Bookwhen - Online Booking System Opiniões 

535
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our small charity started using Bookwhen about 6 months ago to manage our events programme. It has proved simple to administer, the support is great and, most importantly, we have had hardly any bad... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I got in touch via the chat button as I had trouble getting my payment to go through to change my plan. The chat bot recognised it needed a person to help and I was redirected to Dani within a few min... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Highly recommend this booking platform. As a fitness trainer running my own business, these event pages are professional and easy to use on the back end. Customers also love it and find the pages easy... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Bookwhen for my business (an out of school kids club) and more recently for my day job (random events and monthly events). It's easy to use, looks slick and professional. Automatically c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de organização de eventos
  2. também em
  3. Empresa de software

Escrito pela empresa

We're passionate about helping businesses succeed - through great value booking software and a team focused on success, not just support. Over the years, we've transformed bookings for thousands of businesses, helped individuals follow their passions, and supported franchisors to scale internationally. We don't just provide "off-the-shelf" booking software. Just get in touch if you want to discuss this with us! You can get set up in 15 minutes - join us for a free two-week trial and reduce your admin time today 😊


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

535 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(535)

32 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Always excellent customer service

We've been working with Bookwhen for a number of years and would definitely recommend them. One of the main reasons we like working with Bookwhen is their customer service. They are responsive, happy to listen and will make innovations to fit in with the way we work.

12 de maio de 2023
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Resposta da Bookwhen - Online Booking System

Thanks so much for recommending us, David. The support team were thrilled to read your review 😊

Classificada 5 em 5 estrelas

Bookwhen has been brilliant for my…

Bookwhen has been brilliant for my business. It's saved me so much time with booking in customer appointments and I have been able to give people more choice around appointment times. And as a technophobe, it's surprisingly easy to use!

10 de maio de 2023
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Resposta da Bookwhen - Online Booking System

It's lovely to read we've helped your business and saved you time running it. Thank you for writing us a great review Libby 🤩

Classificada 5 em 5 estrelas

Loving the Bookwhen system

Loving the Bookwhen system. I find it reliable, robust and flexible. So fits my needs and if ever I have a query or problem, the help facility is my go to. If I am still stumped, the chat/online help team are quickly there to guide me, offering backup resources if necessary.
Really impressed.

1 de maio de 2023
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Resposta da Bookwhen - Online Booking System

Thank you so much for sharing your wonderful feedback Carolyn 🤩

Classificada 5 em 5 estrelas

Very user-friendly set up and good customer service

The site is really easy to use both as a customer and as an admin. I have used the customer service help chat facility more than once, and they always get back really quickly and make their instructions super clear. I'm not a great tech person but I have always understood what they said, and they always solved my issue. Would definitely recommend.

20 de abril de 2023
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Resposta da Bookwhen - Online Booking System

We're really happy to read our support team has been on hand with helpful, clear guidance. Thank you for your review 🤩

Classificada 5 em 5 estrelas

Saves me loads of time

For a small monthly fee, it’s saved me loads of time and more importantly, saved me loads of stress in chasing customers for payments. I can customise courses, info and payment options, add discount codes or block booking discounts for customers. I get payments for courses much easier and earlier now than I did before, I can simply send customers the link to the site on WhatsApp rather than the old fashioned email and bank transfer payment which needed endless chasing. Customer support with the online live chat is great. I’m sure there are many more advanced options which I haven’t even tapped into yet but I do look forward to continue using Bookwhen for all my future course payments and trying out more new features over time.
Most of all, thank you for making me run my business more efficiently and saving me crucial time, which I can now spend with my family.

11 de abril de 2023
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Resposta da Bookwhen - Online Booking System

Thank you Theo! The team at Bookwhen loved reading your review. As you can imagine, we all work hard to keep ensuring our customers have a great experience so reading a review likes yours makes it all worth while especially when we can help people spend more time with their family.

We do have some customers uncovering more useful features the more they use the platform so I'm sure you'll likely uncover something else soon! Do also keep an eye on our latest updates page as we release improvements and new features quite regularly 😄

https://intercom.help/bookwhen/en/articles/1269953-latest-product-updates

Classificada 5 em 5 estrelas

Always helpful chat line

Always helpful chat line. Very easy step by step instructions if we’ve had any problems which have always resolved any issues. Very good . Would recommend as a booking site for your business.

10 de abril de 2023
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Resposta da Bookwhen - Online Booking System

Thank you for your recommendation. We really appreciate you leaving us a review 😊

Classificada 5 em 5 estrelas

Setting up an account is very easy and quick to do!

Setting up an account is very easy and quick to do. There is lots of information to help you through the process and if you need further advice the responses on the chat line are very quick and helpful.

28 de março de 2023
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Resposta da Bookwhen - Online Booking System

Thanks so much for your review Julie 🥳

Classificada 5 em 5 estrelas

How to save time and money

Very easy to set up, always had help if needed. Went between different levels on the system when not busy, they suggested to save money. Could not have been a better use of my time and a little money. Saved a serious amount of time previously spent chasing payments, emails and booking. Now I just sit and watch the bookings come in.

31 de março de 2023
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Resposta da Bookwhen - Online Booking System

Hi Rhys, thank you for your review. We're really happy the support team were able to assist you and ensure you've saved some money. Every little helps! 😊

Classificada 5 em 5 estrelas

Stable, fast and easy to use with great support.

We evaluated a number of booking platforms before selecting Bookwhen. We were particularly looking for solid integration with platforms like Stripe and Paypal. The cutover to Bookwhen has been seamless and the support from Bookwhen for the few minor tweaks has been excellent.

20 de março de 2023
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Resposta da Bookwhen - Online Booking System

Good to hear you were able to transition everything over to Bookwhen with ease. We really appreciate you taking the time to write your review Shane 😊

Classificada 5 em 5 estrelas

Great booking system!

I’ve been using Bookwhen for my business for a while now. I’m very un technical & every time I have an issue, the staff are amazing, very helpful & respond quickly. Nothing is too much trouble for them. They have gone out of their way to accommodate my business needs. Highly recommend!

22 de março de 2023
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Resposta da Bookwhen - Online Booking System

Thanks so much for your 5 star review 🥳

Classificada 5 em 5 estrelas

I could not be happier with this…

I could not be happier with this booking site. From setting up to managing my events. Everything is clear and easy to use and if there is anything I don’t know I can find the answers in the help pages or contact the team for help. I’ve had such excellent support. This system takes the stress out of managing my yoga business along side my other full time job. I don’t know how I’d manage without it!

2 de março de 2023
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Resposta da Bookwhen - Online Booking System

We're really happy to read you're able to find answers to your queries in our extensive help centre. In case you can't find what you're looking in there, our team will always help you on live chat. Thank you for taking the time to write such a lovely review Amy 🌟

Classificada 5 em 5 estrelas

Bookwhen - efficient interactive gamechanger

Bookwhen has been a game changer for my small business. I had prompt help at every stage of setting it up - and that means LOTS! as I'm not tech savvy!! And since setting up it has saved time for me and my clients, in and out of the studio! Thanks Bookwhen team✨

1 de janeiro de 2023
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Resposta da Bookwhen - Online Booking System

So happy to read your review, Claire! We're always here to help even the most non-tech savvy of our customers 🤝

Classificada 5 em 5 estrelas

Book when is a great way to manage your…

Book when is a great way to manage your own bookings without having to contact head office and is the way forward for companies to step back from managing bookings and decrease the admin. Found it very useful for block bookings for an Acting class I attend every a week and can block for the whole term ahead.Easy and efficient to use

27 de fevereiro de 2023
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Resposta da Bookwhen - Online Booking System

We're all about decreasing that admin time and making it easier for our customers to offer amazing events and classes. Thanks so much for your review, Timothy ✨

Classificada 5 em 5 estrelas

Many useful functions.

I’ve been using bookwhen.com for many years now. It’s very feature rich and I’m discovering more as I need them. For instance, I had to transfer multiple bookings from a cancelled to a future event and sure enough I found a move function to do it simply. Sometimes navigating can take a bit of digging and there’s occasional quirkiness, but 99% of the time it’s brilliant!

15 de fevereiro de 2023
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Resposta da Bookwhen - Online Booking System

Thank you for your feedback Paul! You may find a little "quirkiness" here and there but we're constantly updating the software so don't hesitate to reach out to us if you feel there's something a little nuanced that could be improved 😊

Classificada 5 em 5 estrelas

Brilliant customer support

This site has been so great for my business. It has really helped to streamline how my clients book into a course and taken a lot of the hassle of the admin side of running courses there are lots of helpful guides to help you through setting everything up and customer support have been responsive.

16 de fevereiro de 2023
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Resposta da Bookwhen - Online Booking System

Thanks Sarah! We have many customers using Bookwhen for their course bookings. Great to hear the feature has proved successful for you too 🙌

Classificada 5 em 5 estrelas

Really efficient professional and…

Really efficient professional and smooth system
Prompt and effective support when I needed it
I feel very confident in Bookwhen

7 de fevereiro de 2023
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Resposta da Bookwhen - Online Booking System

That's great to hear you feel confident using our software. Thank you for the review Kate 🙏

Classificada 5 em 5 estrelas

I love Bookwhen

I love Bookwhen. It makes my small business look very professional. Really easy to use. I only need the free version and still get all the support I need.
Highly recommend it 👌

20 de janeiro de 2023
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Resposta da Bookwhen - Online Booking System

Thanks Anett!

Classificada 5 em 5 estrelas

Bookwhen are perfect for my small…

Bookwhen are perfect for my small business. Having used other booking platforms and providers previously, what I really value is how swiftly I can get real-time advice from a live person. They are invariably helpful and solution-focused - and friendly! Thank you so much BookWhen : )

12 de janeiro de 2023
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Resposta da Bookwhen - Online Booking System

Thank you Jac! Great to hear we've trumped the other platforms you've tried 🥳

Classificada 5 em 5 estrelas

Great booking system for my small…

Great booking system for my small community fitness business. Simple to use and the free system suits me very well. Thanks Bookwhen!

11 de janeiro de 2023
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Resposta da Bookwhen - Online Booking System

We appreciate the review Karen 🌟

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