Broadbent & Co Opiniões 

1518
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

After being very unsure about the whole process, it was actually very easy and quick to book an appointment. Very quick turn around from filling out the initial for to the actual appointment itself, m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Broadbent & Co have done everyone of my needs assessments since 2012. Andy is so friendly, understanding and really knows his stuff. He has lots of experience and genuinely cares about the needs of th... Ver mais

Classificada 5 em 5 estrelas

Ben was an absolutely spectacular assessor, he really took the time to get to know me and how my brain works in regards to my ADHD, mental health, and learning style. He was friendly and incredibly ea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The communication was excellent. Initial contact via website was quickly followed up. Emails and phone calls were quickly exchanged and a date for a phone aessessment made. The assessment was a great... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Universidade

Informação fornecida por diversas fontes externas

Broadbent & Co was set up in 1996 by Steven and Elizabeth Broadbent. Steve was the Chair of the National Network for Access Centres until 2013 and so very much involved in DSA developments at a national level. Their ethos was simple, the belief that "everyone must be seen and treated as an individual with their own individual needs. These needs must be identified in order for them to realise their own potential in education, employment and for life". In May 2018, Steve very sadly passed away. His son, Andrew, continues to follow in his footsteps and is the CEO of Broadbent Assist Ltd, Director alongside Elizabeth Broadbent, and he is also an active Needs Assessor.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(1518)

1 opinião nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Easy to organise

Easy to organise, polite and friendly staff that are also easy to talk to.

30 de junho de 2023
Opinião espontânea
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback Yvonne, this is greatly appreciated.

Classificada 4 em 5 estrelas

Ben was lovely and helped me loads with…

Ben was lovely and helped me loads with things I didn’t even think of also. Only problem is the length of time I wasn’t prepared for but ran smoothly and passed quite quickly.

17 de agosto de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback Michelle, this is greatly appreciated.

Classificada 5 em 5 estrelas

Study need’s assessment over zoom

Very comfortable environment even over zoom, wasn’t serious which I was worried about, extremely helpful jn how to approach my study needs

16 de agosto de 2023
Opinião espontânea
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback Lauren, this is greatly appreciated.

Classificada 5 em 5 estrelas

Really nice people

Really nice people, very easy to talk to, understood what I needed and made lots of helpful suggestions.

5 de junho de 2023
Opinião espontânea
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Resposta da Broadbent & Co

Thank you for your feedback and for taking time to submit this. It is greatly appreciated.

Classificada 5 em 5 estrelas

Bev explained what service she was…

Bev explained what service she was providing and was helpful, signposting me to gain additional support.
Bev explained everything and went back over anything I did not understand the first time.
Bev gave clear instructions and did not move on until I understood the last instruction.

11 de agosto de 2023
Opinião espontânea
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Resposta da Broadbent & Co

Thank you for your feedback Julie and for taking time to submit this. It is greatly appreciated.

Classificada 5 em 5 estrelas

Very helpful

Very helpful people who assured me when I was feeling anxious around the process. There was no messing around and was quick to get things sorted without hassle.

22 de junho de 2023
Opinião espontânea
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Resposta da Broadbent & Co

Thank you for your feedback Charlie and for taking time to submit this. It is greatly appreciated.

Classificada 5 em 5 estrelas

For my appointment I had Steve who was…

For my appointment I had Steve who was very easy to get on with and helpful for making suggestions. My report came back very quickly, it was very easy to book and apply for the appointment with a lot of flexibility. The appointments are quite long as they are detailed however time passed quickly.

21 de junho de 2023
Opinião espontânea
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Resposta da Broadbent & Co

Thank you for your feedback Emily and for taking time to submit this. It is greatly appreciated.

Classificada 5 em 5 estrelas

Excellent service

Staff were friendly and helpful and provided useful advice about the application process.

9 de agosto de 2023
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Resposta da Broadbent & Co

Thank you for your feedback Rebecca and for taking time to submit this. It is greatly appreciated.

Classificada 5 em 5 estrelas

They are very accommodating

They are very accommodating, friendly and listens patiently.

15 de junho de 2023
Opinião espontânea
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Resposta da Broadbent & Co

Thank you for your feedback Armie and for taking time to submit this. It is greatly appreciated.

Classificada 5 em 5 estrelas

ADHD DSA

Helen was so lovely to speak to, thank you very much!

26 de maio de 2023
Opinião espontânea
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Resposta da Broadbent & Co

Thank you for your feedback Ella and for taking time to submit this. It is greatly appreciated.

Classificada 5 em 5 estrelas

Friendly and very helpful!

From the start of the process this company has been friendly, approachable and extremely helpful! The appointment was made easily and the actual assessment really helped identify what assistance would be best! Highly recommend!!!

2 de agosto de 2023
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Resposta da Broadbent & Co

Thank you for your feedback Lizzie and for taking time to submit this. It is greatly appreciated.

Classificada 5 em 5 estrelas

Amazing assessor, couldn't be happier

Ben was an absolutely spectacular assessor, he really took the time to get to know me and how my brain works in regards to my ADHD, mental health, and learning style. He was friendly and incredibly easy to talk to. He explained all of the resources clearly and I'm confident in the support I'm going to receive in the coming academic year and how it will improve my access to study. Thank you very much!

31 de julho de 2023
Opinião espontânea
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Resposta da Broadbent & Co

Thank you for your feedback Lauren and for taking time to submit this. It is greatly appreciated.

Classificada 5 em 5 estrelas

Ben was brilliant at exploring all…

Ben was brilliant at exploring all needs in different situations and really understanding what would be relevant and of support. He made it simple to understand and raised subjects not even considered. Highly recommend using this assessment centre.

26 de julho de 2023
Opinião espontânea
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Resposta da Broadbent & Co

Thank you for your feedback Alison and for taking time to submit this. It is greatly appreciated.

Classificada 5 em 5 estrelas

Ben was extremely kind and helpful with…

Ben was extremely kind and helpful with everything. He assured me I had nothing to worry about, and I had a lot of stress and worries coming into the assessment. The session was casual and relaxed and put my mind at ease with a lot of the process.

25 de julho de 2023
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Resposta da Broadbent & Co

Thank you for your feedback Sophia and for taking time to submit this. It is greatly appreciated.

Classificada 5 em 5 estrelas

Very friendly assessor

Very friendly assessor who explained everything clearly. The assessment was efficient and easy to understand.

21 de julho de 2023
Opinião espontânea
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Resposta da Broadbent & Co

Thank you for your feedback Maisie and for taking time to submit this. It is greatly appreciated.

Classificada 5 em 5 estrelas

Great experience

I had my needs assessment yesterday and after scheduling it in I was quite nervous. If you've booked yourself in with Broadbent & Co there's no need to be nervous! I got an assessor called Ben and he was very helpful and polite and easy to talk to. He was also very thorough and his questions brought up things I wouldn't have thought of otherwise.

19 de julho de 2023
Opinião espontânea
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Resposta da Broadbent & Co

Thank you for your feedback Heather and for taking time to submit this. It is greatly appreciated.

Classificada 5 em 5 estrelas

I can't recommend it enough!

I felt extremely comfortable in the company of my assessor Ben. He was thorough, helpful, and easy to talk to. In addition to understanding my disabilities and providing me with all the assistance I needed, he was knowledgeable, sympathetic, and understanding of my situation. Ben made my assessment enjoyable rather than gruelling - it felt like chatting with a friend rather than a formal assessment. I didn't realise how much help and support was out there. It was also a very quick procedure, which is different from endless waiting lists elsewhere! It took less than a month from the time I sent my first email to the time my assessment was completed. The service was very professional and easy to use.

17 de julho de 2023
Opinião espontânea
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Resposta da Broadbent & Co

Thank you for your feedback Zoe and for taking time to submit this. It is greatly appreciated.

Classificada 5 em 5 estrelas

Friendly and approachable

Friendly and approachable. Very helpful and understanding.

14 de junho de 2023
Opinião espontânea
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Resposta da Broadbent & Co

Thank you for your feedback Kiwi and for taking time to submit this. It is greatly appreciated.

Classificada 5 em 5 estrelas

Extremely friendly and patient staff

Extremely friendly and patient staff. They had me booked in quickly even with my busy schedule and when I needed to get in touch again 6 months after my review they sorted my query within days

11 de novembro de 2022
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Resposta da Broadbent & Co

Thank you for your feedback Barnaby and for taking time to submit this. It is greatly appreciated.

Classificada 5 em 5 estrelas

My DSA experience with Sue

The person that carry out my assignment, made it easy for me to talk to her she let me feel comfortable and she reasure me that everything is going to be okay. Talking her let me feel as I was talking to my friend even though I don't know her, she was helpful and very considerate thank you for making my assignment easy and straight forward.

2 de junho de 2023
Opinião espontânea
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Resposta da Broadbent & Co

Thank you for your feedback Barbara and for taking time to submit this. It is greatly appreciated.

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