EE Business Opiniões 

286
TrustScore: 3.5 em 5

3,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I never receive bills from them I have to go on line & retrieve the bill myself. However I have been trying to do this for about for about 3 weeks (on & off) without success. I have just managed to... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Started off with great service but recently it’s been terrible. Paid for roaming abroad and charged twice as well as the foreign networks not connecting. Tier 2 support finally resolved but the way I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thomas was a wonderful representative of EE. He not only converted a physical sim to an eSIM, but also sent spare SIM cards for future activations for our business. He thoroughly reviewed our calling... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had problems connecting whilst on holiday due to having not long upgrading phones, a lovely Scottish lady Nadine was fantastic she had us sorted in no time at all felt like an old friend by the tim... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de telecomunicação
  2. Operadora de redes móveis
  3. Serviço de hospedagem web

Escrito pela empresa

Stay connected with the UK’s most reliable network, offering the fastest speeds and unbeatable 5G coverage. Whatever your business size — from 1 employee to 10,000 plus — we will tailor a complete mobile solution that keeps you connected and boosts productivity to meet your business goals, and all on the UK's best network.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

286 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 97% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(286)

162 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good customer service

Good customer service

17 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi Neil,

Thank you for your review. We always aim to deliver outstanding customer service, and we're thrilled you had an excellent experience.

Best wishes,
EE Business

Classificada 5 em 5 estrelas

I called in and spoke to Kul to port a…

I called in and spoke to Kul to port a number in for one of my business lines the process was seamless and as someone with techno phobia she was great

17 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi Darren,

We're thrilled to hear your number port was seamless. Thanks for taking the time to leave this excellent review, we'll share this with Kul and the team.

Best wishes,
EE Business

Classificada 5 em 5 estrelas

I actually got to communicate with a…

I actually got to communicate with a real person who was not only sympathetic to my issues but he went above and beyond to sort them out. Than you so much Chris Essler. EE had a chance to win a customer for life or lose a customer for life. Chris on behalf of EE definitely won a customer for life. Thank you Chris.

17 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi Dave,

Thanks for this excellent review & your kind words. We're thrilled to hear you had such a positive experience and we'll share your kind words with Chris and the team.

Best wishes,
EE Business

Classificada 5 em 5 estrelas

Carol Outstanding customer service

Thank you Carole for your outstanding service this morning and explaining things clearly to me now I understand the situation with roaming charges.

Your service is a credit to EE

Thanks once again

Mr Irwin

16 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi Mr Irwin,

We appreciate your kind words. Thanks for taking the time to leave this excellent review. We'll share your feedback with Carol and the team.

Best wishes,
EE Business

Classificada 5 em 5 estrelas

Carol an outstanding operative.

The operative Carol was extremely helpful. She was friendly courteous and professional. Carol sorted out my query immediately when I had spent nearly 15 minutes on line trying to get it sorted. Carol is a credit to EE.

15 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi James,

Thanks for this excellent review and we'll share your kind words with Carol and the team.

Best wishes,
EE Business

Classificada 5 em 5 estrelas

All was resolved very quickly and…

All was resolved very quickly and efficiently by Carol

12 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi Alan,

Thanks for this excellent review and we'll share your kind words with Carol and the team.

Best wishes,
EE Business

Classificada 5 em 5 estrelas

She has a very friendly voice and was…

She has a very friendly voice and was very understanding and patient with my queries.
She resolved the issues I had very quickly. Thank you Carol!

12 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi Simi,

Thanks for this excellent review and we'll share your kind words with Carol and the team.

Best wishes,
EE Business

Classificada 5 em 5 estrelas

Carol was very helpful and…

Carol was very helpful and professional. It was good to hear a friendly voice in my favourite accent (Scottish) she solved my question and also offered sales advice which leaves me feeling confident in using EE in future. Well done hen!

11 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi Ray,

Thanks for this excellent review. We're thrilled to hear you had such a positive experience and we'll share your kind words with Carol and the team.

Best wishes,
EE Business

Classificada 1 em 5 estrelas

Incapable of turning warm business into customer

Called EE Business Sales team and spoke with Diana. She went through all plans and said she would email me. NO EMAIL
I called again four days later and asked her to email me. Whilst not only forgetting who I was, she said she would email, NO EMAIL
I called a third time FFS, this is new business coming to you as a warm call from someone who wants your services and you cant be bothered sending an email. I gave up after the fourth call and the moody person stating that she gave the message last time. I guess this sums it all up. Lack of customer respect and inability to deliver their service. If Diana worked for my company, I would fire her.

9 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi Richard,

We’re sorry to hear about your experience. We’d be happy to investigate this further. If you could reply to our request for further information, once received, we’ll do our best to support you.

Best wishes,
EE Business

Classificada 5 em 5 estrelas

Quite a complicated change of ownership…

Quite a complicated change of ownership issue, closing accounts, opening new ones.

Carol at EE sorted it all quickly and professionally with a lovely manner

11 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi Mario,

Thanks for this excellent feedback. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Classificada 5 em 5 estrelas

Carol super helpful and knowledgable

Carol super helpful and knowledgable. My query was handled very quickly.

11 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi Robert,

Thanks for this excellent feedback. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Classificada 5 em 5 estrelas

Carol @ EE Business

Carol @ EE Business - was very helpful and friendly and sorted out the issues straight away without the need to transfer me to various people. Thanks.

10 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi Clarkson,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Classificada 5 em 5 estrelas

EE adviser Carol

Carol helped me today with getting roaming set up on my iPhone for when I go on holiday. She was quick, efficient and helpful

10 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi Tracey,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Classificada 5 em 5 estrelas

Helpful in changing admin

Helpful in changing admin

10 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi Angie,

Thank you for your feedback. We'll share your feedback with the team.

Best wishes,
EE Business

Classificada 5 em 5 estrelas

Carol was very helpful and…

Carol was very helpful and professional, she persivered with my request, I was very satisfied with her service.

9 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi Robert,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Classificada 5 em 5 estrelas

Carol was excellent

Carol was excellent. She understood my query and resolved it with empathy. Thanks very much.

9 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi Claire,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Classificada 5 em 5 estrelas

Good Customer Service

Very helpful and sorted my requests promptly

9 de setembro de 2025
Opinião espontânea
logótipo da EE Business

Resposta da EE Business

Hi Tom,

Thank you for your feedback. We'll share your feedback with the team.

Best wishes,
EE Business

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