J ai passer une commande le 1 er octobre numéro BOU197118 d'un montant de 62,25 la commande a été livré par le transporteur fedex dans un relay un tabac qui se trouve a 5kms de chez moi j ai jamais ét... Ver mais
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Commande passée samedi à 18h pour un bonnet censé être un cadeau pour ma nièce. Deux heures plus tard mon frère me prévient qu'elle vient de recevoir un cadeau similaire. J'envoie un message immédia... Ver mais
I've got very thick long curly hair. I've tried loads of silicone free curl products. They either dried out my hair or didn't give me sufficient definition and hold. Boucleme cleanser, conditioner, cr... Ver mais
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I just purchased the 30 day challenge kit and I was deeply dissappointed. The cleansing products are ok-ish but I do not notice any difference. Nonetheless, the curl cream and curl gel have proven wor... Ver mais
A empresa respondeu
2,0
Mau
267 opiniões
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With Boucleme products I have discovered my naturally curly hair
With Boucleme products, I feel like for the first time in my life I can comfortably and easily manage my natural hair, and It may sound silly but, I have also fallen in love with my curls.
14 de março de 2022
Resposta da Boucleme Eu
This is so lovely to read. Thank you💜
Resposta da Boucleme Eu
Thank you💜
Fast and reliable delivery in flawless…
Fast and reliable delivery in flawless condition and quality.
9 de março de 2022
Resposta da Boucleme Eu
Thank you💛
I love the new spray bottle...actually…
I love the new spray bottle...actually no, I'm obsessed with the new spray bottle! Couldn't recommend it more!
4 de março de 2022
Resposta da Boucleme Eu
We're so glad you like it💛
Well defined curls
After the first use, I was amazed!! So soft and well defined curls! After that I had some less successful attempts, but I still believe that it is a matter of practice. For example, I find out that for me leaving the conditioner on makes the hair too heavy. So l'm still exploring and have a general good feeling about these products.
3 de março de 2022
Resposta da Boucleme Eu
Hello, we're so happy you're enjoying the products so far. Please do reach out if you need any help or advice💛
Good cream but bad shampoo
Good cream but bad shampoo. It doesn't clean at all.
22 de fevereiro de 2022
Resposta da Boucleme Eu
Hello Carlota, we're sorry you didn't get on too well with the Curl Cleanser. If you'd like more tips/advice please feel free to pop us an email. Thank you.
I had difficulty placing my order
I had difficulty placing my order. I emailed about this issue. I received an email back to confirm it was sorted within a few days & I was then able to complete the order.
Only because you ask, I also felt delivery was slower than I expected. Took 6 working days for package to arrive.
Worth the wait though😊
19 de fevereiro de 2022
Resposta da Boucleme Eu
Hello Orna, we're sorry you had difficulties with placing your order. Please do reach out if you have future issues or queries on delivery times💛
Keeps the curls shaped very well
Keeps the curls shaped very well. I am still in the process of experimenting which products fit my hair exactly but I am very satisfied with the overall result!
18 de fevereiro de 2022
Resposta da Boucleme Eu
We're happy you're enjoying the products so far. Please pop us an email if you need any help or advice💛
Love these products
Love these products. They've changed my hair completely. They always arrive beautifully packaged and on time!
17 de fevereiro de 2022
Resposta da Boucleme Eu
Thank you💛
You're perfect, not your carrier
I love your products and the order arrived full and in good conditions.
However, the delivery experience was so bad that I can't go above...
14 de fevereiro de 2022
Resposta da Boucleme Eu
We're sorry that you didn't have a great delivery. However, we're glad you're enjoying the products.
Excellent
This is my first time trying these products and I'm very happy with the results. Defined and soft curls! Also the shipment was fast and all the products arrived well. I will order again for sure.
11 de fevereiro de 2022
Resposta da Boucleme Eu
We're so happy you're enjoying the products💛
It’s just Amazing!!
It’s just Amazing!!! My curls are very fabulous , i love the result!! 😍😍
11 de fevereiro de 2022
Resposta da Boucleme Eu
We're so happy you're enjoying the products💛
I keep getting emailed to review the…
I keep getting emailed to review the product when I am still waiting for them to be delivered weeks later
3 de fevereiro de 2022
Resposta da Boucleme Eu
Hello Gary, we're sorry you still haven't received your order. I have just checked and can see that it is showing as delivered on the 21/01/22. Which is why it has not been flagged before. It doesn't look like you have contacted us via email either, please pop an email to info@boucleme.co.uk ensuring your BOU order number is in the subject and we will chase this for you. Thank you.
Resposta da Boucleme Eu
Congratulations again!
Perfect delivery
Perfect delivery
I'm starting to try the products.
My expectations are very high.
31 de janeiro de 2022
Resposta da Boucleme Eu
We hope you like the products :)
Great service but mind the pictures shown.
Great service. the products were very well packed and presented. It felt very special receiving it.
The only thing that didn’t please me was that when I made the purchase, the picture on the website showed that the 1l bottle already has a pump included. Therefore, I didn’t buy an extra pump, unfortunately. It felt tripped on this aspect.
Other than that, everything was great.
30 de janeiro de 2022
Resposta da Boucleme Eu
Hello Samara, we do have a pop up when you add the 1L products to your cart remding you to add a pump. We stopped shipping the pumps with every 1L bottle to cut down on our single use plastics. We hope this clears it up a little bit. Thank you.
After receiving a damaged pump bottle…
After receiving a damaged pump bottle of curl cream which had leaked everywhere in my initial order, I received an undamaged replacement. Thanks Boucleme for addressing the issue! It is much appreciated :)
25 de janeiro de 2022
Resposta da Boucleme Eu
We're happy we could resolve the issue quickly for you💛
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