BrandsForLess UAE Opiniões 97

⭐️ 1 Star – Misleading “RRP” pricing on LEGO sets

I recently saw LEGO set #76240 (Batmobile Tumbler) listed in the Brands for less app with a claimed “RRP AED 2,100” and “40 % off to AED 1,259.”
That’s completely misleading — this set has never had an official retail price anywhere near AED 2,100.
LEGO’s official retail prices were about USD $229 / EUR €269 (≈ AED 1,050–1,150). Even today in UAE, large retailers such as Virgin Megastore sell it for around AED 999–1,149.

Artificially inflating the “regular price” to exaggerate discounts is false advertising and unfair to consumers who trust the platform.
Retailers should display verified RRPs or clearly mark the comparison price as a previous selling price, not an imaginary one.

Until this practice is fixed, I’d recommend double-checking prices on official LEGO or reputable stores before buying through this app.

I had been searching for a good warm jacket for my Ladakh trip for the past 15 days but couldn’t find the right one anywhere in Dubai. Then I visited Brand4Less Al Ghubaiba branch and met Michelle — she completely changed my experience!

At first, I just asked to try one jacket from the display, and she kindly guided me, asking what kind of jacket I was looking for. When I mentioned I needed something suitable for minus-degree temperatures, she immediately started helping me with full effort. Even when I was in the changing room, she personally came with 4–5 more options for me to try.

Thanks to her patience and dedication, I finally found three perfect jackets and a pair of shoes. Michelle is truly kind-hearted, professional, and knows how to understand a customer’s needs. I was so touched by her sincerity and genuine care.

Thank you so much, Michelle ❤️❤️❤️you made my shopping experience wonderful! I promised her I’ll definitely visit again and buy more from her in the future🥰🥰🥰 once again thank you so much dear 💕 god bless you 🌸🙏❤️

Absolutely terrible experience at Price For Less in Dubai Marina. The store is a complete mess – clothes are dirty, stained, and crammed together on racks so tightly that it’s impossible to see anything properly.

To make things worse, when customers point out these issues, the staff (including the manager, Ada) just dismiss the comments and start speaking in Chinese in front of you so that you don’t understand. Completely unprofessional and disrespectful.

On top of that, they refused to offer any refund or gesture of goodwill when I tried to return an item the very next day.

This is by far one of the worst shopping experiences I’ve had in Dubai. Avoid this place.

It’s a scam!! I can’t get my money back for one month !!
Incredibly unprofessional, can’t believe this company can exist in uae
Since 17 August you can't come and pick up the return items. I have complained for one week in a raw, keep getting assured that it will be done tomorrow. For the last one month- tomorrow!
Super unprofessional, the company itself and each of customer service who was telling me , don’t worry tomorrow we will collect.

Complete joke

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Worst experience ever they deduct the money they never deliver the order they put the order delivered in the app and the call center didn't help all of them just playing same for what's up support 0 help ....BIG 0

Bought a sunglasses, it's obviously an USED ITEM. now I know why it's named as Brands4Less..

Very unpleasant experience in returning items. They completely refused to accept the return even though the item was in perfect condition. No flexibility, no customer care.

Also, most sizes are never available within one branch – you find something you like, but good luck finding your size! Feels more like a clearance dump than a proper shopping experience.

Terrible service and poorly managed inventory. I expected better.

Horrible place online store to shop false and irresponsible customer service

I returned items, and after two weeks the customer care support tells me this is with the courier and they can not do anything.

Not buying again for sure.

Went to the store on JBR and my wife was asked to leave her bag with the security guard. The only store we visited in Dubai that have asked that. What a joke

I have been scammed by Brands for less.

They issued a refund and i never received it. They provided an ARN number to check with my bank. Nothing was ever done or processed from their side.

Their customer service is very bad and they just do not care. It has been now almost a month from their 14 day policy. Not acceptable.

Their customer service support, is making fun of me instead of being actually helpful. You should be ashamed of your self.

I NEVER RECEIVED MY MONEY. THE BANK CONFIRMED IT. YOU ARE SCAMERS.

I will contact the police.

Great product

Still waiting for an answer to when my order will arrive, nobody answers the emails. Not sure I’ll ever see the product I’m waiting for the payment was taken pretty efficiently!

The site is easy to use and there are a lot of products to choose from. But, be aware that:
- some items are faded (sun damaged)
- some items have weaving defects
- some items are incorrectly sized
- some items have strange size proportions
Luckily goods are easily exchangeable.

Still great products but worse services (didn't think that was possible but you did it!!)

Really disappointed with the service. My order was super late, and there was barely any communication or updates. I reached out on WhatsApp, but it took them about an hour just to respond — and even then, the answers were vague and unhelpful.

It’s frustrating to wait so long with no clear explanation, especially after already paying. Customer service didn’t seem interested in actually solving the issue.

Not a great experience — definitely makes me think twice before ordering again.

I am regular shopper in brand for less..and i am disappointed on what i hear in brandd for less sharja central,bcos one of the staff talk bad to other staff saying the words "TANGA or STUPID" infront of customer.Her name badge is JOLLIE and as i see shes the manager there..is this how should be treated your staff bcos they have there position? as i see the staff there aree very accomodating and trying there selves to fullfill their worrk and as i heard and other customer too this manager doesnt give value to the people who help be success inside shop..
please brand for less try to train your managers and listen tto the voice employees..hope to give he proper action for tthe sake of other.

They have really changed to be worse and worse. Prices are like any other shop and more, no more good brands...unknown brands, bad quality. I no longer stop by thier shop like I used to, neither my family. Their policy require serious review.

What they show in picture is not what you get everytime, pathetic quality, all made in India! Fake products!

Pathetic service and zero accountability!

I had the worst experience with For Less Online Store. I ordered a pair of shoes, but had a size issue. I returned them in perfect condition—but just because I tried them on, they refused to issue a refund.

What’s worse? They didn’t even bother to inform me. For almost a month, I kept calling. Every time, I was told, “You’ll get your refund in 15 working days.” This happened at least five times.

Finally, after over 20 days of chasing, they casually told me I’m not eligible for a refund—something they had apparently decided long ago! So why mislead me with false promises and waste my time?

And just when I thought it was over, they asked me to confirm a store location to resend the shoes for collection. I did—but it’s been two weeks with no update. No message, no tracking. I’m guessing I’ll have to call them another five times just to track my own order.

Unprofessional, careless, and misleading. Easily one of the worst customer service experiences I’ve had. Avoid this store at all costs.