Bookwhen - Online Booking System Opiniões 

535
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our small charity started using Bookwhen about 6 months ago to manage our events programme. It has proved simple to administer, the support is great and, most importantly, we have had hardly any bad... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I got in touch via the chat button as I had trouble getting my payment to go through to change my plan. The chat bot recognised it needed a person to help and I was redirected to Dani within a few min... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Highly recommend this booking platform. As a fitness trainer running my own business, these event pages are professional and easy to use on the back end. Customers also love it and find the pages easy... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Bookwhen for my business (an out of school kids club) and more recently for my day job (random events and monthly events). It's easy to use, looks slick and professional. Automatically c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de organização de eventos
  2. também em
  3. Empresa de software

Escrito pela empresa

We're passionate about helping businesses succeed - through great value booking software and a team focused on success, not just support. Over the years, we've transformed bookings for thousands of businesses, helped individuals follow their passions, and supported franchisors to scale internationally. We don't just provide "off-the-shelf" booking software. Just get in touch if you want to discuss this with us! You can get set up in 15 minutes - join us for a free two-week trial and reduce your admin time today 😊


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

535 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,8

Todas as opiniões

(535)

32 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Bookwhen is so Easy to Use!

One of the easiest booking platforms I've ever used, the trial gave me all the confidence I needed to purchase in full. So easy for me and my clients to use. The Bookwhen team are super helpful and solved any issues I had very quickly. I would highly recommend Bookwhen and have to other yoga instructors and a beautician for their own booking platforms. The cost is reasonable for the level I have chosen to use gives me everything I need to run my business. Easy to set up events and add consent forms etc, also very easy to set up passes and discounts for clients. I am very happy with the system. Also the option for Strip/paypal is very good and takes away chasing monies in, so easy.

2 de maio de 2024
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

Thanks for the lovely feedback and recommendation, Jayne. We're excited to have you onboard and look forward to working with you. 😍

Classificada 1 em 5 estrelas

Told to book here but alas - didn’t seem possible

Was directed to book an activity here. Signed up and there seems to be nowhere to try to make a booking. Frustrating. The chat option seems pretty irrelevant. Makes you feel there is no help. I will wait to attend my event and hope to book at the venue.

29 de abril de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Hello, Thank you for your feedback, and I'm so sorry to hear you didn't have a smooth booking experience. When you come through to the support team via live chat, we usually ask some quick automated questions to help us understand your question in more detail. You'll then always be put through to a live person in the team who will get back to you within support hours. Providing high-quality customer service is incredibly important for us at Bookwhen, for the event organisers who use our software to schedule events and their bookers. We're always open to feedback to help us improve, so please contact us at support@bookwhen.com and ask for Dani, the Customer Experience Manager, who will be happy to help you further.

Classificada 5 em 5 estrelas

I really like bookwhen

I really like bookwhen. It's really easy to set up and easy to use. Not just for me but also for my Clients.
I use it for fitness classes and phone consultations which is great as I can set up separate booking links for each asset. Customer service is fantastic as well thank you

16 de abril de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

It's great to hear you and your clients enjoy using Bookwhen 🤩 Thanks for the lovely feedback, Jeanine.

Classificada 1 em 5 estrelas

Zero customer support when I needed it in office hours

I was trying to sign up and I'm inputting information as I think its telling me to do in the format it says but it will not let me. I try to get help from them but I can't get a phone line - the on line help is bots and we all know how useless that is and they say they will get back to me in a few hours.
This is when I'm trying to give them money!
What will it be like if if I have a problem if I sign up.

11 de abril de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Thank you for your feedback and for letting us know you struggled to get through to the support team. I'm also so sorry to hear the site wasn't letting you sign up. When you come through to the support team via live chat, we usually ask some quick automated questions to help navigate you to the right person. You'll always then be put through to a live person in the team who will get back to you within support hours. Although our response time states in a 'few hours' when contacting us via live chat, we usually get back to customers in much less time. I hope someone was promptly able to help you with your issue and that it's now resolved. If you'd like to discuss this further, please don't hesitate to get in touch with us at support@bookwhen.com and ask for Dani, the Customer Experience Manager, who will be happy to help. Providing high-quality customer service is incredibly important for us at Bookwhen, and we're always open to feedback to help us improve.

Classificada 5 em 5 estrelas

So happy that I chose to use Bookwhen…

So happy that I chose to use Bookwhen for my community exercise classes booking platform. It has been super easy to set up, customer service has been amazing and it has been the easiest software ever for me to use. I love it and highly recommend you check it out.

9 de janeiro de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

We're really excited to have you with us! Thanks so much for the recommendation and feedback 😍

Classificada 5 em 5 estrelas

I have used bookwhen a few times now…

I have used bookwhen a few times now and I like the ease of it all. It does exactly what it says it will do and they seem to have worked hard at not over complicating it for the user (me) and the end user (the customer).

28 de fevereiro de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Thanks so much for your feedback Chris 😊

Classificada 5 em 5 estrelas

Easy peasy

Really easy to set up and use, and technology is not my strong suit!
Customer service is also easily accessible, quick and informative responses everytime I've needed them.
I will continue to use this platform for my small business.

3 de novembro de 2023
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

We're happy to have you onboard Gabi 😊

Classificada 5 em 5 estrelas

Ease of use

Ease of use. Quick and efficient to set up events. Great customer support also.

27 de fevereiro de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

It's been a delight helping you on your journey Vicky 😊

Classificada 5 em 5 estrelas

It's a great platform to express…

It's a great platform to express themselves freely. Recommended to anybody who loves to draw.

26 de fevereiro de 2024
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

We have a great bunch of creative people on our team who very much agree with you. Thanks for the feedback!

Classificada 5 em 5 estrelas

I recently joined Book Whens free trial…

I recently joined Book Whens free trial as a new yoga teacher and their customer service is sooo good!! There is a chat function and the team are super available and friendly.
The system is really easy to use and the subscriptions are great value. Highly recommend! 🌟

15 de fevereiro de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Massive thanks for the wonderful review and welcome to Bookwhen 💚

Classificada 5 em 5 estrelas

Reliable and Straightforward

I find the platform easy to use and jig my timetable. This is just a small tour I offer as owner operator and as I get tour work from other sources I often have to amend calendar. When I did require help, it was a video call and the guy was very patient and helpful. I've ben using them for just over 2 years.

2 de fevereiro de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

We're really pleased we were able to provide support via video call, and our support team member was patient and helpful. Thank you as well for your continued support as a Bookwhen user 😊

Classificada 5 em 5 estrelas

I have been using Bookwhen for over 10…

I have been using Bookwhen for over 10 years. The booking system has had ongoing development during this time, and I can see business users have been listened to with some of the great new features.

We use it for staff booking onto training and it has helped immensely to cut down on the amount of admin work this would usually entail.

They have always been quick to help with any issues I may have, and have resolved them satisfactorily.

13 de fevereiro de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Thank you for your feedback and kind words, Denise. It's wonderful to know our users can see the improvements we're making to the system over the years. Thank you for your continued support, and I hope you'll be a Bookwhen customer for another 10 years 🙌🏽

Classificada 5 em 5 estrelas

Incredibly easy to set up and use

Incredibly easy to set up and use. When I inadvertently deleted a training course support was able to rectify within minutes which was a huge relief. Easy for our members to use and integrated payments saves us hours of time.

9 de fevereiro de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

We're really happy we were able to retrieve your training course, Lorraine. I'm sure that was a huge big relief! Thank you for your feedback ⭐️

Classificada 5 em 5 estrelas

I’m currently using book when on my…

I’m currently using book when on my website. It’s smooth and works. I have been able to design very easily my booking pages and integrate into website.
Mindful Walks NE Ltd CIC

6 de fevereiro de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

We really appreciate the review, thank you John!

Classificada 5 em 5 estrelas

Absolutely Brilliant Service

Absolutely brilliant service - it saves me so much time taking bookings for my dance workshops. Very easy to use and to integrate with websites etc. The staff are very friendly and helpful, and it just seems like a really good organisation. I think I have had more booking since using Bookwhen, it also makes it really easy for people to book. I really like the way that you can personalise the bookings page, and each individual workshop. Also great having the locations page is really handy too. Thank You Bookwhen!

4 de fevereiro de 2024
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

That's super! We really appreciate you taking the time out of your day to write such lovely feedback about Bookwhen. It's great knowing we've helped you bring in more bookings. Celebrations all round! 🥳

Classificada 5 em 5 estrelas

I’ve been using Bookwhen for my yoga…

I’ve been using Bookwhen for my yoga classes for the past four months, following a recommendation. I’ve been really happy with how easy to use it has been. I’ve integrated it into a Squarespace website without issue (and had no prior experience). I’m very happy with it.

13 de outubro de 2023
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

We're delighted you've chosen Bookwhen and found it easy to use. It's always great to know someone recommended us, and I'm sure your website looks great!

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