Cannon Cars Opiniões 

59
•
TrustScore: 3 em 5

2,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Unreliable service. Let down again this morning by this taxi service which i booked a week ago. This is not the first time, the last time was 5 am and they managed to be 20 minutes late on a prebooke... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Cannon Cars are incredibly reliable and offer great prices, with friendly, patient drivers who either meet you at arrivals or give clear instructions on exactly where to meet at the airport. I have ne... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The third time this year that we have used Cannon Cars for Airport drop off and collections--everyone of them has been perfect.Collection today at London City Airport was seamless and we had a super d... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Driver arrived an hour late without an apology. He had an unfortunate manner and his English was difficult to understand. He refused to take a card payment offering to drive us to a cash point i... Ver mais

Informações sobre a empresa

Informação fornecida por diversas fontes externas

London (Bromley) based minicab and courier company specialising in airport pickups and business accounts


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

59 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,8

Todas as opiniões

(59)

11 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Got picked up from Stansted

Got picked up from Stansted, no problems with lateness, they tracked my flight and even called me when I landed so I didn’t get huge car park fees - thanks!

10 de outubro de 2024
Opinião espontânea
logótipo da Cannon Cars

Resposta da Cannon Cars

Thank you for your feedback, it's much appreciated.

Classificada 1 em 5 estrelas

Booked a cab two hours ahead and still…

Booked a cab two hours ahead and still hadn’t arrived after 45 minutes. No notification of eta. Cancelled and had to use public transport as it was too late to try another taxi service. Poor ‘service’ - will not use again.

11 de outubro de 2024
Opinião espontânea
logótipo da Cannon Cars

Resposta da Cannon Cars

Hi Keith, I'm so sorry to hear about your experience. Please call us on 02087778888 and ask for a manager to discuss.

Classificada 1 em 5 estrelas

DO YOURSELF A FAVOUR AND AVOID

DO YOURSELF A FAVOUR AND AVOID.
These people are basically scammers/tax avoiders.
They will quote you a price, send you an invoice for that price and once you’ve reached your destination they’ll ask you to pay 20% VAT on top of the price they originally quoted unless you pay them cash! Tax dodgers who even threatened to call the police if I did not pay the 20% added at the last minute. Disgusting.

1 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I recently did a review on how come I…

I recently did a review on how come I paid a different price to what I was quoted on my outward journey, to their credit they contacted me immediately and explained and resolved the issue,So well done Cannon Cars and thumbs up 👍👍

7 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

We booked in advance for a very early…

We booked in advance for a very early pick-up. Need to catch the train. The driver was half an hour late, we were about to miss the train. Called the office and the very rude lady instead of apologising, advised us next time to book even early. But it won't be next time. Will find another cab company, No more Cannons!!!

10 de junho de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Terrible service

Terrible service. Two hospital trips booked for appointments. No driver available. Why can't reception call to let you know in time to make alternative arrangements.? Used Uber though still late. Fortunately they saw me at hospital.
Never again will I use this company.

12 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Airport runs

We have had Cannon for three airports runs, early hours of the morning and midday.
Each driver has been reliable and friendly and took the worry out of getting to the airport on time.
The charge was also reasonable and hadn't gone up in three years!

3 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service from start to finish!

Excellent service from start to finish. Used them for airport transfer for my daughter who was travelling home alone. They were on time and the driver was courteous and professional. I highly recommend this company.

30 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Driver arrived an hour late without an…

Driver arrived an hour late without an apology.
He had an unfortunate manner and his English was difficult to understand.
He refused to take a card payment offering to drive us to a cash point insisting he would only take cash. On paying Cannons direct we discovered they charge twenty per cent extra for using a card.
Cannons should explain they charge twenty per cent above their quote if you use a card. They claim it is VAT? I did not realise a business was exempt from
VAT when taking cash payments???
Bad service and overpriced.

25 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

The Absolute WORST local cab company…

The Absolute WORST local cab company EVER - Pre-booked to pick up my teenage daughter and her friend from party at Midnight NEVER turned up NO apology despite many pleading phone calls - Prebooked late night pick up from airport - Another NO SHow - DO NOT USE THIS USELESS UNRELIABLE CAB FIRM TOTALLY USELESS AND OPERATERS LIE WILL NEVER EVER USE AGAIN PLEASE DO NOT USE IF YOU NEED TO GET ANYWHERE ON TIME THE WORST COMPANY EVER

1 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Booked Cannon cars for pick up and…

Booked Cannon cars for pick up and return to the O2 on Monday 4th March. Pick up was on time and smooth journey. Darren was the return journey driver. He arrived early and due to us not being familiar with pick up point/car park , the lady on the control got him to call me and direct us to his car. The homeward journey was smooth running and Darren was great company and delivered us home with out any problems. Would definitely recommend this cab company.

4 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Unrealiable

Booked a return journey last week. The cab for the outward journey turned up an hour late, and didn't even contact me to say there would be a delay. I was then charged "waiting time" for the return journey even though I was in the correct spot before my booked time, but had to spend a while on the phone to the driver trying to work out where he was.

30 de janeiro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Mixed Experience

The trip out to Heathrow was great. The driver was punctual, polite and drove safely and with consideration for his passengers. When we arrived back at Heathrow, however, nobody was waiting for us, even though our plane was on time and we got through customs quickly. This was not late at night - it was a Sunday 6pm.

I called their hotline repeatedly and nobody answered. Finally after many calls someone did answer. They investigated the problem and said that the driver had got stuck in traffic - there was an accident. Fair enough.

So we waited. And waited a bit more. I was just about to call them again when the phone rang. The driver was strangely at a different terminal and we needed to get there immediately. So we hauled all of our luggage across Heathrow. It turned out not to be that far, but we didn't know if we were even going the right way.

We eventually found our driver. He seemed in a big hurry, and drove at high speed. He was clearly a good driver, but he took a lot of risks and made us feel so sick we had to wind the window down on a cold night. It made me wonder if he was really the driver we had booked, or another driver who had dropped off some other passengers and was now being made to drive us.

We got home in the end, only a little late, but it made for unnecessary stress at the end of a tiring 11 hour flight.

29 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic airport service

Fantastic airport service! On booking emails were sent confirming bookings. He arrived early. On arrival back Jamie kept in touch and knowing we were delayed only parked when we landed. He was prompt very polite. Excellent service thank you!

29 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Cannon 55 Darren I arranged a pick up from Gatwick…

I arranged a pick up from Gatwick airport for my disabled mother and I for around 2 o’clock in the morning the driver called Darren CANNON55 called me while we landed to reassure me of the pick-up he asked to speak to the disabled assistant guy helping my mother Darren was absolutely amazing he is an asset to the cab office for his continuous help and assurance during our experience.. I am flying frm Gatwick regularly and will always request cannon55 Darren !!!

1 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT BOOK!!!

DO NOT BOOK!!!
Awful experience when I booked a cab to Heathrow at 3am.
The driver was rude and falling asleep at the wheel. Pay more for a cab but do not book here.

23 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I prebooked a car to the airport by…

I prebooked a car to the airport by email and received a prompt response confirming my booking (nice surprise as it was on a Saturday evening I emailed!) the car turned up on time, the driver even helped with my luggage! He seemed to know the area really well and managed to avoid road closures etc, without taking forever to get round them! I immediately booked for my return journey, same story! Definitely will be using these guys again!

1 de setembro de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais