Bookwhen - Online Booking System Opiniões 

535
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our small charity started using Bookwhen about 6 months ago to manage our events programme. It has proved simple to administer, the support is great and, most importantly, we have had hardly any bad... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I got in touch via the chat button as I had trouble getting my payment to go through to change my plan. The chat bot recognised it needed a person to help and I was redirected to Dani within a few min... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Highly recommend this booking platform. As a fitness trainer running my own business, these event pages are professional and easy to use on the back end. Customers also love it and find the pages easy... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Bookwhen for my business (an out of school kids club) and more recently for my day job (random events and monthly events). It's easy to use, looks slick and professional. Automatically c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de organização de eventos
  2. também em
  3. Empresa de software

Escrito pela empresa

We're passionate about helping businesses succeed - through great value booking software and a team focused on success, not just support. Over the years, we've transformed bookings for thousands of businesses, helped individuals follow their passions, and supported franchisors to scale internationally. We don't just provide "off-the-shelf" booking software. Just get in touch if you want to discuss this with us! You can get set up in 15 minutes - join us for a free two-week trial and reduce your admin time today 😊


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

535 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(535)

32 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Bookwhen makes it easy for me to monitor all classes and bookings

Bookwhen makes it easy for me to see what classes are busy and plan accordingly. I can easily download information on bookings and cancelations. When I couldnt find th right info, they were really quick in supporting me.

10 de setembro de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Thanks for this great feedback, Gavin. We're thrilled to have helped streamline your event admin. 💚

Classificada 5 em 5 estrelas

The bookwhen Online Booking System…Time Saver

The bookwhen Online Booking System honestly has made my training sessions more productive. It has allowed me to focus on my trainee's, it's all about time management. Bookwhen has taken away the added tasks of having the responsibility booking trainee's in, Blocking out days when I'm not available, and at times months ahead. Thank you Bookwhen you're a life saver

11 de setembro de 2024
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

Ah, thanks for this lovely feedback, Linda. 🫶🏻
We're happy to have you on board and glad to help.

Classificada 5 em 5 estrelas

Brilliant booking system!

I've used bookwhen for a few years now, and it always functions as required. The times when I've had problems, the customer support team is brilliant at helping me out. I've also seen improvements during that time that I didn't even know I needed, which shows a team which is all about making the best possible booking experience for its users.

27 de agosto de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Thanks for choosing Bookwhen, Geoff. It's great to hear you've had a great experience with the system and support team. We're always happy to help and thanks for sharing your feedback. 💚

Classificada 5 em 5 estrelas

Excellent service family business and…

Excellent service family business and excellent customer support I recommend 100%.
GreenMotion - HellenicRentals Skiatho.

24 de agosto de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Thanks for the lovely feedback and recommendation, Anna. We're thrilled to have you onboard. 😊

Classificada 5 em 5 estrelas

good booking system quality and price

good booking system quality and price! people helping when needed

13 de agosto de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

I'm so glad you've had a positive experience, Marie. We're thrilled to be working with you! 💚

Classificada 5 em 5 estrelas

Easy to use and EXCEPTIONAL customer service

Not only is Bookwhen super easy to use, even if you are a tech-avoider, but the customer service is absolutely out of this world. I've never waited more than 24 hours for help, and the agents always follow up to make sure things are working okay. Absolutely exceptional, I can't rate them highly enough.

12 de agosto de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

We're so glad you've had such positive experiences with our Support team. We're thrilled to have you on board. Thank you for the lovely feedback.💚

Classificada 5 em 5 estrelas

I’ve used Bookwhen for years now and…

I’ve used Bookwhen for years now and it’s brilliant. Easy for me to set up all the information and make changes when I need to, and my customers find it super simple to make their bookings. I’ve tried another booking system but it was nothing in comparison as I couldn’t add as much detail or class information on there. Also, Bookwhen has fantastic customer service. I’m useless with technology and Bookwhen always get back to be so quickly to solve any queries I have.

1 de agosto de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

We're thrilled to have you on board, Sara. 💚
Thanks for such lovely feedback. We're glad to hear it's been such a positive experience.

Classificada 5 em 5 estrelas

Brilliant and easy

Brilliant way to get clients booked in for classes, easy to use highly recommend

22 de setembro de 2023
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Thanks for the lovely feedback, Vicky. It's great to hear Bookwhen helped simplify your client journey. We're happy to have you on board. 🌟

Classificada 5 em 5 estrelas

A very capable and useful platform

9 de julho de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

It's great to hear you're finding Bookwhen helpful in organising your events. Thanks for the feedback, and we're happy to have you on board, Ravi. 😊

Classificada 5 em 5 estrelas

Love Bookwhen

Love Bookwhen, super easy and efficient

26 de junho de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

That's great news, and thanks for sharing! We are so pleased to have you onboard, Portia.😃

Classificada 5 em 5 estrelas

Bookwhen makes class registration seamless

So easy to set up my art classes, and my customers have not problem signing up. I have received money as well as had to return money and the process is seamless. I love Bookwhen. No complaints at all.

20 de abril de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

This is great to hear, Stephanie. Thanks for sharing. We're pleased it's been a seamless process for you and are excited to work with you 🤩.

Classificada 5 em 5 estrelas

User Friendly Booking System

Bookwhen has simplified my life dramatically in that all our students can book themselves onto classes saving me hours of emailing people individually.

Connecting with Stripe means that payments are taken prior to classes and all our students without exception love the system.

Any questions I have had to the customer service team have always been answered swiftly and efficiently. Thank you.

25 de junho de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Thanks for the lovely feedback, Angela. It's great to hear Bookwhen simplified your customer journey and manual admin. We're glad to support you and have you on board. 💚

Classificada 5 em 5 estrelas

Easy to use

Easy to use. Has was I needed in the Free Plan. It was easy to set up.

21 de junho de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Thanks, Hadassa. It's great to hear you found it easy to get set up, and we're happy to have you on board. 😊

Classificada 5 em 5 estrelas

Bookwhen makes bookings so much easier…

Bookwhen makes bookings so much easier for a reasonable price. I can manage my bookings, discounts and everything in one place which is super helpful.
I can list as many classes as needed as well as merchandise products with so many different settings.
I am so happy I was introduced to the system and I decided to sign up for it.

14 de abril de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Thanks for this lovely feedback. We're so happy to have you on board, and it's great to hear Bookwhen helped streamline your business needs. 😊

Classificada 2 em 5 estrelas

I was hopeful that all the basic…

I was hopeful that all the basic features would be covered and I have setup my students on the platform with class passes - but after talking with support I have just found out I am unable to run the basic promotion of offering the first class free to new customers.

Other platforms offer this and I took if for granted it would be a possibility as its such a popular promotion in the fitness world.

I now can't move platforms easily with my customers already using it so Make sure you check it has all the features you need for any future promotions you want.

Support are nice enough but just disappointed in the features on offer for £19 a month.

14 de junho de 2024
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

Thanks for your valuable feedback, Anna. It's great to hear you found the Support team helpful. 😊
I'm sorry for any confusion around available features and that we couldn't offer the functionality you required. We do have some options for offering first-time bookers a discount, and we would be happy to chat with you further. Please feel free to contact the support team again, and ask for Dani, the Customer Experience Manager. We can also help you export Customer data if you want to change systems. We look forward to supporting you further.

Classificada 5 em 5 estrelas

amazing product and support

The system works so well and the support team is really amazing. Systems intuitivity of creating your schedule is so easy and clear. The features are like they were made for me personally :))

29 de março de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Thanks for the lovely feedback, Inga. It's great to hear the system works well for you. We're so glad to have you on board with Bookwhen. 🤩

Classificada 5 em 5 estrelas

For a non techy person the support team…

For a non techy person the support team are amazing, they stick with you till you get your head round things and are there on hand whenever you need them. The system is great and the livestream links are smooth and easy to use

4 de junho de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Ah, thanks for those kind words, Dee. We're thrilled to have you on board and are always happy to help. 💚

Classificada 4 em 5 estrelas

Bookings have increased

Bookwhen has made our lives so much easier, it has enable more people to book our classes. Our clients are booking more classes than before as the format is so simple to follow.

29 de maio de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

This is great to hear, Claire. 🙌
Thanks for sharing your feedback. We are excited to have you with us.

Classificada 5 em 5 estrelas

Easy to use and saves me time

After trialling Bookwhen, I was more than happy to pay for my subscription. It's easy to use for me and the parents that book my tutoring sessions online. Being able to connect with Zoom and Stripe means the whole process of booking, delivery and payment is smooth and pain-free for me.

24 de maio de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Thanks for sharing this lovely feedback, Claire. We're thrilled to hear Bookwhen has streamlined your admin and booker journey. It's great to have you onboard. 🤩

Classificada 4 em 5 estrelas

I really love the simplicity and UX for…

I really love the simplicity and UX for bookwhen, I just wish it had more functionality for scaling businesses, such as the ability to mail customers, track marketing activity and better reporting

17 de maio de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Thanks for your valuable feedback, Rachael. We're committed to ongoing improvements and feature releases, and I'll be sure to add your vote to these requests. It's great to hear that you find the system and UX simple and enjoyable to use. 😊

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