Bookwhen - Online Booking System Opiniões 

535
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our small charity started using Bookwhen about 6 months ago to manage our events programme. It has proved simple to administer, the support is great and, most importantly, we have had hardly any bad... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I got in touch via the chat button as I had trouble getting my payment to go through to change my plan. The chat bot recognised it needed a person to help and I was redirected to Dani within a few min... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Highly recommend this booking platform. As a fitness trainer running my own business, these event pages are professional and easy to use on the back end. Customers also love it and find the pages easy... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Bookwhen for my business (an out of school kids club) and more recently for my day job (random events and monthly events). It's easy to use, looks slick and professional. Automatically c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de organização de eventos
  2. também em
  3. Empresa de software

Escrito pela empresa

We're passionate about helping businesses succeed - through great value booking software and a team focused on success, not just support. Over the years, we've transformed bookings for thousands of businesses, helped individuals follow their passions, and supported franchisors to scale internationally. We don't just provide "off-the-shelf" booking software. Just get in touch if you want to discuss this with us! You can get set up in 15 minutes - join us for a free two-week trial and reduce your admin time today 😊


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

535 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(535)

32 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Easy to use, good value and friendly help service

We've been using Bookwhen for several years now and find it very good. The system is easy to set up events on and allows a good level of customisation to our own business for a system which is not bespoke to us. In general our users also find it simple to use. Any time I've needed to contact the Bookwhen team for assistance, they are very quick to respond and really helpful and friendly. Highly recommend as a good value option.

14 de setembro de 2023
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Many thanks for taking the time to write us a review. It's wonderful to read that your users find us easy to use and that the Bookwhen support team has been on hand to help whenever you've needed it 😊

Classificada 5 em 5 estrelas

Bookwhen works for my small business

Bookwhen works for my small business. It allows me to set up sessions easily and my customers can book easily. It works great collecting payments with Stripe which means I am not chasing customers for payment.

12 de setembro de 2023
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

We're really happy you've found using Stripe with Bookwhen a timesaver, and your customers can book with ease. Thanks so much for your 5-star feedback Paula!

Classificada 5 em 5 estrelas

Friendly and easy to use

Friendly to use both for clients and for business owners.
So much easier to handle all the bookings and gained so much time.

4 de setembro de 2023
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

That's great news! Thank you for your review 😍

Classificada 5 em 5 estrelas

Great service

Great service, very easy to use and straightforward. No issues with using, as a first time user I’ll be back for sure

4 de setembro de 2023
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Resposta da Bookwhen - Online Booking System

We look forward to welcoming you back 😊

Classificada 5 em 5 estrelas

Superb customer support!

I have found Bookwhen really easy to set up and use. It is perfect for my small business.
Best of all, however, is the amazing customer support which is amongst some of the best I have ever received. Queries are always very quickly answered and they are always followed up to make sure I am happy and have managed to resolve any issue. Thankyou to all the Bookwhen team!

29 de agosto de 2023
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Resposta da Bookwhen - Online Booking System

We're really happy you're impressed with our customer support. Knowing it's some of the best you've received is amazing! Thanks so much for your review 😊

Classificada 5 em 5 estrelas

Very easy to use and straightforward…

Very easy to use and straightforward for customers to pay online. I've used other booking platforms and this one has been more successful getting bookings.

11 de maio de 2023
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Resposta da Bookwhen - Online Booking System

It's always nice to know we've trumped the other booking platforms out there! Thanks Cordelia 😊

Classificada 5 em 5 estrelas

Book when has made life much easier for…

Book when has made life much easier for me as a start up business. Once your dates are set up you can leave it and get on with other things that need attention

21 de agosto de 2023
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Resposta da Bookwhen - Online Booking System

We're delighted to hear we've been able to help you carve out time for other things. Thank you for your review Tracy.

Classificada 5 em 5 estrelas

A reliable and easy to use site for my business

I’m a self employed yoga snd pilates instructor. I’ve been using Bookwhen for a couple of years now. I find it really easy to and very pleasant to use. It’s so much better than other sites I’ve seen or used. The customer service is brilliant. Prompt and friendly. They always explain how to do things really clearly or direct you to explanatory videos which are really helpful.
I have also recommended Bookwhen to other yoga teacher friends who need a reliable booking site.

4 de agosto de 2023
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Resposta da Bookwhen - Online Booking System

Thanks for the referrals and lovely review Melanie. I'm glad your support experience has always been positive.

Classificada 5 em 5 estrelas

Brilliant Customer Service!

Simple to use, once you've learnt all the nuances - as with any system! Their customer service team are second to none - super speedy and helpful, and really friendly too. Nothing is too much trouble.

13 de julho de 2023
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Resposta da Bookwhen - Online Booking System

We really appreciate the 5 star review Karina 😍

Classificada 5 em 5 estrelas

Simple to use system

Simple to use system, and I needed to take a break for a couple of months, and was advised how to do that, just one click of a bottom!!!

12 de julho de 2023
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Thanks Rachel. We hope you had a lovely break 😊

Classificada 5 em 5 estrelas

Easy to use and supportive staff

Bookwhen is so easy to use and well worth the money. You can easily edit events and set repeat events, which saves so much time.

Every time I've needed help, the staff have been supportive, and the guidance articles are brilliant too. So glad I chose them!

4 de julho de 2023
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Resposta da Bookwhen - Online Booking System

It's great to hear you find Bookwhen great value for money and the team is supportive if you've had a question. We now have a dedicated person who looks after our help articles so they'll be delighted to hear you find them useful. We really appreciate you taking the time to leave us a review so thank you! ☺️

Classificada 4 em 5 estrelas

Great support

The customer support team are really helpful. It's straightforward to set up and for the customers to book. It could do with a few more features, but they are always working on developing it.

4 de julho de 2023
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Resposta da Bookwhen - Online Booking System

Hi Joanne, thank you for leaving us a review. We're happy to read you've found the support team helpful. We're focusing our efforts on improving the system, so rest assured, there will be some new, exciting features coming out soon!

Classificada 5 em 5 estrelas

Easy to use

Easy to use
I've been using Bookwhen for several months to take bookings for my Forest and Beach School groups, its easy to use and someone always gets back to me promptly if I have any queries. I recently upgraded from the free package and now have payment on booking which has saved me so much time in chasing people up for payments. Would definately recommend Bookwhen.

4 de julho de 2023
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Resposta da Bookwhen - Online Booking System

Thank you for your recommendation Becky 🤩

Classificada 5 em 5 estrelas

I can’t speak highly enough of Bookwhen

I can’t speak highly enough of Bookwhen
I’m so pleased with their offer & service.
I’m a freelance Makaton Tutor & I use the Bookwhen site to secure my workshop bookings.
It is so easy to use, both in terms as myself as the business owner using it but also in terms of my clients when they’re booking Makaton workshops with me.
It has saved me so much valuable time, which I can now devote to other areas of my new & growing business as I don’t have to worry about this aspect.
I’d highly recommend Bookwhen to anyone who values their time being devoted to the key stuff they’re the specialists in & leaving booking & payment admin to Bookwhen who are the specialists in their field.

30 de junho de 2023
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Resposta da Bookwhen - Online Booking System

Hi Sarah! Thanks so much for your review. We've recently partnered with Makaton and have received similar glowing feedback from other Makaton tutors. It's great to hear you're enjoying using the system and we've helped you devote more time to growing your business. Thanks again 😊

Classificada 5 em 5 estrelas

My experience with Bookwhen have been…

My experience with Bookwhen have been very positive. I have found the articles answer most questions. On the one occasion they didn't, I got a quick response from Jen on the chat and she was so helpful. I would highly recommend Bookwhen.

8 de junho de 2023
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Resposta da Bookwhen - Online Booking System

That's wonderful to hear you've found the articles helpful and you're experience has been positive. We're always here to help 😊

Classificada 5 em 5 estrelas

Fantastically flexible

What a fantastic service offered by Bookwhen! I have complete control with the superb flexibility, customisation and personalisation the site offers.
The feedback from my customers has been amazing, allowing me to focus on promoting, planning and delivering my classes, and giving them the ability to fully manage their own bookings.
Thanks Bookwhen!! I would love to see a ‘mobile app’ to make the user experience even better 😃

6 de junho de 2023
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Thanks Neil! It’s lovely to read your kind words of appreciation for the system and the work that's gone into creating it. We're so happy to hear your customers have given glowing feedback, which hopefully means they'll be booking with you even more! Building an app is on our to-do list, and we'll be releasing a public roadmap soon which will show when we'll starting working on upcoming features 😎

Classificada 5 em 5 estrelas

More free time!

Using the Bookwhen booking site has freed up a lot of time for me where I would have previously been replying to emails and texts for places in my weekly classes I run. It was easy to set up and also to administer.
I looked at other companies and this fitted my needs!

31 de maio de 2023
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Resposta da Bookwhen - Online Booking System

At Bookwhen, we value having a good work/life balance so it's wonderful to hear we've helped free up more of your time 😊

Classificada 5 em 5 estrelas

Highly Recommended

Super easy and intuitive to use and has revolutionised the professionalism and efficiency of our events. It is also very reasonably priced and when I asked a question I was contacted that day by a very helpful representative.

16 de maio de 2023
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Resposta da Bookwhen - Online Booking System

Hi Tamar! Many thanks for your recommendation and taking the time to write your review 🥰

Classificada 5 em 5 estrelas

Couldn't be happier!

We have recently switched to this system & it has been a really easy process. Very intuitive to use & the help team are always on hand if we have a question. Couldn't be happier!

1 de janeiro de 2023
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Resposta da Bookwhen - Online Booking System

We're happy that you're so happy Leanna! Many thanks for the wonderful review 🤗

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