British Homesellers Opiniões 

486
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

British Homesellers was a brilliant estate agent to work with start to finish, they made what can be quite a stressful process very easy with their amazing and quick communication, especially as we ar... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We’ve just bought our home through British Home Sellers and had an amazing experience. Fallon was fantastic — extremely professional, gave clear information at all times, and was so quick to respond.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a great experience with British Homesellers. Robert was very clear, quick and available in the negotiation and offer process, and Fallon went above and beyond to keep me updated throughout the c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We bought our first home through British Home Sellers, and the experience was excellent from start to finish. Robert and his team were incredibly helpful throughout the process. A special mention... Ver mais

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4,7

Excelente

TrustScore: 4.5 em 5

486 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(486)

56 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Couldn’t fault the service

British Homesellers handled our purchase really well. Unfortunately the sellers weren’t in a position to move as quickly as we had first hoped but this was not a fault of British Homesellers, and when we contacted Fallon for advice, she did support us by chasing information and getting answers for us.

27 de março de 2026
Opinião espontânea
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Resposta da British Homesellers

Thank you for your kind review.

We’re really pleased to hear you had a positive experience overall.

Wishing you all the best in your new home!

Molly & the team

Classificada 5 em 5 estrelas

Amazing!!

From the beginning communication was amazing- super clear and easy to understand!
Fallon was brilliant at talking me through each step and also keeping me up-to-date on each step.
She understood my frustrations at times and talked me through everything.
Can’t thank Fallon enough for everything she has done!

1 de abril de 2026
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Resposta da British Homesellers

Thank you for your kind feedback!

We’re glad you were happy with the service and we wish you all the best in your new home!

Fallon & the team

Classificada 5 em 5 estrelas

Impressed with BHS

Moving house can be a stressful and complicated process to go through. I found BHS to be very helpful throughout. I spoke mainly with Robert, but also Charles, both of whom had a calm friendly manner and took the time to explain things when asked. I needn't have worried about BHS being an 'online' agent as they were very accessible over the phone. They always followed up on things when they said they would, can't fault them.

10 de fevereiro de 2026
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Resposta da British Homesellers

Hi Nick,

Thank you so much for your kind words and we’re so glad to help you secure your new home.

Myself and the team wish you all the best moving forwards.

Kind regards,
Rob & Team

Classificada 5 em 5 estrelas

Help with our purchase

Communication was excellent from the get go, and it felt like they were trying their absolute best to get our purchase over the line when things were going wrong.

Special shout out to Fallon Martin who was our main point of contact. Also to Alex Clendon who stepped in when Fallon was away.

20 de março de 2026
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Resposta da British Homesellers

Thank you for your kind feedback!

We’re glad you were happy with the service and we wish you all the best in your new home!

Molly & the team

Classificada 2 em 5 estrelas

Misleading service charge information

The staff were helpful, responsive, and communicative throughout the process, which I appreciated.

However, the service charge was presented significantly lower than it actually was — the true figure turned out to be nearly 40% higher once official documents were reviewed. This is a material detail that should have been verified or clearly caveated in line with the Consumer Protection from Unfair Trading Regulations 2008. It suggests that information provided by sellers is not adequately checked before listing.

As a result, I lost time and incurred unnecessary costs before discovering information that directly impacted my decision to proceed.

Overall, a positive interaction with staff, but a lack of due diligence on key information.

1 de março de 2026
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Resposta da British Homesellers

I’m really pleased to hear that you found our team helpful, responsive, and communicative throughout, that’s exactly the level of service we aim to provide.

I’m very sorry, however, to hear about your experience regarding the service charge. We fully appreciate how important this information is when making a purchasing decision, and I understand how frustrating it must have been to discover a discrepancy later in the process.

For clarity, service charge figures are typically provided by the seller or managing agent at the point of listing, and in some cases can only be formally verified once the legal documentation is reviewed. That said, we absolutely take your comments seriously and agree that where there is any uncertainty, this should be clearly caveated upfront.

We would never intentionally misrepresent any property information, and we would really like the opportunity to investigate this specific case further to understand exactly what happened and whether anything could have been handled differently.

As your review is listed under “customer,” we’re unfortunately unable to identify the transaction. If you’re happy to do so, please email us at enquiries@britishhomesellers.co.uk
with the property details, and we’ll look into this for you as a priority.

Kind regards,
British Homesellers

Classificada 5 em 5 estrelas

We had an extremely positive experience…

We had an extremely positive experience with what has been an immensely stressful time, particularly with Robert Love . On the ball very knowledgeable and was always available to support and answer any queries he went above and beyond would highly recommend. Thank you Robert

20 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

This company was amazing to work with

This company was amazing to work with, communication was top notch, always kept in touch with what was going on, brilliant service, Alex was a delight to talk to, very knowledgeable and if he was going to ring you back he would.

11 de março de 2026
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Resposta da British Homesellers

Hi Amy,

 Thank you for your review and I am pleased we could help!

 I wish you all the very best moving forward and please do not hesitate to get in touch if we can ever help in the future

 Kind regards,

 Alex and the whole team

Classificada 5 em 5 estrelas

5 Case Road Sale

Our sale was held up by various Land Registry issues for over a year. Charles at British Home sellers was absolutely brilliant, so kind and empathetic throughout the whole process. He answered all queries and pushed for progress week by week in order for our sale to complete. I cannot thank him enough.

11 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Highly Recommend

Buying through British Home Sellers was a great experience and a breath of fresh air compared to other recent experiences buying, Robert Love kept me up to date throughout the whole process, he went above and beyond. I would definitely recommend for people looking to buy through British Home Sellers.

10 de março de 2026
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Resposta da British Homesellers

Hi Michael,

Thank you so much for your kind words, I’m so glad we could help!.

Myself and the team wish you all the best in your new home.

Kind regards,
Rob & The Team

Classificada 4 em 5 estrelas

First Time Buyer, Very Pleased

As a first time buyer, I was very surprised to see British Homesellers operating as the agents for the property I purchased. Although they were not local to my area, the company endeavoured to keep me updated with whether the vendors accepted my offer, along with any issues along the way.

People were concerned that they were not established in the town, however I can happily say that they responded promptly to my emails and calls and established a smooth transition on the day of completion. I am a very happy customer!

20 de fevereiro de 2026
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Resposta da British Homesellers

Hi Jack,

Thank you for your review and I am pleased we could help!

I wish you all the very best moving forward and please do not hesitate to get in touch if we can ever help in the future

Kind regards,

Alex and the whole team

Classificada 5 em 5 estrelas

BHS are the best!

Excellent experience from start to finish!
Molly was fantastic initially and later Charles Gale was phenomenally supportive through to our final purchase. Much better than our own estate agent. Thanks Molly and Charles!

22 de janeiro de 2026
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Resposta da British Homesellers

Hi Jane,

Thank you for your review and I am so pleased we could help!

Wishing you all the very best moving forward.

Kind regards,

Alex and the whole team

Classificada 5 em 5 estrelas

Excellent Responsiveness.

Excellent Responsiveness.

20 de novembro de 2025
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Resposta da British Homesellers

Hi Tushar,

Thank you for your review and we wish you all the very best moving forward,

Kind regards,

Alex and the whole team

Classificada 5 em 5 estrelas

Great experience

We had a great experience with Alex during our house sale. He was professional, friendly and very pro-active throughout the process. His communication was excellent and he kept us fully informed at every stage. We'd highly recommend Alex.

9 de fevereiro de 2026
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Resposta da British Homesellers

It was an absolute pleasure working with you on your house sale.

I’m really glad to hear that you felt fully informed and supported throughout the process.

Wishing you all the very best in your next chapter.

Molly and the team

Classificada 5 em 5 estrelas

Superb experience with British Home…

Superb experience with British Home Sellers from start to finish with our house sale. From initial contact with Nathan, right through to progressing the sale with Molly and Fallon, the communication between us and the buyer was really easy, making the sale go through very quickly. Fallon was always on hand when we needed her and was super prompt answering any query. If you are looking for a fast, trouble free house sale then we would highly recommend British Home Sellers.

9 de fevereiro de 2026
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Resposta da British Homesellers

Thank you for your kind feedback!

We’re glad you were happy with the service.

Myself and the team wish you all the best in your new home.

Kind regards,
Fallon & team

Classificada 5 em 5 estrelas

Robert was great throughout the whole…

Robert was great throughout the whole process only at the end of the phone , the company as a whole was really good would definitely use and recommend thank you 🙂

11 de fevereiro de 2026
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Resposta da British Homesellers

Hi Laura,

Thank you so much for your lovely words, we’re glad to have helped!

Myself and the team wish you all the best in your new home.

Kind regards,
Rob & team

Classificada 5 em 5 estrelas

Excellent service form Alex

Excellent service form Alex , he was my sellers agent but he went above and beyond to move things along with a very difficult solicitor in the chain , I cant recommend him enough he battled to the end to make sure the exchange went through . Thank you Alex genuinely great customer service when you dont see it enough these days .

28 de novembro de 2025
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Resposta da British Homesellers

Thank you Jon,

Hugely appreciated and I felt we were a great team in getting the transaction over the line

I wish you all the very best with everything moving forward,

Kind regards,
Alex

Classificada 5 em 5 estrelas

Outstanding performance.

I am extremely satisfied with the outstanding service provided by British Homesellers during the purchase of my new home. From start to finish, they were supportive, professional, and attentive to every detail. Their team consistently demonstrated efficiency, ensuring that all processes were handled smoothly and on time, which made the entire experience stress free.
What impressed me most was their reliability and commitment to customer care. They communicated clearly and promptly, always keeping me informed and reassured throughout the journey. Their dedication, integrity, and expertise truly set them apart, and I felt confident that I was in safe hands.
Thanks to their exceptional service, I am now happily settled in my new home. I would highly recommend this company to anyone looking for a trustworthy, efficient, and supportive real estate partner. They exceeded my expectations in every way.

16 de dezembro de 2025
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Resposta da British Homesellers

Hi Kemi,

Thank you for such a lovely review, it was a real pleasure working with you and I wish all the best for you and your family moving forward

Please never hesitate to get in touch if there is ever anything we can do to help in the future.

Kind regards,
Alex and the team

Classificada 5 em 5 estrelas

Buying our first home was an absolute…

Buying our first home was an absolute breeze and stress free.
Massive thanks to British HomeSellers, they made the whole process quick and simple.
I can’t thank Fallon Martin enough, she was always there when I needed her. She always kept me updated, absolute superstar.

8 de dezembro de 2025
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Resposta da British Homesellers

Hi David,

Thank you so much for your wonderful review!

We’re delighted to hear that buying your first home felt smooth and stress free, that’s exactly the experience we aim to provide.

We really appreciate your kind words, your feedback means a lot.
Wishing you all the happiness in your new home.

Kindest regards,
Fallon & The Team

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