Amazing service. I originally ordered the wrong pair and emailed them. No problem just swapped it. Then had to return and get a smaller size. New shoes sent and refund in the bank in less than a week.... Ver mais
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Great comms and swift service. Issue (my wrong choice of Birkenstocks) was resolved with no fuss. Polite, professional and friendly interactions with Summer. Many thanks.
I ordered a pair of Birkenstock sandals that were a very good price in the sale. I was notified two hours later that the sandals had been dispatched and I have received them today, less than two days... Ver mais
Good prices, quick response to a query, arrived on time. Great choice. Just be aware that packages are sent via Royal Mail and need tracking if you are time constrained. Otherwise, use the 24 delivery... Ver mais
Informações sobre a empresa
Escrito pela empresa
Brookfield Comfort is not the right fit for customer's looking for throw away fashion. Multiple purchase motivation, for cheap items used just once does confuse us to be honest. The product materials need to be sourced, workers spend time putting them together, and sometimes in awful conditions. Then you have the transport between oceans and roads. They have their place with customers and businesses, but that's not for us. Our customers order online freely, knowing they can be returned easily, if not suitable. But with full intention to use them more than once, and fully enjoy all their benefits and comfort.
Informações de contacto
3 Cumberland Place, SY21 7SB, Welshpool, Reino Unido
- sales@brookfieldcomfort.com
- brookfieldcomfort.com
4,6
Excelente
78 opiniões
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Great quality shoes
Great quality shoes and both pairs reduced. Great customer service and fast delivery. Thank you 😊
30 de janeiro de 2026
Great Price and super quick delivery
Great Price and super quick delivery. Bought a pair of Birkenstock that were hard to find elsewhere and they were a fantastic price. The quality of the product is great and really pleased that Brookfield Comfort use reliable delivery companies (Royal Mail) instead of Evri. Will be back for more high quality footwear.
26 de janeiro de 2026
Very comfortable shoes
I’ve bought several pairs of these shoes in different colours. They are wonderfully comfortable to wear.
4 de dezembro de 2025
Good quality shoes and good delivery…
Good quality shoes and good delivery time.
4 de dezembro de 2025
Comfortable stay at sensible price
Limited facilities due to building works, but the price was reflective of this. Quick check in process, friendly staff and a comfortable stay.
3 de novembro de 2025
Fast delivery and good prices
10 de novembro de 2025
Good price and good service
Really good prices, good communication throughout. Delivery was quick. Won't hesitate to use Brookfieldcomfort again.
3 de novembro de 2025
Great value
The product was cheaper than anywhere else and came in good time. I woukd definitely use this company again
30 de outubro de 2025
Good Service
No problem Ordering, Delivered as per updates. Service good all round.
2 de outubro de 2025
Quality shoes .bargain price
Very fast delivery .Cheapest on Wed
Very nice shoes . Great
28 de agosto de 2025
Pleased
Item arrived 48 hrs after order placed. They fit well. Comfortable and as described.
26 de agosto de 2025
Incorrectly sized crocs
Incorrectly sized crocs. Sent several emails to customer service, whom were very rude with their replies and unhelpful. I wouldn’t use or recommend them again.
31 de julho de 2025
Resposta da Brookfieldcomfort
Hi Angie,
We’re sorry to hear you weren’t happy with your purchase. The Crocs were dispatched in the UK size ordered (UK 5), which is marked with the US size on the sole. We understand that sizing can be confusing, and we always aim to help clarify this for our customers. We’ve reviewed our email exchanges and are confident our replies were courteous, but we’re sorry if they came across otherwise. If you’d like, we’re happy to discuss this further to find a resolution.
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