After being very unsure about the whole process, it was actually very easy and quick to book an appointment. Very quick turn around from filling out the initial for to the actual appointment itself, m... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
After being very unsure about the whole process, it was actually very easy and quick to book an appointment. Very quick turn around from filling out the initial for to the actual appointment itself, m... Ver mais
A empresa respondeu
Broadbent & Co have done everyone of my needs assessments since 2012. Andy is so friendly, understanding and really knows his stuff. He has lots of experience and genuinely cares about the needs of th... Ver mais
Ben was an absolutely spectacular assessor, he really took the time to get to know me and how my brain works in regards to my ADHD, mental health, and learning style. He was friendly and incredibly ea... Ver mais
A empresa respondeu
The communication was excellent. Initial contact via website was quickly followed up. Emails and phone calls were quickly exchanged and a date for a phone aessessment made. The assessment was a great... Ver mais
A empresa respondeu
Broadbent & Co was set up in 1996 by Steven and Elizabeth Broadbent. Steve was the Chair of the National Network for Access Centres until 2013 and so very much involved in DSA developments at a national level. Their ethos was simple, the belief that "everyone must be seen and treated as an individual with their own individual needs. These needs must be identified in order for them to realise their own potential in education, employment and for life". In May 2018, Steve very sadly passed away. His son, Andrew, continues to follow in his footsteps and is the CEO of Broadbent Assist Ltd, Director alongside Elizabeth Broadbent, and he is also an active Needs Assessor.
Premier House, Manchester Road, OL5 9AA, Lancashire , Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Charlotte (who carried out my assessment) was super kind and friendly, it really helped me to feel at ease with the process! She was also really helpful, and I felt heard and listened to. Thanks!

Resposta da Broadbent & Co
The women who carried out the assessment was attentive and really polite.

Resposta da Broadbent & Co
Jenifer made my experience very relaxed and i was very comfortable speaking to her. She was lovely and very friendly

Resposta da Broadbent & Co
I had Megan do my DSA assessment, she was lovely and friendly. I felt very welcomed with the call. Highly recommend. I feel like I got the support I needed.

Resposta da Broadbent & Co
Very friendly, fully informative as to what support is available for my needs. Explained how to use equipment would be beneficial for my disabilities and that I had a contact with him through email if I need any other support.

Resposta da Broadbent & Co
From the beginning of the call until the end of the i didn't realise its the first time I am talking to this shining star. I don't have any words for it. Its my best best experience ever that i had in my all life. Keep it up guys.

Resposta da Broadbent & Co
My daughter had her assessment with Nikki and I would highly recommend her and the company. Every contact we had from Broadbent was brilliant and the text contact and reminder was great. Nikki was friendly and approachable, clear and concise and knew how to get my daughter to open up enough to identify her needs. This kind of assessment is something my daughter finds very difficult but Nikki was so calm and patient that it made it much easier.
She was extremely thorough also.

Resposta da Broadbent & Co
Really good experience, Ben was well prepared and the meeting was really informal. I’m sure the suggestions he made to support me are really going to help.

Resposta da Broadbent & Co
My experience with Bev was phonemol, she was very kind and condisderate, she really made me believe in myself and that I could make it university environment with the right support!
Bev has gone above and beyond my expectations!

Resposta da Broadbent & Co
I was understood, given support and helped very quickly. I didn’t feel any criticism or pressure with my answers and was helped when i didn’t quite know how to respond. Everything was done to make sure i was comfortable with everything going on and everything being put in place. Overall, just very caring people who wanted to help me.

Resposta da Broadbent & Co
Steve was a great help to making sure my support needs where properly addressed and was really pleasant to talk to over the phone which is something I struggle with - I feel he was really vigilant in making sure I got the support I need.

Resposta da Broadbent & Co
The person that was completing the study needs assessment with me was friendly and easy to talk to. I found the explanation of services that can be put in place very helpful and the run-through of how the applications would work on a computer was also helpful.

Resposta da Broadbent & Co
Ben the assessor was friendly and welcoming, making it much easier to discuss my conditions and needs. Very thorough and helpful.

Resposta da Broadbent & Co
John was very thorough and really cared about getting me getting all the support I need. In the assessment, he really got to understand me and I was really impressed with his suggestions for software and equipment. His report was also fantastic and was so detailed in explaining why each piece of software/ equipment will benefit me. Couldn't have asked for any more than he did!

Resposta da Broadbent & Co
My only hope is, that everyone in Broadbent is like my interviewer: Jennifer Thorpe. Her smile was genuine, and warming, it helped me to be at ease, and say, what I was meant to say.
She appeared an expert, and a professional, knew what to look for, and how to interpret it, and what solutions to suggest to those potential complications.
Real pleasure.
Mariusz

Resposta da Broadbent & Co
The staff were helpful, efficient, relatable, friendly and professional. My assessor Helen was very friendly and welcoming and explained things thoroughly throughout the assessment. She was understanding of my conditions and likewise made sure I fully understood the next steps and help that could be provided. The communication is outstanding.

Resposta da Broadbent & Co
Gary was kind and understanding about my situation. Very helpful and know how to hold a good conversation.

Resposta da Broadbent & Co
I had my DSA needs assessment this week via zoom with Ben. I was a bit apprehensive, mainly as I didn't know what to expect and I also had no idea about the support that could be offered for my conditions.
Ben immediately put me at ease and it was more of a conversation discussing what issues I face with regards to studying and what could be put in place to alleviate these problems.
All aspects of university life were covered, including travel, planning, organising, reading, writing and finally examinations. I feel a lot more confident about returning to university now, as most concerns I had were about managing and dealing with studying.
Ben was friendly, helpful and professional, and took time to understand my needs and made great suggestions for my time at university. Thanks Ben!

Resposta da Broadbent & Co
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.