Botslab Opiniões 49

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a small problem with my R810 doorbell/camera. Botsab Bella at customer services was excellent, we spent a lot of time trying to sort soft ware etc, But I was offered an upgrade to a R811 and an... Ver mais

Classificada 5 em 5 estrelas

I can always reach Botslab customer service easily, and the support experience has been smooth and convenient. The product quality is also very good, and I truly feel impressed by both the staff and t... Ver mais

Classificada 5 em 5 estrelas

Recently bought a dashcam last year from botslab. I went with them because of me also having their ver1 doorbell camera from a Kickstarter years ago. Kelly the customer rep helped with getting a repla... Ver mais

Classificada 1 em 5 estrelas

Acquistate su amazon 2 dashcam G980H. Di notte le targhe sono totalmente illeggibili, nonostante si sia impostata la risoluzione massima e sia stato applicato il filtro polarizzatore. Una gran fre... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Botslab is a global tech company creating top-tier AI-Vision security products for families. With expertise in AI and visual tech, we enhance home safety, offering security cameras, video doorbells, dash cams, and kids’ watches. All embodying our core belief: Be Secure, Be Botslab.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

49 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Super customer service

Requested additional 3M to fix my dashcam and they sent 2 set free of charge.
I also contacted the customer service and had a chat with Pam who not only helped me answer all my questions regarding purchase of the 4cam dashcam. She went beyond and above
I highly recommend this brand especially the CS is truly behind their products

28 de julho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

All round good camera

After great disappointment of an Aiwit doorbell camera (don’t waste your money on Aiwit, terrible company) , very pleased with Botslab. Quality of images, battery life and connectivity are excellent. Ability to move lens from phone app is very useful. Has only failed to connect to wifi on a tiny percentage of occasions. Highly recommend. Haven’t needed any help yet

19 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

After the purchase of my first camera

After the purchase of my first camera, I had a 7 day free trial to view the video from the app. I purchased a year plan for $139.00 for one year. That expired after a year and I purchased the same plan and another camera to go with it only to find out you have to purchase a plan with every camera. NOT GOOD if someone purchase a camera and then has to purchase a plan just to view the video you should be able to put more than one camera.

1 de junho de 2025
Opinião espontânea
logótipo da Botslab

Resposta da Botslab

Dear Customer,

Thank you for your feedback, and I sincerely apologize for the confusion and frustration you’ve encountered.

We want to make this right. Please reach out to us directly at service@botslab.com with the serial numbers (SN) of your cameras. Our support team will personally review your case, address the cloud recording issue.
I truly appreciate your patience, and I’m sorry again for the trouble this has caused. We look forward to resolving this for you.

Best regards,
Botslab Support Team

Classificada 5 em 5 estrelas

Great customer service

My camera stopped connecting to the Wi-Fi and I was nervous about reaching out to customer service on the weekend but when I did, they were very prompt with responding back within 1 minute. And now I have a new camera on the way. Customer service is always a great indicator of good service.

8 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very Good door camera

Camera was very easy to install with full insctructions, Great free app that controls the camera with lots of features.

Picture quality is phenomenal far exceeded my expectaions for both day and night time.

Battery life is very good.

Sensitivity is good, only wish it had a very low setting as the low setting picks up the cars driving past on low setting. This is due to the road only being 5+ from my door.

25 de abril de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Botslab Dash Cam G980H

I bought the Botslab Dash Cam G980H and hardwire kit from Amazon last year. It's a great cost effective option as it works just as well as the more widely known brands. Camera quality is great for front and rear cameras. Only feature that's missing is rear parking support but my car has this built in. ADAS features can be turned off if not needed. Can connect dashcam to phone and view videos in app. Can also download clips. Slight niggle with the dashcam is licence plates are white during night time driving due to headlights.

8 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Products & Outstanding Customer Service – 5 Stars!

I first discovered Botslab through their robot vacuum, which completely exceeded my expectations in performance and ease of use. Since then, I’ve expanded to using their indoor and outdoor security cameras—and I couldn’t be more satisfied!

Their products are reliable, user-friendly, and offer great value. What impresses me even more is the company itself—they truly stand behind their products and provide excellent customer service. It’s rare to find a brand that combines quality tech with real support, and Botslab delivers on both fronts.

Highly recommended

1 de abril de 2025
Opinião espontânea

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