I had my first Bright HR health check today with senior accounts manager Alice Hackney. I found her presentation very informative and helpful. I had several queries with areas I was struggling with an... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I had my first Bright HR health check today with senior accounts manager Alice Hackney. I found her presentation very informative and helpful. I had several queries with areas I was struggling with an... Ver mais
A empresa respondeu
In process of launching Bright HR system and had some queries that would have caused serious issues if not resolved. Was in contact with Eve C online and they were so helpful and knowledgeable. Spelle... Ver mais
A empresa respondeu
Training on Bright HR My training today on the system today was co-ordinated by Paula Chaves‑Garcia. She went through all the menus and icons required to commence using BrightHR and BrightSafe. L... Ver mais
Rebecca done an excellent job today walking me through the BrightHR system and explaining how everything works and passing on her tips on items she deems handy even in areas we are not yet utilizing... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had a call with Rebeca yesterday and would like to say she was extremely helpful and understanding. Thank you Rebecca
Holly was very pleasant and helpful . thank you
Rebecca Mc Nab was an absolute pleasure to deal with. So helpful and always making sure I understood what was going on. Very easy and memorable experience 👌
DO NOT SIGN UP TO BRIGHT HR. Worst customer service ever. Take your money and then they run, no instruction, no help, no answer, WORST CUSTOMER SERVICE EVER. Like trying to get blood from a stone. Platform is ridiculous and they have all these add ons that are next to impossible to access or use, and they don't respond at all or your chasing for months. Biggest Waste of Money ever. Would rate them zero if I could. An absolute disgrace of a service. Zero customer care. Just tie you in and then smoke and mirrors after that. Paying for a service that you won't get. Go to someone who actually cares about customer service and don't be fooled. Hopefully this review will save at least one business from wasting time and money like we did. I can only speculate that most of the reviews are paid for cause in no way was that our experience with them. Couldn't get rid of them when selling the product, couldn't get a hold of them was you signed the contract. Interesting 🤔
Had my first meeting with Paula chaves today, she was very helpful and informative. She showed me how everything worked and how to make the most out of BrightHR.
Grate service, Highly recommended!
We’ve just signed up with our new HR outsource company, and the experience so far has been excellent. Our first onboarding Teams call with Rebecca was really smooth—she provided clear, concise information and made everything easy to understand. We're feeling confident and well-supported moving forward.
Paula was my trainer and I found her to be very professional and helpful. She brought me through all the different offerings BrightHR have to offer, giving me tips on how my organisation can use these.
I thought Paula had a very nice manner about her and well suited to training/mentoring. She made a note of a couple of unrelated takeaway items and said she'd come back to me which was not part of her role as trainer. I was very impressed with her.
Had a training session today on the in's and out's of 'Bright HR'. I knew the system could help our Company but until now didn't fully appreciate how much. Rebecca McNab was so knowledgeable and her easy manner helped everyone engage and ask questions. We had booked an hour and that was just perfect to keep everyone focused. Rebecca reassured us all that we wouldn't crash the system and offered her ongoing support. You couldn't beat it, brilliant!
Rebecca mcNab explained everything I asked her perfectly and gave further insights to all the topics. Very friendly and very patient with someone not so techy. Great person to get you going on the app
Rebecca mcNab explained everything I asked her perfectly and gave further insights to all the topics. Very friendly and very patient with someone not so techy. Great person to get you going on the app
Rebecca McNab and the Bright HR team have been invaluable for our HR and associated services. We have never been left waiting for support.
I'm just getting started with Bright HR and Rebecca McNab provided great training and was able to answer any queries i had.
Was well informed and instructed on the systems and capabilities of BRIGHT HR by Rebecca. Looks to be a good system.
Had a very informative meeting with Rebecca McNab who showed me all the aspects of BrightHR which we are about to implement. Rebecca was very supportive and I know will be a great help as I navigate this new system.
Holly Christie gave me a comprehensive overview of the Bright HR platform. Her patience was relentless which I greatly appreciate as I am not good at technology.
Thank you for the positive experience and an dedication to customer service.
Had an onboard training session with Rebecca. She was well informed, gave clear instructions and was a great troubleshooter. Above all she was extremely patient with my questions and limited technical know-how. I look forward to our next session once we have completed the uploading of the remaining information.
Deborah
A very helpful and informative start to our working relationship
Had a training call meeting with Rebecca McNab, who delivered information clearly, and in a way that I found easy to follow and understand. She seemed very confident and was able to answer all questions. I am confident that I will be able to implement the training as instructed. We arranged a follow up call for once I have everything implemented.
Great experience with Rebecca McNab, just starting out with Bright HR, she made eaverything easy to understand.
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