Canadianmedicalstore Opiniões 

75
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

This company is just a drop shipping company. Their customer service is abysmal. I gave them a fair chance to rectify the issue and they don't keep their word and ended up ghosting me. Only thing that... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I asked tons of questions and always got a courteous prompt reply. Would do business with them without question. They are awesome to deal with….

Classificada 5 em 5 estrelas

We purchased a Trillion Walker in May 2026. Recently (July 2026) my husband took a spill & somehow one of the arms of the device snapped in 2. We were distressed because he really needs the walker! I... Ver mais

Classificada 5 em 5 estrelas

My order was on-time and exactly what I ordered. I had a question on my billing - since I had an incorrect amount on my bank statement. Canadian Medical answered my questions promptly - I have never... Ver mais

A empresa respondeu


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

75 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(75)

52 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Simply good service

Simple - received exactly what I ordered within days. Reasonable pricing. I will deal with Canadian Medical again.

5 de outubro de 2025
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Resposta da Canadianmedicalstore

Thank you so much

Classificada 5 em 5 estrelas

Thank you, great customer service

Thank you, Ahmed, for your excellent customer service! The product I had ordered from United Canada was lost in transit and it would take another 3 weeks at least to receive the re-order. Ahmed from Canadian Medical Store found the same product in their stock (bonus, it was on sale!) and delivered it to a pick-up location in Dunbar the very same day that I called them. When I picked it up from the convenience store, he spotted the clerk helping me to my car. He introduced himself and carried the heavy box the rest of the way. Thank you so much!!

I was also very impressed that Canadian Medical Store had the Tena small size product in stock. It is very difficult to find. I'll definitely be re-ordering from Canadian Medical store in the future. Ahmed recommended a subscription which offers a discount and would ensure I always have sufficient product in the future.

2 de outubro de 2025
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Resposta da Canadianmedicalstore

Thank you so much

Classificada 4 em 5 estrelas

Less packaging needed

Great products. I would suggest less packaging to protect our environment. The small item arrived in a large box with packing material, and could have been in some kind of paper or plastic envelope. The product was not fragile in any way.

30 de setembro de 2025
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Resposta da Canadianmedicalstore

Thank you so much

Classificada 5 em 5 estrelas

Yes everything was A OK


Yes everything was A OK.
The shipment arrived , even earlier than I expected.
Everything was as ordered.
I will be a repeat customer! Thank you.

1 de setembro de 2025
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Resposta da Canadianmedicalstore

Thank you so much

Classificada 5 em 5 estrelas

I order regularly and always satisfied pleased…

I order regularly and always pleased with their products and service. Excellent service! But yesterday wrong size was shipped out and correct one was sent the next day. I barely hit send on email and they were calling me to get it corrected. Can’t believe how fast they responded!

25 de setembro de 2025
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Resposta da Canadianmedicalstore

Thank you so much for your kind words and for sharing your experience with us! We truly appreciate your continued trust and loyalty. I’m glad our team was able to resolve the issue quickly and get you the correct size right away. Your support means a lot to us, and we’ll always do our best to keep providing you with excellent service.

Classificada 5 em 5 estrelas

Great customer service

Great collection of products at a competitive price. The support staff were very helpful when I made a mistake on my latest order. Very prompt and professional. I will order from them into the future.

25 de setembro de 2025
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Resposta da Canadianmedicalstore

Thank you for your wonderful feedback! We’re so glad to hear you’re happy with our products and service. Mistakes can happen, and we’re always here to help make things right quickly. We truly appreciate your trust in us and look forward to serving you again in the future!

Classificada 5 em 5 estrelas

Outstanding service by Ahmed

Outstanding service by Ahmed. He was so helpful with getting my order to me quickly , and even though he was out of stock in the size I needed , he said he would try to find one and he did!!! I definitely recommend Canadian Medical. Great service and a kind human. Thank you!

19 de setembro de 2025
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Resposta da Canadianmedicalstore

Thank you so much - We appreciate you

Classificada 5 em 5 estrelas

Fast, friendly, and great prices

Ahmed located the brace I needed (it was out of stock everywhere including Amazon) and I received it within a day and paid half the price other sites were asking. I am very happy with my purchase and my experience, I would recommend purchasing from Ahmed.

18 de setembro de 2025
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Resposta da Canadianmedicalstore

Thank you so much - We appreciate you

Classificada 3 em 5 estrelas

Shipping a disaster

While the chair I ordered, a Lightweight Expedition Aluminum Transport Chair came well packaged and as advertised, I was very disappointed in the delivery system they used. I ordered the chair on a Tuesday morning, paid an extra $25.99 for a speedier delivery service, since my wife could have used this chair on an upcoming event on the weekend and was assured by their confirmation that the order takes 1 business day to process the order. On Thursday, I still had no notification of my order, so I sent an email inquiring about my order. They assured me the order was processed and would send me a tracking number when they get one and was informed that it would take 3 business days for delivery even though their site when ordering said 1-2 business days. I got my tracking number (shipping label was created) on Friday and was in the hands of the shipper at 8:08 pm Friday. I received the chair the following Thursday afternoon. I was not impressed and neither was my wife. During this time, I checked further for their return policy and this is really important if you decide to purchase anything from this company. Check it out before ordering anything. I wasn’t going to review the company, but they have requested twice of me to do so, so there it is. The unit itself is 5 stars but the company is only a 3.

3 de julho de 2025
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Resposta da Canadianmedicalstore

Thank you so much - We appreciate you

Classificada 5 em 5 estrelas

Good experience

I ordered a walking boot after fracturing my toe. I didn't think I needed it expedited when I ordered it and changed my mind a day later. Ahmed was responsive and really accommodating. I appreciate the effort he put into ensuring I got my walking boot as soon as possible.

The pricing for the boot was also the best I could find.

19 de maio de 2025
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Resposta da Canadianmedicalstore

Thank you so much - We appreciate you

Classificada 5 em 5 estrelas

Outstanding Customer Service!

We’ve been ordering catheters for my dad over the past few months, and the experience has been excellent. The prices are lower and the delivery is faster than any other supplier we’ve used in Canada.

A big thank you to Ahmed for consistently providing exceptional service!

22 de junho de 2025
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Resposta da Canadianmedicalstore

Thank you so much

Classificada 1 em 5 estrelas

Poor customer service

Poor customer service. Does not respond to requests for return instructions. Update: They did not refund me for my purchase as they have responded below. They said they’d cancel the shipment and didn’t. Charged me and wouldn’t accept the return. Never opened it and it was a bandage. I donated it to a nonprofit.

20 de maio de 2025
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Resposta da Canadianmedicalstore

We did solve this issue and gave you full refund. Thank you so much - We appreciate you

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