Great product for the price. Minor faults are that when I looked online it seemed to be in stock with 2-3 day delivery. When I received no delivery emails I questioned it and was told I had to wai... Ver mais
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Leia as opiniões dos outros
Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Ver mais
Excellant service. Beautiful carpet. Fast delivery. Absolutely no hassle. So refreshing to speak to a human on the telephone who rang me (rather than the other way around! To arrange a convenient del... Ver mais
The team there are so lovely and changed my first order over for me. The carpets I ordered are good quality and much cheaper than going to the highstreet. Very happy customer. Thank you
Informações sobre a empresa
- Loja de carpetes
- também em
- Grossista de tapetes
- Loja de bricolage, casa e jardim
- Loja de pisos
- Loja especializada em pisos de linóleo
Escrito pela empresa
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Escrito pela empresa
- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Informações de contacto
Union Street, TS1 5PW, Middlesbrough, Reino Unido
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
4,6
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 57% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good service
Used Butts before, the first time service was really good and the same again this time, good service at a reasonable price will be back again when we do the next room.
31 de março de 2026
I won't ever get carpet elsewhere!
I've used burts in 3 different houses now. The first being 10 years ago in my first home. I've bought different types of lino and carpet. I will never buy flooring elsewhere! Its so affordable and great quality and the customer service team are always so wonderful and polite.
6 de abril de 2026
Opinião espontânea
Overall service was great
I had ordered samples, only one had arrived. Called and they would send out the other which was the wrong carpet but the right colour.
Ordered carpet, called to let me know it would be dispatched that day and arrived within 3day. (Am in the highlands)
Overall staff were pleasant and helpful. I absolutely love my new stair carpet
Delivery guys were very helpful and took my carpet into my house for me.
26 de março de 2026
Best online carpet shop
Easy to use web site, and fast delivery. Massive choice of carpets and colours.
1 de abril de 2026
Great quality carpet
Great quality carpet, good buying experience and excellent delivery.
23 de março de 2026
EVERYTHING WAS FIRST CLASS FROM START…
EVERYTHING WAS FIRST CLASS FROM START TO FINISH. THE CARPET WAS AS DESCRIBED ,ALSO DELIVERY WAS EXCELLENT. Thank you very much.
5 de março de 2026
Be prepared. My delivery came very quickly - luckily I was in and it wasn't raining - and the courier was gone before I could blink let alone ask for a hand moving it.
It was exactly as promised and delivered super quickly. Can't really ask for much ore can you?
18 de março de 2026
Excellent service
Bought a remnant, exactly as described ,delivered within 48hrs, was well wrapped and protected, we then ordered some coir matting sold by metre, again delivered within 48hrs, well packaged, extremely happy with service and carpet/coir mat
15 de março de 2026
fantastic
Great price, communication was brilliant, delivered exactly when they said, really helpful courier.
13 de março de 2026
Excellent quality roll vinyl and it looks fantastic!
The samples I ordered arrived with a few days, which was brilliant and I was able to choose what I wanted.
I ordered two rolls of vinyl for bedrooms (I have a cat who sometimes has accidents and another who scratches carpets). This is meant to be a temporary measure, but the flooring looks amazing! It’s foam backed, so comfortable under foot. The wood effect pattern looks brilliant and just as good as the more expensive click vinyl laid on the landing. The vinyl was delivered within three days and the quality is fantastic. I highly recommend.
15 de março de 2026
Opinião espontânea
Amazing level of service
Amazing level of service - really friendly customer service, fantastic quality of product, and a great turn around for delivery. Couldn't ask for a better service!
10 de março de 2026
Very quick delivery ordered on…
Very quick delivery ordered on Wednesday and arrived the next day.Brilliant customer service very helpful.As for the flooring it looks great many thanks.
5 de março de 2026
Competitive price and delivery charges
Competitive price and delivery charges. Delivered promptly and product was good. Would recommend
25 de fevereiro de 2026
Great experience
Very Good selection on the website all good price and fast delivery. Delivery driver placed item exactly where I asked, very polite and helpful- thank you Aaron! Will be buying again in the future.
27 de fevereiro de 2026
Lovely piece of quality carpet at a…
Lovely piece of quality carpet at a really reasonable price and fast delivery.
19 de fevereiro de 2026
Resposta da Burts Online Ltd
Hi Bella, Thank you for taking the time out to leave us a review! Its much appreciated.
The carpet I recievied was not what I…
The carpet I recievied was not what I ordered it should have been centurion invictus silkworm it was only half the thickness it should have been the customer has not noticed she has had invictus Orion whitch is a cheaper carpet off another supplier what is twice as thick
17 de fevereiro de 2026
Resposta da Burts Online Ltd
Thank you for leaving your review.
The carpet you received was indeed the one ordered, and Centurion Invictus and Orion have different colour ranges, so they would look quite different. We haven't received prior complaints about this situation from yourself.
Could you please double-check if the previous carpet was correct? Some of your comments are a bit unclear, and we want to ensure we address your concerns accurately. We’re here to help clarify any issues and assist further if needed.
Arrived very quickly and safely
Arrived very quickly and safely. Delivery firm also good. Flooring just as described and good quality
18 de fevereiro de 2026
Resposta da Burts Online Ltd
Thank you Shaun for the 5 star review!
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