This is the first experience of using Byeway logistics . The parasol and base weighed approx 150 kilos . The items were dekuvered on time on the said day and stored neatly as we were away during deliv... Ver mais
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Prompt delivery, kept fully informed and updated from when the order was placed with this handler. Delivery team rang ahead of delivery as promised and were efficient and careful with the many boxed p... Ver mais
A empresa respondeu
I was called 30 mins before delivery, we had an aluminum pergola put up! The guys were very professional, friendly, polite and very precise. They cleared everything when finished. Excellent job
A empresa respondeu
Whole process was effortless. Customer Service was great and kept us updated. Installers were polite, tidy and very thorough and quick in installation. Would highly recommend.
Informações sobre a empresa
Escrito pela empresa
Bespoke 2 Person white glove deliveries, delivered to room of choice, packaging removal, installations, recycling of end of life products, track & trace, white goods, furniture, beds, mattresses, sofas, priority deliveries, UK mainland deliveries, fulfilment, pick & pack, storage, carrying on deliveries for e-bay users, Amazon, manufactures, retailers, deliveries business to customer and business to business. 24/7 operational , deliveries available every day including weekends from 7am to 9pm . Full trunking and traction support nationwide. Re-work of products and returns. Fully secured site with manned security. fully uniformed drivers. Byeway Logistics has logistics in its blood dating back to the 1800s, The One Stop Logistics Company
Informações de contacto
Corby , NN17 4LT , Corby, Reino Unido
- 01536 660221
- customerservice@byewaylogistics.co.uk
- byewaylogistics.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 69% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The delivery time changed three times
The delivery time changed three times. Originally scheduled for 5-8pm, which was accepted. The day before delivery it changed to 3-6pm, which resulted in us having to organise time off work at short notice to be at home. On the day of the delivery it changed again in the morning (10:30am) to 11-2pm. This created unnecessary stress to get additional time off work to be there for the delivery at 12pm. It isn't reasonable to ask customers to accept a delivery slot and then change it twice (one on the day of delivery) to ensure someone is at home.

Resposta da Byeway Logistics LTD
Very polite and very tidy did their…
Very polite and very tidy did their jobs and went

Resposta da Byeway Logistics LTD
Great delivery guys
Great delivery guys, called ahead, polite, helpful, on time, they put the item into the garage for me as weather was awful. All round great service, thank you

Resposta da Byeway Logistics LTD
Good delivery service
The delivery guys called beforehand, arrived in the time slot given, were very polite and mist importantly, happily carried an extremely heavy (75kg) chest of drawers to the first floor. Happy with the service!

Resposta da Byeway Logistics LTD
Communication was simple and precise
Communication was simple and precise. Just the job!

Resposta da Byeway Logistics LTD
Lovely delivery lads pleased with my…
Lovely delivery lads pleased with my fridge freezer but took a long time to unpack as we are pensioners all done now and happy

Resposta da Byeway Logistics LTD
effortlessly efficient
a prompt & courteous service who's delivery team showed obvious skill and experience in handling my sofa delivery

Resposta da Byeway Logistics LTD
How good is it to get reliable delivery…
How good is it to get reliable delivery updates and a very personal service
Thank you 🙏

Resposta da Byeway Logistics LTD
The mattress exchange
The mattress seems to be very firm which we wanted but haven’t tried it yet as only just been delivered. Delivery men were very nice and when they saw we were incapacitated and not able to do much they moved furniture and things to get mattress through to bedroom and took previous one off the bed and put new one on and placed other mattress ready for collection in a few days as it was from a different company. Very polite very helpful no complaints. Will post later in week to say what mattress is like.

Resposta da Byeway Logistics LTD
Very quick assembly and polite men
Very quick assembly and polite men

Resposta da Byeway Logistics LTD
Excellent
Excellent. Brilliant service and communications. Given delivery date and delivered within time slot. Full assistance given with large package into garage. Very friendly and efficient guys. Couldn't ask for more. NO PROBLEMS. Better than most delivery providers.

Resposta da Byeway Logistics LTD
Organised effectively
Organised effectively, communicated well, arrived when they said they would with adequate notice and the two operatives were pleasant and helpful.

Resposta da Byeway Logistics LTD
Great service and experience
Great service and experience, excellent communication. The staff was very friendly and helpful. The delivery was on time and flawless.

Resposta da Byeway Logistics LTD
Fabulous guys
Fabulous guys, very efficient very friendly very polite.

Resposta da Byeway Logistics LTD
Donal and his colleague arrived at the…
Donal and his colleague arrived at the time agreed and were extremely, helpful and polite. Nothing was too much trouble, They are a credit to the company!

Resposta da Byeway Logistics LTD
Delivery of item outside proposed…
Delivery of item outside proposed delivery time window. The early delivery posed logistical difficulties.
Otherwise delivery process well managed.

Resposta da Byeway Logistics LTD
Nice efficient guys
Nice guys. Knew what they were doing and made an excellent job of erecting the pergola.

Resposta da Byeway Logistics LTD
Highly recommended
Highly recommended, a very personal experience with lovely staff members on the phone and delivery guys. The garden box is a high quality solid product and it fit together really easily. We were very impressed with the recyclable packaging and the incredibly well organised assembly parts which made building really straightforward. 10/10, thank you!

Resposta da Byeway Logistics LTD
Excellent delivery service
Drivers kept me informed of expected delivery times and were spot on! Polite and helpful took my parcel into the garden where I wanted it. Excellent service from start to finish.

Resposta da Byeway Logistics LTD
Excellent delivery
Excellent delivery. I had a lovely lady call me the day before just to confirm that the delivery date was ok for me and an expected delivery time. On the day i had a phone call to say they were 30 mins away. Delivery was very good *****

Resposta da Byeway Logistics LTD
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