Burts Online Ltd Opiniões 

1455
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great product for the price. Minor faults are that when I looked online it seemed to be in stock with 2-3 day delivery. When I received no delivery emails I questioned it and was told I had to wai... Ver mais

Classificada 5 em 5 estrelas

Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Ver mais

Classificada 5 em 5 estrelas

Excellant service. Beautiful carpet. Fast delivery. Absolutely no hassle. So refreshing to speak to a human on the telephone who rang me (rather than the other way around! To arrange a convenient del... Ver mais

Classificada 5 em 5 estrelas

The team there are so lovely and changed my first order over for me. The carpets I ordered are good quality and much cheaper than going to the highstreet. Very happy customer. Thank you

Informações sobre a empresa

  1. Loja de carpetes
  2. também em
  3. Grossista de tapetes
  4. Loja de bricolage, casa e jardim
  5. Loja de pisos
  6. Loja especializada em pisos de linóleo

Escrito pela empresa

Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.

Burts Online Ltd

Escrito pela empresa

Customer service is our focus!
Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 57% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1455)

158 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Prompt delivery

Prompt delivery. Although had a slight glitch about the order, which meant that the carpet I had ordered turned out not to be available I was sent an excellent alternative at no extra cost.

9 de outubro de 2025
Classificada 5 em 5 estrelas

Great Customer Service *****

We found Burt's online whist hunting for a carpet we had been told from our usual supplier had been discontinued. Panicked and with 2 rooms still to finish, I contacted Burt's who was showing they had this carpet on the website. I spoke with a lovely man called Brandon,explained
we needed this particular carpet and he contacted the supplier directly, confirming it wasn't discontinued and ordered it for us. Honestly such a helpful guy a credit to the company. He kept us updated every step of the way with delivery too.
A fantastic company to deal with, great online prices. We will definitely use Burts for all our future projects.

10 de setembro de 2025
Classificada 5 em 5 estrelas

I have been juggling ordering from a…

I have been juggling ordering from a shop or online for months, some people said it was risky as you don’t know what you’re going to get. I did my research on Burts, and after receiving several samples, plus they answered all my questions quickly and were very helpful every time I contacted them, I decided I would take the plunge as their prices and quality appeared to be the best out there. I have received my carpets now and I am delighted to say they are top notch quality. The customer service from Phil was exceptional and I can’t praise this.company highly enough and have recommended this company to all my family and friends.

2 de setembro de 2025
Classificada 2 em 5 estrelas

There was a few flaws in my carpet

There was a few flaws in my carpet

1 de setembro de 2025
logótipo da Burts Online Ltd

Resposta da Burts Online Ltd

Hi Paul, this is the first we have heard of your issues. If called or emailed we would always do our best to rectify the situation for you but we have not heard from you. Please email us - info@burts.co.uk

Classificada 5 em 5 estrelas

A great company to deal with

A great company to deal with, very helpful and professional and very competitively priced products, I have used them before and I will do again.

22 de agosto de 2025
logótipo da Burts Online Ltd

Resposta da Burts Online Ltd

Thank you Helen! Your review is much appreciated.

Classificada 5 em 5 estrelas

Very good price on an Abingdon carpet

Very good price on an Abingdon carpet. I was told it would take 3 to 5 days for the carpet to arrive at Burts and another day for their delivery day.
In practice the carpet was delivered to me in 2 days, after placing order.
Brandon was very good to deal with and the in house driver was very helpful getting the carpet into the house.

27 de agosto de 2025
logótipo da Burts Online Ltd

Resposta da Burts Online Ltd

Thank you so much Colin!

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