Great product for the price. Minor faults are that when I looked online it seemed to be in stock with 2-3 day delivery. When I received no delivery emails I questioned it and was told I had to wai... Ver mais
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Leia as opiniões dos outros
Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Ver mais
Excellant service. Beautiful carpet. Fast delivery. Absolutely no hassle. So refreshing to speak to a human on the telephone who rang me (rather than the other way around! To arrange a convenient del... Ver mais
The team there are so lovely and changed my first order over for me. The carpets I ordered are good quality and much cheaper than going to the highstreet. Very happy customer. Thank you
Informações sobre a empresa
- Loja de carpetes
- também em
- Grossista de tapetes
- Loja de bricolage, casa e jardim
- Loja de pisos
- Loja especializada em pisos de linóleo
Escrito pela empresa
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Escrito pela empresa

- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Informações de contacto
Union Street, TS1 5PW, Middlesbrough, Reino Unido
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 57% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brought a flooring that is usually only…
Brought a flooring that is usually only available via a shop the process from ordering to delivery was excellent and the company sent updates so I didn’t have to stay in alday.
Would 100% use again with the flooring and fitting it came to half the price of a shop.

Resposta da Burts Online Ltd
Great service from Burts online
Great service from Burts online. Unfortunately they had run out of stock for the one I ordered and I was offered a refund or alternative product. I took the alternative which was a perfect substitute and delivered in 2 days. I’ll use your services again. Many thanks

Resposta da Burts Online Ltd
Great Value Carpets with One Small Area for Improvement
I have been using Burts Carpets online for well over a decade, on and off, and they have consistently offered very reasonable prices and excellent-quality carpets. For value and reliability, they have always been a solid choice.
My only minor criticism is around the presentation of room-size remnants. In the past, Burts Carpets used to include actual photos of the remnants themselves, whereas now the images appear to be taken from the main product listings. This makes it harder to judge the carpet properly. There is nothing quite like seeing a real photo of the carpet — even rolled up and stacked — as it gives a much clearer sense of the texture and, more importantly, the true colour.
That said, when it comes to price and quality, I genuinely wouldn’t bother going anywhere else. Burts Carpets remain a dependable and excellent option, and I would continue to recommend them without hesitation.
Great communication by phone
Great communication by phone, happy to check inventory. Carpet delivered very quickly. We'll done
The selection of products was…
The selection of products was excellent. Placing an order online was straightforward. Delivery met the expected timeline. The entire process was smooth and effective.
Great friendly service and good quality…
Great friendly service and good quality flooring!
Great customer service
Phil gave greats service and has kept me updated at every stage. Really helpful. Will definitely use this company again.
Very helpful
Very helpful, great price, delivered on time. Miserable delivery driver, although it was early !
Great products good customer service…
Great products good customer service and shipping. What more do you need to know
Great delivery of a lovely carpet
Great delivery of a lovely carpet. I had to ring aɓout delivery and the guy on the phone sorted it .
Great customer services
Great customer services, assisted us in the correct colour for our room, good choice of carpets and remnants, and value.
Very expensive postage for a tiny…
Very expensive postage for a tiny bathroom remnant ,hopefully they will add a cheaper option for these.
Excellent quality and arrived on time.
Easy to order, samples sent. We were informed that was the carpet would be made to order there would be a 12 week wait and this was fulfilled on time. Good communication throughout. Highly recommended company.
Quality product too! Looks great! Very pleased.
Overall great experience
Overall great experience. Quality product delivered really quickly. Only thing that knocks it down is the use of dx as a delivery partner, no tracking available and ignored delivery day update. Burts as a company cannot fault.
The range of merchandise was very good.
The range of merchandise was very good.
The online ordering was simple.
The delivery was as quoted.
The overall experience was easy and efficient.
Very good product & price!
A very good price for a what is a really quite high end & expensive carpet, delivered when you said. Excellent service, thanks.
Great price and good service
A satisfied returning customer.
I'm a returning customer. Still a good selection at a very keen price.
We received excellent service5 star service from…
We received excellent service from Burt’s. The carpet was a very competitive price and excellent quality they even arranged for us to pick the carpet up saving on delivery.
Will definitely use them again.
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