J ai passer une commande le 1 er octobre numéro BOU197118 d'un montant de 62,25 la commande a été livré par le transporteur fedex dans un relay un tabac qui se trouve a 5kms de chez moi j ai jamais ét... Ver mais
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Commande passée samedi à 18h pour un bonnet censé être un cadeau pour ma nièce. Deux heures plus tard mon frère me prévient qu'elle vient de recevoir un cadeau similaire. J'envoie un message immédia... Ver mais
I've got very thick long curly hair. I've tried loads of silicone free curl products. They either dried out my hair or didn't give me sufficient definition and hold. Boucleme cleanser, conditioner, cr... Ver mais
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I just purchased the 30 day challenge kit and I was deeply dissappointed. The cleansing products are ok-ish but I do not notice any difference. Nonetheless, the curl cream and curl gel have proven wor... Ver mais
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2,0
Mau
267 opiniões
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I still have not received this
I still have not received this, so impossible to review. All I can say is delivery times are ridiculous
15 de agosto de 2021
Resposta da Boucleme Eu
Hello Josephine, please be assured that these are not our normal delivery times but that there has been a change to the EU customs regulations which is causing the delay. We hope this is resolved quickly and that your products will be with you shortly. Thank you.
My wavy 2b-3a hair loves it
My wavy 2b-3a hair loves it! Defined and lush. I like the smell a lot, it is fresh and light. I am still working on definition, that my curls stay defined longer. I am going to check out the strong hold gel and see how that goes.
12 de agosto de 2021
Resposta da Boucleme Eu
Hello Birgit, we're so happy you are enjoying the products. The Super Hold Styler gives a firm hold on it's own or used together along with the Curl Defining Gel provides a max hold :)
My products have not arrived i sent an…
My products have not arrived i sent an email to Customer service and got no reply.
In response to your reply this review was left before you replied to my email which took a few days.
You have processed my refund but without the delivery charge.
8 de agosto de 2021
Resposta da Boucleme Eu
Hello Aishlinn, we're very sorry about the delays with your order, but as we mentioned previously it was a change in customs that has caused this. I can see that a refund has now been issued for this order. Thank you.
Easy to buy according to hair type
It’s very easy to make purchases according to one’s hair type. I’m happy that the delivery status is updated almost daily, so I know where my delivery is in real time
8 de agosto de 2021
Resposta da Boucleme Eu
Hello there, we're so happy your ordering process was nice and easy. We hope you love the products when they arrive :)
8 days on and I have not yet received…
8 days on and I have not yet received my order.
6 de agosto de 2021
Resposta da Boucleme Eu
Hello Siobhan, we're so sorry about the delays with your order. This is due to changes in customs regulations and so is completely out of our hands. We are working hard behind the scenes to try and get this sorted as quickly as possible. We thank you for your patience.
Still waiting for my order
3 de agosto de 2021
Resposta da Boucleme Eu
Hello Ethel, we're sorry you haven't received your order yet. If you haven't already please pop us an email at info@boucleme.co.uk. Thank you.
Easy to use website and very efficient…
Easy to use website and very efficient delivery. I’m impressed!
29 de julho de 2021
Resposta da Boucleme Eu
Hello, we're so happy your order arrived nice and quickly, we hope you enjoy the products :)
I've got very thick long curly hair
I've got very thick long curly hair. I've tried loads of silicone free curl products. They either dried out my hair or didn't give me sufficient definition and hold. Boucleme cleanser, conditioner, cream and gel give my curls moisture and hold without my hair feeing crunchy or sticky. I'd prefer a less flowery scent but it isn't overly strong and doesn't linger.
29 de julho de 2021
Resposta da Boucleme Eu
Hello Tia, we're so happy to hear that you're enjoying our products :)
Def recommend
Def recommend, no issues product delivered within 5 working days, packaged very well, will use again!
20 de julho de 2021
Resposta da Boucleme Eu
Hello, we're so happy you're enjoying the products :)
Products did not suit my hair
Products did not suit my hair. Also the push button on the hair oil stopped working after first use
18 de julho de 2021
Resposta da Boucleme Eu
Hello Siobhan, we're sorry that you didn't get on too well with the products. If you haven't already please pop us an email to info@bouclme.co.uk Thank you.
Highly recommend
I purchased the creme and gel just to test out and I have to say I'm won over. You only need a small amount to see results. The products smell fantastic and there's no sticky residue. I will definitely be purchasing again and trying other products in the range. Highly recommended.
14 de julho de 2021
Resposta da Boucleme Eu
Hello Tara, we're so happy you're loving the products! If you need any advice on what else will be suited to your hair please feel free to reach out to us :)
Very easy to use and very quick…
Very easy to use and very quick shipping. Sometimes I can't get bonus codes to work no matter what I do, but the products are so good it doesn't prevent me from ordering.
12 de julho de 2021
Resposta da Boucleme Eu
Hello there, we're glad you're loving the products. If you ever have issues with getting a code to work, please pop an email to info@boucleme.co.uk before placing your order so we can ensure you can make the most of it :)
The Boucleme Customer Service is second…
The Boucleme Customer Service is second to none. The team is so quick to respond and always so helpful.
12 de julho de 2021
Resposta da Boucleme Eu
Hello Deirdre, thank you for your lovely comments. We're happy to help as much as we can :)
Great service and fast delivery.
11 de julho de 2021
Resposta da Boucleme Eu
Hello Niamh, we're so happy that you had a nice quick delivery and we hope you enjoy the products :)
Hard to review when still waiting on…
Hard to review when still waiting on order to arrive.
2 de julho de 2021
Resposta da Boucleme Eu
Hello Geraldine, we're very sorry that you still haven't received your order. Please pop an email to info@boucleme.co.uk with your BOU order number in the subject and we can chase this for you. Thank you.
Still waiting for order - now received
I have edited this - I ordered my products (site was very easy to get around and use) and they were shipped the same day as the order. I received a tracking link which I have been checking everyday and there is no change in over a week so I had no idea where my products were. I contacted Boucleme and I have to say their customer service is very good. They chased the courier but to no avail so they resent another order through a different courier and I have now received them. A special thank you to Charley in Customer Service.
2 de julho de 2021
Resposta da Boucleme Eu
Hello Heather, we're very sorry that your products haven't arrived yet. I can see you have emailed us and we are currently waiting for the courier to get back to us. Hopefully it won't be too much longer for you. Thank you.
Dont get me wrong I love your products…
Dont get me wrong I love your products but in my last order got the revive oil and the pump nossle doesnt work so I have to open it to dispense out which is very messy and annoying
In fairness a replacement pump was issued to me but that broke again within 2 uses so just relly bad quaility on this particular product.
30 de junho de 2021
Resposta da Boucleme Eu
Hello Louise, we're sorry you are having issues with your pump. please pop an email to info@boucleme.co.uk with your BOU order number in the subject line and we'll help you out. Thank you.
Awesome products, great service
First got other products delivered then ordered, super fast and friendly customer service. The products are awesome
28 de junho de 2021
Resposta da Boucleme Eu
Hello, we're so happy you're enjoying your products :)
Excellent
I ordered the 30 day challange package. The products are great. They do wonders to my curly hair. And the scent is very nice.
I also want to thank customer service. I received my order in good state.
24 de junho de 2021
Resposta da Boucleme Eu
Hello, we're glad you are enjoying the products and that it arrived safely :)
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