Bookwhen - Online Booking System Opiniões 

We have recently started using Bookwhen to sell tickets for workshops at our small Craft Centre. An initial mistake in setting up tickets for our very first event, a 6-week workshop, which we hadn't yet picked up on, was flagged up by the support team within a day! Ollie was then on hand, almost by return of message, to guide us through the solution.
Together with a very helpful Help Section (compliments!) the customer service is 5 Star PLUS.
Our workshop users are by nature even less tech minded than us and seem to find Bookwhen easy to use.
The different packages on offer were what persuaded my finance expert :-)

We have been using bookwhen as a competition booking platform for our National clay target shooting association for over 2 years, and have completed thousands of bookings. The system is flexible and robust, and users adapt quickly. However the standout feature of bookwhen is their support. We sometimes want to do fairly complex events and bookwhen are unique in that you can quickly get to talk to a real and knowledgeable support staff member. I cannot recommend bookwhen highly enough.

I have used Bookwhen since my Yoga Studio opened 3 years ago. The customer service is excellent, there seems to be always someone to talk to, and they make sure you totally understand how the system works. Feel totally supported by them. The communications are always incredibly polite, and I feel very valued.

I have been using Bookwhen for over a year now for my baby and toddler music class bookings alongside party bookings and I’ve found it to be brilliant. I love the ability to capture key information from the customer upon booking (photo consent and acceptance of other policies) alongside being able to take the register on my mobile so I’m clear on who is and isn’t present, this is a great feature and one I use for every class. As an end user I like the simplicity to duplicate terms as this saves a lot of time and effort each time I need to release new bookings.
I’ve had demos from other companies who have tried to share how their systems can better support me but honestly with the stripe connection and reasonable fees I haven’t found anything to tempt me away. The customer service also is excellent- any query and they have been incredibly fast in response.

I have been using bookwhen for my art classes for over a year. They are a great service. Always come back very quickly to resolve problems. I am a very small business but it makes things so easy to have everything in one place.

We required a simple and good value solution to booking courses online. We had run trials on a number of other products when we came across bookwhen. Bookwhen has simplified our course admin and payment process. The initial setup and course bookings are straight forward compared to the other products we looked at

The system took me a while to get used to and set up and I’m still learning all of the time about all of the different features. I run a small swim school and have been looking for an online booking system for a very long time . My friend recommended me to bookwhen as he is in the same bussiness as me . I would definitely recommend bookwhen to others . One of the great things about this system is that there are advisors at hand most of the time to answer any questions and they always get back to you . I’m not 100% clued up yet but I know that the more I use the system the easier it will be .

Took me a while to navigate for my needs as a small gym business, the tech support team are brilliant and made the process a-lot smoother.

My clients love the utility and ease of the platform. Big 👍🏻 from me. 🏋🏼‍♂️

we use bookwhen to help manage our bookings and payments. it has reduced the amin work from a weeks worth of work to a hour or two. it really helped when it came to student grouping and booking interests. we can see how popular a activity is and quickly open or close that activity to reduce costs.

We have been using Bookwhen since May 2019. We migrated from Mindbody which was costing us (a small low profit sewing school) £216 a month, eeek! Bookwhen is around £23 a month so this has made a massive difference to us.

We find Bookwhen much simpler to use than MB. It's a joy to add new dates and times to a course or workshop. The booking confirmation work well, and reminders to students.
You can even sell prerecorded workshops (secret url on YouTube or vimeo) that are integrated on the booking confirmation so can only be viewed once purchased.

We sell pdf patterns too, the pdf doc and any other info pdfs can be uploaded to the booking confirmation.

The Class Passes are the mainstay of our business. We love the flexibility of running classes most days and students buying passes in advance they can use up as they go. We had this with MINDBODY as well, so were really pleased to discover Bookwhen did them too.

Bookwhen help desk is GREAT. They reply really quickly, are endlessly friendly and helpful.

I would say with any booking system, do some user testing with your students, to see how you can customise it. We have some non techy students who don't know how to navigate it, but by inviting them in to watch what they do we have tweaked things in Bookwhen and our website to improve the process.

Reporting and purchasing history is quite basic, but there are workarounds. We use Stripe for the sales so we take our monthly sales reports from their Balance Change report which shows all income and any refunds (we don't take our sales reports from Bookwhen).

We do pull off a useful report before sending each email marketing from Bookwhen, which is everyone who purchased recently who opted in to email marketing. And we download reports from BW Re which discount codes were used. Good for seeing how successful a Black Friday sale was!

If you're thinking of selling event, class, course or workshop tickets through Bookwhen, go for it. Use the help desk and keep testing it with customers. Really good budget booking system

If you want to see what ours looks like, Google Sew In Brighton Sewing School, then look at the calendar to see everything in one schedule, or visit Sewing and Craft Classes and pick a workshop and you'll see the schedule for that workshop embedded in the actual course page

Our charity uses Bookwhen to help organise a local youth club on our site. It is very easy to use, straightforward to administer, and enables the team to know who is coming on a club night. We do not need the system for anything more, and we are very happy with how it works.

I recently started a Paint Party business, teaching paint nights in the bars, restaurants and parties. I was started trying to just take e-transfers and keep track of party participants on a notepad. Then I saw my local Yoga place booking people on BOOKWHEN. So I started to research and decided to try it.
Bookwhen has made my business so professional, efficient and the biggest thing, EASY !
I am not very computer techy and the use of the site is extremely user friendly. I love the layouts, and options I can add to each Paint party.
I look forward to so many Paint Parties and a huge part of the thanks goes to Bookwhen for helping me get started in my retirement business.

We have been using Bookwhen for over two years and find it invaluable for control of our bookings and payments and it’s integration with zoom. Always personal helpful service with my queries. Excellent. Thank you Bookwhen team. 😄

I was really nervous about switching to online booking but Bookwhen have been absolutely incredible. The system is easy to use for both admin and clients. I’ve asked lots of questions (some probably daft) to customer service who have come back to me quickly and clearly which is what has made me so confident in the company. They always follow up to check my experience has been good in a friendly way - I always feel like I’m talking to a person rather than a bot. Thank you to all the team at Bookwhen!

really happy with the booking system and i have tried a few. I have had to call on customer service several times and the response have been quick and helpful and problems resolved quickly and they have helped me with any queries. really good booking system and supportive customer service.

Bookwhen has been perfect for my small business. They helped me personally learn how to use the site and the online chat with their staff is amazing! I use the help articles and have never had an issue with the site at all!

I've used Bookwhen for my own business and my clients' booking systems. It is great for SMEs as it's very affordable yet feature rich and scalable. Customizations are simple to manage even without IT background and Bookwhen is also mobile friendly. The help and support is also great - very quick to reply and super friendly!

We use Bookwhen pay for and distribute links to our weekly bridge sessions. Our members have found it easy to use. It offers extra facilities such as refund vouchers for players that have to miss bookings. It was easy to set up and I have had quick and helpful responses to questions.

I run Sheffield Yoga School. Bookwhen has worked very well for me. I have had very good support when I was getting used to the system and whenever I have had questions subsequently they have been answered straight away. It's a simple & versatile system at a very reasonable price. All good and I would recommend this company.