Great product for the price. Minor faults are that when I looked online it seemed to be in stock with 2-3 day delivery. When I received no delivery emails I questioned it and was told I had to wai... Ver mais
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Leia as opiniões dos outros
Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Ver mais
Excellant service. Beautiful carpet. Fast delivery. Absolutely no hassle. So refreshing to speak to a human on the telephone who rang me (rather than the other way around! To arrange a convenient del... Ver mais
The team there are so lovely and changed my first order over for me. The carpets I ordered are good quality and much cheaper than going to the highstreet. Very happy customer. Thank you
Informações sobre a empresa
- Loja de carpetes
- também em
- Grossista de tapetes
- Loja de bricolage, casa e jardim
- Loja de pisos
- Loja especializada em pisos de linóleo
Escrito pela empresa
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Escrito pela empresa

- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Informações de contacto
Union Street, TS1 5PW, Middlesbrough, Reino Unido
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 57% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent
Quality carpet remnant at an excellent price. Super service delivered next day. Overall very satisfied and would use again. Highly Recommended.

Resposta da Burts Online Ltd
Great customer service
Great customer service , carpet arrived much sooner than expected. Would recommend.

Resposta da Burts Online Ltd
Great company easy to deal with and…
Great company easy to deal with and great communications all the way through the Journey. Phil was so Helpful and accommodating all the way through. We will be using Burts as our new supplier going forwards

Resposta da Burts Online Ltd
From ordering to deliver such a quick…
From ordering to deliver such a quick and easy process.
Good quality carpet and delivery driver was great, went above and beyond helpful when delivering.
damaged carpet on delivery emailed you…
damaged carpet on delivery emailed you and no reply

Resposta da Burts Online Ltd
I wrote to you to collect it
I wrote to you to collect it. I selected the width for a reason, you sent something way too big and you replied that I should be happy because I was getting extra carpet!
It’s too damn big!

Resposta da Burts Online Ltd
would recommend
Delivered quickly and delivery driver polite and put the carpet where i wanted it to go
Good service
I needed a bigger length of carpet than I could order online, so I contacted Burts and they were very helpful in arranging everything I needed, and delivering on a week that suited me.
Good value
The process for ordering the carpets was simple, I did call in for advise as I was trying to understand I could pay for a whole remnant and could they cut it in half for me for an extra fee so I would have two halves but was told it's an online company and that's it. You take or leave what's on the site...Samples took a week to arrive hence 4 instead of 5 stars. The delivery driver was brilliant, he worked directly for Burts (as I'm in the area) and was very pleasant.
Excellent service.
Great communication when stock was…
Great communication when stock was going to be in and then a fast delivery
Gorgeous carpet…
The only reason that I gave this carpet 4 stars instead of 5 is that it has a cut running down one of the edges. It hasn't gone through to the backing. But it is definitely there. That being said, I am really pleased with the quality, colour and pile. For the size of the room it was an absolute bargain. I have another 3 rooms to carpet and I will definitely be buying from Burts again!
Already written a review today first…
Already written a review today first class service from Phil thank you so much for your help
Excellent price for a quality carpet-…
Excellent price for a quality carpet- 50% off with very transparent and reasonable delivery costs. My query was dealt with immediately and the staff member I spoke with was courteous and pleasant, kindly calling back to confirm when the payment had gone through. I ordered it in the afternoon and delivery was the following morning- the carpet was well packed and has survived a week outside in a Yorkshire winter while I’ve been waiting for the carpet fitter. Thanks!
Great value
Delivery had to be rescheduled to a day we weren’t in but Burts tried to sort . Other that amazing quick service and value for money,
Burts stocked the carpet I wanted at…
Burts stocked the carpet I wanted at the best price. They offered quick communication when I had questions about the delivery, and the driver from DX was so friendly. Thanks so much! Can't wait to have the carpet fitted.

Resposta da Burts Online Ltd
Being delivered on time good price
Being delivered on time good price. The only thing is really not knowing the true colour online but for the price can’t complain

Resposta da Burts Online Ltd
Driver never answered his phone when…
Driver never answered his phone when rang back twice . And carpet was cut on an angle so didn’t fit the room properly.

Resposta da Burts Online Ltd
Arrived very fast
Arrived very fast, customer servixe replied almost immediately to me . Great company to deal with

Resposta da Burts Online Ltd
Always buy my carpets from here great…
Always buy my carpets from here great quality and service

Resposta da Burts Online Ltd
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