Breath of fresh air dealing with this company. It was easy to place my order, they delivered as promised on time. Each member of staff I dealt with was most helpful, efficient and friendly. I would no... Ver mais
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Leia as opiniões dos outros
As a non business user of materials many suppliers are not set up to deal with you but BM have a website that allows me to order steel at a time that suits me and in smaller quantities. They are accom... Ver mais
A good price for the steel beams and they were carefully delivered, although £300 including vat seems a bit steep for the option of the steel being removed from the lorry using a hiab
Ordered materials 2 days before pick up . Arrived at the depot went to reception.The staff at the reception were very efficient and dealt with my order right away.Left reception and into the steel yar... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are BM Steel Barclay & Mathieson is a long established steel stockholder with depots across the UK. We have a feel for steel We stock it, we process it, we deliver it We pride ourselves on our product knowledge and our customer service.
Informações de contacto
Shieldhall Works, Hardgate Road, G51 4TB, Glasgow, Reino Unido
- 01795 905666
- websales@bmsteel.co.uk
- bmsteel.co.uk
4,5
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 81% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thank you to driver Lee.
The driver Lee was most professional, helpful and friendly.
The order was quickly delivered and no items were missing (unlike my previous delivery).
ETA from the office was inaccurate, however the driver rang me with a precise time for the delivery.
11 de julho de 2026
Little disappointing
Overall a good service, they offer a certificate of compliance with the steel lintel which didn’t appear. Emailed and requested they send one, no answer, no certificate. Disappointing, otherwise good lintel that arrived on time.
9 de julho de 2026
Resposta da BM Steel
Thank you for your review and for your positive comments about the product and delivery.
We're sorry to hear that you did not receive the certificate of compliance and that your email enquiry went unanswered. This is certainly not the level of service we aim to provide.
A member of our Customer Service team will be in touch with you shortly to obtain your order details and ensure the certificate is provided as quickly as possible.
Thank you for bringing this to our attention, and we appreciate the opportunity to put this right.
Ordered materials 2 days before pick up…
Ordered materials 2 days before pick up . Arrived at the depot went to reception.The staff at the reception were very efficient and dealt with my order right away.Left reception and into the steel yard pick up point and my order was loaded onto my van .This took less than 15mins.In and out the stock holders in no time ,very efficient.Will definitely use them again
9 de julho de 2026
As a first time customer I found the…
As a first time customer I found the staff very friendly and helpful. Online ordering was simple, with collection the following day. (Some help from Scott Thomson made things really easy).
8 de julho de 2026
Quick service at a competitive price
25 de junho de 2026
No delivery date notification !!
Ordered my steel beam which was easy and was notified that I would receive a confirmation date about delivery. As it was a fairly large beam I was going to need a couple of able bodied people to unload and put it out of the way until older could get round to fit it.
I was never contacted until I received a mobile call to inform me that the delivery guy was outside my house.
I wasn’t in but luckily only a couple of minutes away.
Now I’m not an invalid but I’m nearly 70 years old and have had 2 spinal operations one of which was only done 6months ago. But by the time I got home I couldn’t do anything else other than help your delivery guy unload it onto my driveway.
So my point is where was my pre delivery notification ? ?
Delivery guy was great but obviously not fair on him either.
18 de junho de 2026
Resposta da BM Steel
Thank you for taking the time to leave your feedback — we’re really sorry to hear about your experience. We completely understand how frustrating it is not to receive a delivery date notification, and this certainly isn’t the level of communication we aim to provide.
Thanks again for bringing this to our attention — your feedback is genuinely valuable and helps us improve.
Great communication and very helpful on…
Great communication and very helpful on collection
14 de junho de 2026
Used Morecambe branch very helpful and…
Used Morecambe branch very helpful and friendly polite staff
13 de junho de 2026
Easy, quick and reliable
The website is easy to navigate and the delivery was very prompt
12 de junho de 2026
great communication
7 de junho de 2026
Its a yes from me.
Top quality product, easy ordering, delivered when it said.
Helpful & professional delivery driver.
Will use again and recommend.
4 de junho de 2026
Excellent ,
Excellent . Great value and service . Friendly and very helpful when placing the order and kept me fully informed of the time of delivery to facilitate accepting it on site . 10/10 Would definitely use them again Highly Recommended
29 de maio de 2026
Office staff are very helpful as are…
Office staff are very helpful as are the guys in the workshop was kept informed of my order.
13 de maio de 2026
I have still not received my items
21 de maio de 2026
Resposta da BM Steel
We’re very sorry to hear that this has happened.
According to the tracking information, the carrier has attempted delivery on three separate occasions, and the goods are currently being held awaiting collection. We suspect that a calling card may not have been left on those attempts, which is understandably frustrating.
Our customer service team will be in touch with you shortly to help resolve this and ensure you receive your items as soon as possible.
Thank you for your patience, and again, we apologise for the inconvenience caused.
Came on time also found cheaper to buy…
Came on time also found cheaper to buy than other companies
15 de maio de 2026
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