Bradfords - Evercreech BBS Opiniões 

147
•
TrustScore: 4.5 em 5

4,5

Southwood, BA4 6LX Shepton Mallet, Somerset, GB

•

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

I really don’t like giving a poor score but topsoil was ordered and twice the delivery has been cancelled due to a sick driver. Whilst I totally understand it’s a real inconvenience. I will say howe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Top quality customer service. Team in store answered phone calls quickly and were genuinely friendly. Delivery Driver (Steve) was superb. Delivery was on time, driver was polite and courteous and all... Ver mais

Classificada 5 em 5 estrelas

This is my 4th experience of buying aggregates and wood from Bradfords, delivered by the branch in Evercreech. The team at Evercreech are great to deal with. Always phone the next day following my o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really easy to order and the delivery was on time with no issues also delivery driver was also brilliant Thankyou and will be using Bradfords again

A empresa respondeu


Informações sobre a empresa

  1. Empresa de construção civil
  2. também em
  3. Carpinteiro
  4. Empreiteiro de serviços de isolamento
  5. Loja de ferramentas
  6. Prestador de serviços de construção civil

Escrito pela empresa

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Escrito pela empresa

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Informações de contacto

  • Southwood, BA4 6LX, Shepton Mallet, Somerset, Reino Unido

  • 01749 830231

4,5

Excelente

TrustScore: 4.5 em 5

147 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 97% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(147)

1035 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

No delivery on specified date after I…

No delivery on specified date after I called to confirm in the morning.
Still no call from them
After I called late afternoon they delivered the next day.
No communication, very poor

9 de novembro de 2020
logótipo da Bradfords - Evercreech BBS

Resposta da Bradfords - Evercreech BBS

Hi Steven,

Thank you for taking the time to leave your review.

We value all feedback we receive from our customers.

I am saddened to see that you have had issues with your delivery.

I apologise that you did not receive your delivery on time and that there was a significant lack of communication on our part.

I will feed this back to the relevant departments to look into this.

Kind Regards,

Charlotte from Customer Services

Classificada 5 em 5 estrelas

Ordered the wrong size timber so went…

Ordered the wrong size timber so went into store. They were able to quickly change over the order and even though I arrived 30 mins before closing time they were all happy to jump out and give me a hand loading timbers onto my roof rack. Only issue I’ve had is the post Crete bags. Be sure to check these as a couple had gone off already.

7 de novembro de 2020
logótipo da Bradfords - Evercreech BBS

Resposta da Bradfords - Evercreech BBS

Dear My Goulden,

Thank you for taking the time to leave us a positive review.

We value all feedback that we receive.

I am delighted to see that you received excellent service in branch and that our employees were more than willing to help you correct your order and load the product to your vehicle.

I apologise for the gone off post crete and I appreciate the inconvenience this would have caused you.
If you were to take these back to the branch, They would be more than happy to swap them over for you.

Kind Regards,

Charlotte from Customer Services

Classificada 5 em 5 estrelas

On time and a Good Price with a…

On time and a Good Price with a Discount code via face book

6 de novembro de 2020
logótipo da Bradfords - Evercreech BBS

Resposta da Bradfords - Evercreech BBS

Dear Mr Farris,

Thank you for taking the time to leave us a review.

We value all feedback given to us by our customers.

I am glad to see that you received your delivery on time and that you are happy with our prices.

Kind Regards,

Charlotte from Customer Services

Classificada 5 em 5 estrelas

Renting a Makita metal cutting chop…

I rented a Makita metal cutting chop saw. It wasn't at the local branch initially but the person handling the tool rentals was extremely helpful and got it delivered to his store. I rented it for one week and needed it for a bit longer which was no problem. I had to purchase my own blade but I knew this up front. Since I needed a blade for cutting stainless, I didn't expect it to be delivered with the saw. The saw was about 4 years old so had seen plenty of use. The base was not very flat but I was able to move the jaws of the vice to a flatter portion so I my cut would be exactly at right angles to the round tube I was cutting. The machine was missing the vice adapter to hold round stock.
I got the job done and overall it was a good experience but I wish the machine had been newer and complete with vice jaw adapter.

9 de outubro de 2020
Classificada 3 em 5 estrelas

Unfriendly staff

The staff at the Evercreech depot could be a bit more attentive and do some service with a smile. The place is hostile. Having read your reply, it is a pity you don’t listen to what customers say and acknowledge a problem rather than just reject opinions and pretend all is well. There’s not much point in reviewing service if it is not listened to by the management

10 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Superb service.

Ordered my slablayer at 8:15am and at 9 am and a lovely man Knocked at the door with my delivery. I was shocked it was here in the hour let alone the same day.
Thank you so much. Will be using the online website again and getting more delivered.
Superb service. Would highly recommend.

20 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service from very helpful people

This was my first experience with Bradford's as my usual go-to hardware suppliers were closed. I cannot thank Debbie (I think) enough. She went above and beyond, tracking down my items, arranging for Ian to bring them to the gate and generally being really, really helpful on a day when you were arranging to reopen after covid-19 closure. Ian then passed them over, whilst respecting social distancing and without being weird about it.

Fantastic service from genuinely nice, helpful people. You're a half hour drive from me but I will be back.

28 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Evercreech branch

Great product, great price, delivery on date. Can't say better. Many thanks will be back for another project.

24 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Always excellent service from Bradfords…

Always excellent service from Bradfords Evercreech but last week Ian and the Bossman went out of their way to ensure i got the materials i needed delivered ASAP. Good quality, clean, straight timber lengths and decking, great prices. Wouldn't even consider going anywhere else. Thank you

17 de maio de 2020
Opinião espontânea

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