This company is just a drop shipping company. Their customer service is abysmal. I gave them a fair chance to rectify the issue and they don't keep their word and ended up ghosting me. Only thing that... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
This company is just a drop shipping company. Their customer service is abysmal. I gave them a fair chance to rectify the issue and they don't keep their word and ended up ghosting me. Only thing that... Ver mais
A empresa respondeu
I asked tons of questions and always got a courteous prompt reply. Would do business with them without question. They are awesome to deal with….
We purchased a Trillion Walker in May 2026. Recently (July 2026) my husband took a spill & somehow one of the arms of the device snapped in 2. We were distressed because he really needs the walker! I... Ver mais
My order was on-time and exactly what I ordered. I had a question on my billing - since I had an incorrect amount on my bank statement. Canadian Medical answered my questions promptly - I have never... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick and efficient service. No problems.

Resposta da Canadianmedicalstore
Ordered my product at a really good price……. Checkout was really easy………. And shipping was great

Resposta da Canadianmedicalstore
These guys went above and beyond and personally delivered a cryocuff for my partner after surgery when the shipping was delayed. Couldn't be more grateful and highly recommend them for speedy and reliable service.

Resposta da Canadianmedicalstore
I have been using Canadian medical store now for over 6 months and find them very accommodating in when changes are needed.

Resposta da Canadianmedicalstore
When the item arrived it had a faulty piece. I contacted Canadian Medical Store and a new replacement was at more door within a week. No questions, just a solution.

Resposta da Canadianmedicalstore
Terrible my package not only was a week late shipping it now says delivered and it isn’t delivered to me and of course you can get a hold of no assistance from
company or delivery service I hope they aren’t as careless with non emergency medical supplies. I am very unimpressed and now get to spend another two weeks making my injury worse as my expected support has not arrived again! And I have to leave home to go to work.

Resposta da Canadianmedicalstore
My first experience with Canadian Medical Store in Vancouver, BC.
After choosing the « ByAcre Carbon Ultralight Rollator », it was very easy to order online, and the customer service was quick and courteous.
A positive experience that I recommend without hesitation.
I always have great experiences with my purchases, am happy with the products, and have been using this store for a couple of years.

Resposta da Canadianmedicalstore
No complaints about the quality of the product. But delay of delivery is a major issue. I placed the order on November 6th, and at the moment I was told to expect delivery within 2-5 days. Two weeks later no delivery no updates from vendor. I had to send 2 emails before I get response from vendor. Eventually the item was delivered 26 days after the order was placed.

Resposta da Canadianmedicalstore

Resposta da Canadianmedicalstore
This is the second time I ordered from the website. Delivered as fast as before. It's such an efficient and reliable company. Keep it up! Will come back again.

Resposta da Canadianmedicalstore
Quality item at a great price. Small issue but was addressed quickly.

Resposta da Canadianmedicalstore
The wait from purchase to delivery was about three weeks, but I am okay with that considering they had the item I needed for less than 50% of where I can find it anywhere else. My pharmacy doesn’t carry the size I needed and every online store was insanely prices. I will be ordering again and am very much appreciative of this shop, thank you so much!

Resposta da Canadianmedicalstore
Absolutely thrilled with delivery and reasonable price, also awesome people to deal with.
My daughter has Angelman Syndrome so equipment is a must and I highly recommend this company for any equipment.
100 star hands down

Resposta da Canadianmedicalstore
I bought a rollator from this store and the customer service I recieved from Ahmed was far and beyond exceptional ! I ha a small issue after delivery and it was resolved quickly and efficiently The same day !! Ahmed has given me faith in the online experience with his professionalism . Great job Ahmed !!!

Resposta da Canadianmedicalstore
I have Previously left review regarding, refund and restocking fees. The maegment got involved and corrected the issue and issued full refund on the first order as i was advised. I also received call to apologize for the miscommunication . I must admit resolving the issue is good and reflects on good intention and of course error do happen. Thanks for taking the time to resolve the issue.

Resposta da Canadianmedicalstore
Excellent products and service. Owner was very responsive when I had questions.

Resposta da Canadianmedicalstore
I had a problem with the bottom of my cane and it was taken care of right away.
Thanks so much for the great service.

Resposta da Canadianmedicalstore
Did not receive updates nor tracking on my order. When I eventually reached out 4 business days later, after not receiving anything; I was told they’ll look into it. I was eventually told it was on back order and then it was sent the following day. Better communication would’ve been appreciated without having to chase after the company.

Resposta da Canadianmedicalstore
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