkshake lifestyling amazing anti humidity protective styling spray and finally found it at you company! I had ordered shampoo and conditioner for my granddaughter fr... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I had looked everywhere for the Milkshake lifestyling amazing anti humidity protective styling spray and finally found it at you company! I had ordered shampoo and conditioner for my granddaughter fr... Ver mais
A empresa respondeu
One of the items order was refunded.. I would have preferred to have it shipped once it came back in stock rather than refunded or at the very least given the option rather than making a whole other o... Ver mais
A empresa respondeu
Promised same day or next day deliver and was close to 2 weeks before I received . Emailed a few times with no response bc there is no phone number to call! Finally got a response email saying it wou... Ver mais
A empresa respondeu
Shopping and payment was easy, the only issue I had was contacting customer service at times other times they were fast and responded to my questions and concerns. The delivery took longer than what i... Ver mais
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BlendBox (blndbox.ca) is a Canadian online beauty retailer specializing in professional haircare. We offer a curated selection of premium salon brands trusted by stylists and beauty lovers across Canada. All products sold on BlendBox are 100% authentic and sourced exclusively from authorized Canadian distributors or directly from the brands, so you can shop with confidence. Our collection includes sought-after brands such as Olaplex, K18, Kevin Murphy, Color Wow, AG Care, amika, Verb, R+Co, and more—making it easy to find professional haircare you can rely on. BlendBox is a woman owned Canadian small business based in the Greater Toronto Area, independently owned and operated with a strong focus on quality, trust, and customer care.
Toronto, Canadá
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 81% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick delivery , well packed too.
Shop didin’t received the status but my email did.
Otherwise great service at All!

Resposta da Blndbox
Thank you for your fast reply! I haven’t checked the mail I’m sorry but the tracking on the app said it was still in transit so I thought that was strange. I will take back my review.

Resposta da Blndbox
My experience was excellent, the process to filter and find exactly the brand so easy & fas, to place the order is easy process, my order delivered within very short period.
I give it a 5 stars as well for the lowest prices

Resposta da Blndbox
Unfortunately, there were no samples in the box when I received the order.

Resposta da Blndbox
Got my order next day from when it was ordered. Good promotion and well packaged.

Resposta da Blndbox
I am very impressed by the quickness of the delivery service and how smooth the process from ordering to actually getting the product was ! Thank you !

Resposta da Blndbox
I ordered a 1 litre bottle of shampoo for $80.00 and the wrong shampoo was shipped. I attempted to contact Customer Service 3 times yet there was no response. I now have to dispose of this shampoo or give it away and I will purchase the correct shampoo from another retailer. I will never order from BLNDbox again and advise others to order from other more reputable websites that have proper customer service.

Resposta da Blndbox
Company did not fill entire order but kept money. They did not tespond to any emails and do not have a customer service phone number over 5 weeks. I had to go through credit card for reimbursement. I will not order through them agaon

Resposta da Blndbox
Received exactly what I ordered. Arrived quickly. Love the product

Resposta da Blndbox
Unresponsive customer service. I received the wrong product in my order. When you order a $350 hair styler, you want the right one! I promptly reached out to the company multiple (many) times, via every form of contact provided on their website. My order was not only never resolved or refunded, I did not receive a response on any attempt to contact customer service. Stuck with an expensive item I never wanted! Thanks BlndBox!
Ordered June 29. #67866
It has not even shipped yet. I have heard nothing. Chat also unresponsive.
C’était la première fois que je commandais et il y avait un produit qui coulait par le dessous j’ai écrit mais aucune réponse! Par chance le produit n’était pas complètement vider je voulais seulement les aviser pour la prochaine fois!
You sent wrong product. I ordered shampoo and received conditioner. I have sent email with no response.
This company is a complete joke.
I sent an email with the order number through the website and through my personal email asking about the order that I’m supposed to have already in my hands and no response at all from BlenBox. I should have read reviews prior to purchasing, to realize that it’s not a reliable business. If as a company you cannot handle criticism and have a poor customer service when responding to reviews you should not be in business. There is no excuse! Want my money back if no product is going to arrive.
I wouldn’t recommend anybody to purchase from BlenBox if this is the experience in general. As a professional I needed a blow dryer that I ordered from BlenBox, because the claims of quick delivery/shipping sounded convenient for a quick fix for my emergency. Little that I knew I’ll be having to wait for nothing to arrive! The sad part is that I was trying to support a Canadian business.
Shipping was on time but one of the items came damaged and the product was all over the box. Immediately, I sent an email as instructed.
67119 was my order number.
The shipment came late afternoon on June 6, my email was sent early evening on June 6. I was expecting a response on Monday, June 8. Having received no response on Monday I looked for a customer service number. There is no published customer service number so I sent a message through the website without a response.
UPDATE. Use the online chat. Within a few minutes I received an email that a replacement was being shipped to my address.
I have paid you $179.00 for order 66689. It was damaged by the carrier and I’m still waiting for a response from my emails, a chat system that no one is ever on. If you can’t supply the product return my money to me!!!!!

Resposta da Blndbox
Product is high quality and ships quickly! I have pin straight hair and nothing I’ve tried has ever helped me hold a curl, but this did! It didn’t leave my hair feeling hard or sticky either.
I have been ordering from Blndbox for several years now without any issues. My last recent order was missing an item. I put in a request to send me the missing item but never heard back. I was charged for the item and I’m still waiting on a response. They indicate all inquiries will be addressed within 24hrs but it’s been over a week. Hopefully this gets through to the CS team.
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