Borealluxe Opiniões 

Love the leopard coat its looks so rich and good quality. Delivery was fast too highly recommed if you are looking for fur coat on budget

Overall quality of the coat is great. The delivery process took longer than expected and the coat came balled up in a tightly taped plastic bag. It certainly wasn’t how I expected their product to be mailed.

Everything was great. Quality of item and shipping.

My experience with Boreal Luxe has been extremely negative and I feel it is important to warn other consumers.

The products I received were nothing like what was advertised on the website. The coats were shipped in an absurd plastic ball-shaped packaging where the garments were completely squeezed, crumpled and poorly protected. When I opened the package, the coats were extremely wrinkled and looked damaged due to the way they had been compressed during shipping.

The quality of the fabric was also extremely poor and far from what is presented in the photos on the website. The advertising gives the impression of a premium garment, but the reality is a very cheap and disappointing product. In my opinion, the presentation on the website is misleading and does not reflect the actual quality of the items.

On the very same day I received the order, I contacted the company to request a return and exercise my legal right of withdrawal.

Instead of providing the return address, the company repeatedly tried to avoid the return by offering partial refunds (15%, then 25%, and later 35%). I refused these offers and clearly stated multiple times that I wanted to return the products.

Despite several emails requesting the return instructions, the company never provided the return address. They simply delayed the process for days and weeks.

Because of this situation I opened a dispute with PayPal, which was decided in my favor.

However, during the short return window provided by PayPal I was travelling abroad and could not physically send the items back. As soon as I returned from my trip, I contacted the company again requesting the return address so I could finally send the products back.

Their response was that more than 30 days had passed and that the return was no longer possible.

This behavior demonstrates clear bad faith.

Under EU consumer protection law (Directive 2011/83/EU), consumers have the right to withdraw from an online purchase within 14 days simply by notifying the seller. I notified the company on the very first day I received the products.

The company deliberately avoided providing the return address and only later tried to claim that the return period had expired.

To this day I still do not have the return address.

Due to this situation I have filed formal complaints with PayPal, my credit card provider and European consumer protection authorities.

I strongly advise consumers to be extremely cautious before ordering from this company.

sizing information isn't quite accurate. ordered according to measurements but it's kind of small.

This coat is amazing! Well made and fits like a glove. I am on the tall side and this coat was a great length for me. I would definitely purchase from Borealluxe again.

For an inexpensive faux fur these jackets are surprisingly fun and fabulous. The fur is very soft and vibrant. They are fairly warm for end of winter. I personally don’t like real fur because it smells like animal. These jackets feel like stylish winter blankets. Delivery is slow but it will come … be patient.

DO NOT BUY from this fake store. Quality of clothes poor ,i'm waiting for a refund 3 weeks later, and they still haven't sent a returns note. Complete scammers, avoid at all costs!

It is BEAUTIFUL!!! I got it for my daughter and it was so beautiful and great quality that I ordered her another one in a different color to have as well.

My daughter bought her fur and when I saw it I loved it and had to have my own! Everyone I show it to loves it
Thank you so much!

Quality coat! Beautiful! Great customer service!

The quality of the coat is excellent and it came very quickly.

Prompt service. Good quality.

Absolutely horrible! I ordered two coats, I was disappointed in the quality of both of them, but they were not particularly expensive. I decided I would keep one and see if I wore it. The process to try to return the second one has been abominable. I’ve sent 15 emails back-and-forth. They keep trying to get me to keep it. They finally sent me to a portal to return where it says my order number is invalid. It’s an absolute scam. I would also say the photos on the website are VERY deceiving. They do not show the very cheap and ugly snaps that are visible if the coat is not buttoned.

Very comfortable coat definitely recommend

Very comfortable coat , I am going to buy another one in different colour

This is the softest, most beautiful faux fur coat I’ve ever found. I feel like a rock star when I wear it. They went above and beyond to send me a new size at no extra cost. I will definitely buy more from boreal luxe!!! 10/10

I would love to see them make a faux fur coat with a hood and buttons in the future, for the really cold temperatures.

I wore this at my daughter‘s premiere movie and everyone loved it

Great product. Runs a little small.