Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We used Buzz eSIM for a trip to China last year and were really happy about it so decided to use it again for our trip in Japan this year. It didn't disappoint - we got the same good experience and... Ver mais

Classificada 5 em 5 estrelas

Got an eSIM for a US Trip back in October 2025. It was perfect, had no issues. Ordered another for this month (May 2026). A couple of hiccups getting it installed this time, I (foolishly) still h... Ver mais

Classificada 5 em 5 estrelas

7 day esim worked perfectly to the USA New York. On landing, attach to the airport WiFi. If you miss the automatic message to connect that pops up, don't worry, just go to phone settings sim managemen... Ver mais

Classificada 5 em 5 estrelas

Used Buzz eSIM last time in America. So for our 2 week holiday we had to use Buzz again. This time we both had eSIMs. They worked perfectly and it’s really easy to get them up and running. Ours were a... Ver mais

Informações sobre a empresa

  1. Empresa de telecomunicação

Escrito pela empresa

Buzz eSIM is a digital network supplier, supplying everyone worldwide with a seamless and unlimited connection experience without the need for a physical SIM card. Our services provide low prices, ensuring affordability while traveling worldwide. We make sure that your connection with Buzz eSIM isn't just convenient; it's a quick, secure, and reliable experience.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

387 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 91% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great experience!

Again, another great experience. Very responsive team at Buzz!

The only thing I would say for travellers going into the USA, is beware when you are on the immigration side as with that Wi-Fi you are not able to have access to webpages that the US government doesn’t want you to - which are most of them! So we were not able to connect and download the eSIM. We had to cross immigration onto the other side, in order to be able to access the eSIM. This was frustrating as we spent a whole hour trying to get it logged into our phone while we were queuing for immigration. The moment we switched Wi-Fi carriers, it worked smoothly.

Very good service throughout, and as promised unlimited text data and calls. Would definitely recommend!

8 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very good service

Very good service , we had a small problem connecting and it was dealt with quickly. Have used our phones throughout our trip with no issues. Five star service

4 de maio de 2025
Classificada 5 em 5 estrelas

7 day esim worked perfectly to the USA…

7 day esim worked perfectly to the USA New York. On landing, attach to the airport WiFi. If you miss the automatic message to connect that pops up, don't worry, just go to phone settings sim management and activate esim. It will know which one as you upload imei number on purchase so it's already there. Data, phone, text all good. Doesn't activate until 10,am local time though, so if you're arriving earlier, set it to start the day before.

26 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Cost effective, faultless experience using Buzz eSim

Used Buzz eSim recently on a holiday to US which included Las Vegas, San Francisco and a cruise down the Californian Coast. It worked perfectly on my Samsung S23 FE across all locations. I ordered it for a few days in advanced of my holiday and it arrived before then. When installed in the UK it gave me a US phone number which was good as I could then share it with various holiday bookings (hotels, cruise line etc) as a point of contact before travelling. Only received a couple of marketing texts (ie CVS) which I had read about happening on other reviews. Only limitation was I could not ring other members in my group in an emergency using their mobile numbers as you need to put the 44 UK code in front and the T mobile contract sees this as an international call and won't allow it. Need to use Whatsapp calling which then requires the other person to be connected to Wifi if they have data roaming turned off. Would definitely recommend and use again in the future, especially when EU roaming charges start to be applied again on my contract.

13 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Szuper szolgáltatás,teljesen korlátlan

Szuper szolgáltatás nagyon jó áron. 4db esimet rendeltem az USA-ba. T-Mobile hálózaton működik,szinte mindenhol 5G korlátlan netem volt. Gyorsan valóban korlátlan adatmennyiség áll rendelkezésre . Semmi gond nem volt az installálással,az indulás előtti napon automatikusan megérkeztek ah esimek a telefonokra.

17 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Solution worked perfectly

Solution worked perfectly, despite my initial skepticism over using a IMEI installation rather than a QR code. eSIM activated a day before my trip and lasted all the way through until I was out of the country. Excellent will use again for future trips.

22 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

It doesn’t work at all

It doesn’t work at all, and I forced to buy another ESIM card from another carrier

9 de abril de 2025
logótipo da Buzz eSIM

Resposta da Buzz eSIM

Dear Abutaleb Oasi,

Thank you for your feedback, and I'm truly sorry to hear about the trouble you experienced.

We sincerely apologize that the service did not work as expected, and that you felt compelled to purchase another eSIM from a different carrier. That’s certainly not the experience we want for any of our customers.

We genuinely wish you had reached out to us at the time — we would have been glad to assist and work with you to resolve the issue promptly. Our support team is always here to help, and we’re committed to ensuring our service works smoothly for every customer.

If there’s anything we can do to make this right or assist you further, please don’t hesitate to reach out.

Sincerely,
Buzz eSIM Team

Classificada 5 em 5 estrelas

5 stars for everything

My recent experience was very great, the activation of the SIM was easy and simple and I did it before my trip so I was able to connect right when I arrived in the US. The connection is faster and it has 5G. It was even stronger than the Wi-Fi in the hotel. I really enjoyed it and in my next experience I will reuse it.

12 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant experience

Brilliant experience. Used sim for unlimited data and calls when in Orlando. My wife also got it. Worked perfect the esim.

10 de abril de 2025
Classificada 3 em 5 estrelas

Connection problem.

I had trouble connecting it. I’m not very technically savey. I messaged support and they didn’t respond in a timely manner. Problem could have been solved much quicker although it was finally rectified.

20 de abril de 2025
logótipo da Buzz eSIM

Resposta da Buzz eSIM

Dear Customer,

Thank you for sharing your experience with us, and I’m very sorry to hear about the difficulties you faced while setting up your connection.

We understand that not everyone is technically inclined, and we truly regret that our support team didn’t respond as quickly as you needed. Timely assistance is essential, especially when resolving setup issues, and it’s clear we fell short in that regard.

While I’m glad to hear the issue was eventually resolved, it should have been a smoother and quicker process for you from the start. We appreciate your patience, and your feedback will help us improve how we support our customers going forward.

If there’s anything else we can do to assist or make this right, please don’t hesitate to let us know.

Sincerely,

Buzz eSIM Team

Classificada 5 em 5 estrelas

Great service

Bought an esim and had trouble activating it. Emailed the customer support and they replied immediately, several times, and soon got it working. Now the esim is fully functional and working great. Thought I'd been scammed (you send in your phone IMEI number etc to activate the sim) but actually got excellent service. Highly recommended.

18 de abril de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais