Bookswares Opiniões 

227
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bought 3 personalised mugs which were exactly as advertised. Love them. Was also very happy with the service as was kept updated regularly as to where my parcel was and told exactly when would be deli... Ver mais

Classificada 1 em 5 estrelas

I ordered a Sun catcher for my sister's birthday expecting it to be similar to their photo online. I mistakenly expected a product commensurate with the $40+ price tag. I was shocked to receive the fl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Suncatcher came surprisingly quickly . My granddaughter loves it. I will definitely order from you again. .y granddaughter took your information so she could order gifts for friends. Thank you.... Ver mais

Classificada 1 em 5 estrelas

It wasn’t what I was expecting by any means, however that was my fault. I was thinking that it would be larger, I was thinking it would be stained glass, but after receiving it and being disappointed,... Ver mais

A empresa respondeu


Informações de contacto

  • 1942 Broadway #314cBoulder, CO 80302, USA, Estados Unidos da América

  • bookswares.com

3,5

Aceitável

TrustScore: 3.5 em 5

227 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(227)

197 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Sun Catchers

I found some Sun-catcher products that I was interested in for my wife, ordered them and was delivered products as described online and with fast shipping....

7 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Crooked company

On June 19, I ordered a plaque as a gift for Christmas. What eventually came was a cheap WIG & 2 wig caps! I did NOT order this junk. It was sent in a phoney mailing label, as my post office has said. I have been going round & round with you to get my money back. I get an email every night at 9:45. What's that all about? I want my money back & believe me, I won't let up until I have it! You are a bunch of scammers! I want my account credited back NOW!

19 de junho de 2026
Opinião espontânea
logótipo da Bookswares

Resposta da Bookswares

Hi Gail,

Thank you for taking the time to share your feedback. We're truly sorry to hear that you received an incorrect item instead of the plaque you ordered and sincerely apologize for the frustration and inconvenience this has caused.

We'd like the opportunity to investigate your case and assist you further. Could you please submit a support ticket using the link below and include your order number, photos of the item you received and its packaging, along with the link to your Trustpilot review?

Submit a ticket: https://portal.upmerce.co/bw/submit

Once we receive your ticket, our support team will carefully investigate your case and work to provide the best available solution as soon as possible.

Thank you for your patience, and we appreciate the opportunity to assist you.

Classificada 5 em 5 estrelas

Beautiful sun catcher

The item I ordered (a sun catcher) was exactly as I expected. Good communication as my package traveled to me. My order was on time and packaged well. Highly recommend.

27 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I paid a fortune for what I thought…

I paid a fortune for what I thought would be a lovely gift for a 96 year old seamstress. Instead I got a CHEAP looking piece that looked like something that could be bought at a dollar store. It is a JOKE!!! It is a RIPOFF!!! DO NOT PURCHASE, you are better off to throw your money away! AND, I don’t know right now the date that I ordered it because I can’t leave this review to look it up, It was mid July, 2026.

14 de julho de 2026
Opinião espontânea
logótipo da Bookswares

Resposta da Bookswares

Hi Margo,

Thank you for taking the time to share your feedback. We're truly sorry to hear that the item did not meet your expectations and sincerely apologize for the disappointment this has caused, especially since it was intended as a gift for a 96-year-old seamstress.

We'd like the opportunity to review your concerns and assist you further. Could you please submit a support ticket using the link below and include your order number (if available) or any information that can help us locate your order, along with the link to your Trustpilot review?

Submit a ticket: https://portal.upmerce.co/bw/submit

Once we receive your ticket, our support team will carefully investigate your case and work to provide the best available solution as soon as possible.

Thank you for your patience, and we appreciate the opportunity to assist you.

Classificada 1 em 5 estrelas

IF there was an option for 0 stars I…

IF there was an option for 0 stars I would give it to them. Item was not delivered by post office, I was able to get the post office to actually email the company that the item was delivered to the wrong address and I never got it. Customer service is non existent except to email with excuses and delays.DO NOT ORDER FROM THIS COMPANY.

26 de abril de 2026
Opinião espontânea
logótipo da Bookswares

Resposta da Bookswares

Hi Anne,

Thank you for taking the time to share your feedback. We're truly sorry to hear that your order was not delivered to the correct address and sincerely apologize for the frustration and inconvenience this has caused.

We'd like the opportunity to review your case and assist you further. Could you please submit a support ticket using the link below and include your order number, the email from USPS confirming the misdelivery, and the link to your Trustpilot review?

Submit a ticket: https://portal.upmerce.co/bw/submit

Once we receive your ticket, our support team will carefully investigate your case and work to provide the best available solution as soon as possible.

Thank you for your patience, and we appreciate the opportunity to assist you.

Classificada 1 em 5 estrelas

Item received was NOT same as photo…

Item received was NOT same as photo shown in website, ungodly long time to get a refund..follow you’re gut

Issue has been resolved, still upset, you asked for a review

24 de julho de 2026
Opinião espontânea
logótipo da Bookswares

Resposta da Bookswares

Hi Sandra,

Thank you for taking the time to share your feedback. We're truly sorry to hear that the item you received did not match the product shown on our website and that you experienced a long delay while trying to obtain a refund.

We'd like the opportunity to review your case and assist you further. Could you please submit a support ticket using the link below and include your order number along with the link to your Trustpilot review?

Submit a ticket: https://portal.upmerce.co/bw/submit

Once we receive your ticket, our support team will carefully investigate your concerns and get back to you as soon as possible with the best available solution.

Thank you for your patience, and we appreciate the opportunity to assist you.

Classificada 5 em 5 estrelas

Great gift ideas

I have a dear friend that quilts. I saw your ad on the internet and instantly thought of her. It arrived in a short time. She loved it! Placing my order was easy and painless. Thank you!

9 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Professional courtesy

My order arrived with a flaw, and I had to ask for a refund, but y’all handled everything so quickly professionally and nice that made the experience simple. I will still continue to order from y’all because I’ve always been pleased.

30 de junho de 2026
Opinião espontânea

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