Approachable, helping to find the flight I want and give complete information. I always book my flight in this company, I have good choices and explained every details. Keep up the good work to help u... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Approachable, helping to find the flight I want and give complete information. I always book my flight in this company, I have good choices and explained every details. Keep up the good work to help u... Ver mais
A empresa respondeu
I recently worked with Roy from BLV to plan and book an upcoming trip, and I could not be more impressed with his professionalism. He took the time to truly understand my specific needs and tailored... Ver mais
A empresa respondeu
Shout out to Blue Lutus Vacations Aaron. Best last-minute planning trip for Japan and South Korea. I can not thank you enough. Now we know there are honest travelling agencies in the fold. Within a da... Ver mais
A empresa respondeu
I made my very first booking and trip to Iceland, with Blue Lotus Vacations. I was extremely nervous to go through an online booking with a company I’ve never used before but I had fantastic help fro... Ver mais
A empresa respondeu
Founded on the base of eccentric travelers. Discover insider guides to airlines and hotels around the world and book memorable experiences and handpicked hotels in the coolest neighborhoods. Explore, make a plan and book at blue lotus vacations.
The village centre 102 - 110 Unit 12, SL1 1HL, Slough , Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My experience is great, the staff is friendly and approachable. They update every single details. This second time to book my ticket to them.

Resposta da Bluelotusvacations
First of all analyn is approachable friendly i always book my holiday in this company for 5 yrs

Resposta da Bluelotusvacations
I have travelled the world & this is the worst company I've dealt with. Myself & 5 friends booked a long haul trip in October 2025 due to depart in early April 2026. Due to the crisis in the Middle East out trip did not proceed. Regarding refunds there has been a MAJOR lack of communication from BLV since April in particular. They have made many FALSE promises to us regarding the timeframe of receiving refunds & the amounts. They have been 'drip feeding' us with partial refunds in varying amounts since June. I personally received 3 amounts in June, 1 in July & 2 in August. Still awaiting remaining monies. In the initial payment we should have received the full cost of our flights (1 paid for Business Class) as BLV would have received a full refund for flights from the Airline but this did not happen. My friend who paid for BC still owed in excess of £3k. We will NEVER use the agency again.

Resposta da Bluelotusvacations
My husband have been looking for a safari for a couple of years and we’re fortunate to one accross Hannah from Blue Lotus vacations. She has been first class. Adapting to booking to suit us. It’s been first class service and very helpful, compared with other holidays we have looked at happy with the price ! Thank you

Resposta da Bluelotusvacations
Dealt with Akeshi in booking our all inclusive trip to majorca. Very last minute. But the communication from start to finish was right on point. The deal provided was alot cheaper than I could find on my own
Highly recommend..

Resposta da Bluelotusvacations
We have used Hannah twice now to book holidays. She is always friendly and helpful. I would recommend as I would be happy to use her again.

Resposta da Bluelotusvacations
The agent was helpful there a little delay from the airline but so far it’s ok.

Resposta da Bluelotusvacations
Sophie was so lovely and helpful in arranging my Iceland holiday. She made everything feel easy and stress-free, always taking the time to answer my questions and make sure everything was just right. She really went the extra mile, and I felt completely looked after. I wouldn’t hesitate to recommend Sophie — thank you so much! ⭐⭐⭐⭐⭐

Resposta da Bluelotusvacations
Oneli made my booking experience very chilled and answered all questions

Resposta da Bluelotusvacations
⭐⭐⭐⭐⭐ 5-Star Review for Blue Lutos Vacation Ltd
With Blue Lutos Vacation Ltd, you really can feel at home when booking your holiday. From the great prices to the excellent customer service, their staff are incredibly accommodating, patient, friendly, and helpful.
What I appreciate most is how humble and kind the staff are when answering questions and handling queries. They make you feel comfortable and valued throughout the whole booking process.
A special thank you to Ms. Irah Velasco for being so patient, kind, and helpful with me. Your excellent service is truly appreciated! ❤️
5 stars from me! ⭐⭐⭐⭐⭐ Thank you, Blue Lutos Vacation Ltd!
Lots of love ❤️
Eleanor

Resposta da Bluelotusvacations
Zac listened to what my sister and o wanted from out Vietnam & Cambodia trip and put a great itinerary together with great experiences, fab accommodation all at a very reasonable price. He also managed the multiple changes and enquiries with patience

Resposta da Bluelotusvacations
I recently booked my upcoming St. Moritz & Alps Day Trip with the Bernina Red Train through Blue Lotus Vacations, and I want to highlight the exceptional support I received from Mr. Alex Hales.
From the very beginning, Alex made the entire booking process effortless. He explained every part of the itinerary in clear, detailed steps — from travel arrangements and scenic highlights to what I can expect on the Bernina Red Train journey. His knowledge, patience, and willingness to answer every question gave me complete confidence that this upcoming trip will be a dream experience.
Alex’s professionalism truly stands out. He didn’t just help me book a holiday; he ensured I understood everything thoroughly and felt excited about what’s ahead. His friendly approach and attention to detail make him an outstanding representative of Blue Lotus Vacations.
I am highly recommending Mr. Alex Hales and Blue Lotus Vacations to anyone planning a holiday. Their service is reliable, personalized, and genuinely customer‑focused.
Looking forward to this unforgettable journey.

Resposta da Bluelotusvacations
I've been years and years in Blue Lotus and they never failed me. In my travel day they remind me to not to forget it and so on.Special mention to Irah and Lucy they are very accommodating
Summary i am beyond happy with Blue Lotus
Thank you guys ❤️

Resposta da Bluelotusvacations
Irah Velasco is very approachable and calm when speaking to me. She has time to listen on your worries and questions. She is very helpful and not getting tired of listening.

Resposta da Bluelotusvacations
5/5 Stars - Exceptional Service from Zac Muller!I recently booked a trip through Blue Lotus Travel, and I cannot recommend Zac Muller highly enough. From our very first conversation, Zac listened closely to exactly what I was looking for and put together a flawless itinerary that exceeded all expectations.

Resposta da Bluelotusvacations
Agent Analyn Parinas is very good , in finding the dates and time I need for my holiday, Blue Lotus excellent

Resposta da Bluelotusvacations
I was looking at booking a holiday for myself and my 1 year old, this is something I’ve never done before and I had no idea where to start. So I sent a query through BLV and a couple of days later was contacted by Dina who was an absolute star from start to finish. She provided a number of suggestions and answered all of my questions ( I had a lot as I wasn’t sure how it works going to Disney - I’ve never been before). Unfortunately due to work I was very busy so was slow to respond but Dina was very patient with me and was always quick to respond when I was eventually able to. We managed to organise the entire holiday to flights, transfers, hotel and Disney tickets all in one bundle which has made my life sooo much easier. Thankyou for all your help and I look forward to our holiday :)

Resposta da Bluelotusvacations
So far I have experienced a seamless booking with Aiden who was extremely helpful, polite and supportive whilst trying to get the best option for a family holiday to Disneyland Paris. Aiden was extremely patient and offered lots of options to accommodate our needs. I hope that we experience the same level of service and support throughout. I will endeavour to come back and write a post review.

Resposta da Bluelotusvacations
Zac has made the booking process easy & enjoyable and has been responsive in answering all our questions in a quick efficient manner. Can’t wait to do my dream trip to Japan now everything is in place!

Resposta da Bluelotusvacations
Just booked a 3 night trip to Iceland as a surprise for my partners birthday. Akeshi went above and beyond to get exactly what I wanted. Nothing was too much trouble. Looking forward to the trip next year and will add another review then.

Resposta da Bluelotusvacations
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.