Caple Opiniões 2217

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've just taken delivery of a new Caple wine cabinet that fits nicely under my kitchen work surface. My wine is now chilled to the perfect temperature. During the whole ordering and installation servi... Ver mais

Classificada 5 em 5 estrelas

We had a Caple tap fitted as part of a new kitchen 3.5 years ago. It recently started spluttering so I got in touch with the company direct (after being pointed that way by the kitchen installer.) I s... Ver mais

Classificada 5 em 5 estrelas

Aaron was very quick to respond to email request, personally checked the item was correct as per photo I sent and dispatch was very fast, packaged excellent, and received next day. Fantastic service... Ver mais

Classificada 5 em 5 estrelas

Highly recommended. Over 4 years ago I bought an pyro oven, microwave, fridge freezer, washing machine and dishwasher. Everything works perfectly still without one single repair. Highly recommended.

A empresa respondeu

Informações sobre a empresa

  1. Loja de utensílios de cozinha

Informação fornecida por diversas fontes externas

Caple is a multi-award winning appliances, sinks, taps, kitchen+ bedroom furniture brand.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very impressed

From start to finish, the buying experience was easy and efficient. The oven works brilliantly and I'm very satisfied with my purchase.

22 de agosto de 2025
Opinião espontânea
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Resposta da Caple

Hi Sheryl, Thank you for your review! We're delighted to hear that your buying experience was easy and that your oven is working brilliantly. We really appreciate your feedback! Caple

Classificada 5 em 5 estrelas

An amazing experience day with Caple

An amazing experience day with Caple. Wonderful food made using fantastic appliances. Brilliant to see them in action and to be able to taste the results. Huge thank you to Nikki and Jo!

3 de março de 2026
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Resposta da Caple

Thank you for your lovely review! We're so glad you enjoyed the experience day and got to see our appliances in action. We really appreciate your feedback!

Classificada 5 em 5 estrelas

Hannah was brilliant

Hannah was brilliant, even spotted and corrected my mistake when ordering, thanks so much

3 de março de 2026
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Resposta da Caple

Thank you for your review! We're delighted to hear Hannah was able to help and correct the mistake. We really appreciate your feedback!

Classificada 5 em 5 estrelas

Great customer service!

I do not own a Caple product. I am writing this review to let everyone know that this company has great customer service. First of all, if you email them, someone will respond. I had a conversation with Olivia Howse, and although she was not able to help me because it turned out the sink in question was not actually a Caple product, she went above and beyond in her attempts to help. These days, that is very impressive. Rest assured that you will be in good hands if you chooses to work with this company!

2 de março de 2026
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Resposta da Caple

Hi Jann, Thank you for your kind review! We're thrilled to hear that Olivia went above and beyond to help, even though the product wasn’t a Caple one. We really appreciate you sharing your experience and your kind words about our customer service!

Classificada 5 em 5 estrelas

Excellent and efficient service

Excellent and efficient service from Willow Neal

2 de março de 2026
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Resposta da Caple

Hi Amanda, Thank you for your great review! 😊 We're delighted to hear you received excellent and efficient service from Willow Neal. We'll be sure to pass on your kind feedback. Caple

Classificada 4 em 5 estrelas

Good quality products

Good quality products, totally satisfied with the ordering, delivery and overall service.

2 de março de 2026
Opinião espontânea
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Resposta da Caple

Thank you so much for your kind review! We’re really pleased to hear you’re happy with the quality of the products and that your ordering and delivery experience went smoothly. It’s great to know our service met your expectations. Thanks again for taking the time to share your feedback. Caple

Classificada 5 em 5 estrelas

I needed new strainer plugs and didn’t…

I needed new strainer plugs and didn’t want cheap ones that didn’t fit and leak so decided to buy directly from the supplier of the sink
I needed 2 but bought 3 so that I didn’t have to pay postage and now have a spare. They came quickly packaged really well and I was advised all the way
A well run company

22 de fevereiro de 2026
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Resposta da Caple

Thank you for your feedback! We’re glad everything arrived quickly and well packaged, and that your strainer plugs fit perfectly. Caple

Classificada 5 em 5 estrelas

Honesty and true customer service

Honesty, a rapid response to customers, no quibbling from Caple about honouring their 5 year warranty, and a very efficient spare parts supply of ceramic inserts to taps. Extremely reliable

23 de fevereiro de 2026
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Resposta da Caple

Thank you for your kind words! We’re thrilled to hear our team’s service and reliability have met your expectations.

Classificada 5 em 5 estrelas

Have had an amazing kitchen

Have had an amazing kitchen, but then moved house so now I need a new one! So far I have replaced the oven and am hoping to get a whole new kitchen. Great appliances and the units are really good. Would recommend!

14 de novembro de 2025
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Resposta da Caple

Thank you for your review! We're delighted to hear you’ve enjoyed your kitchen and appliances, and we’d be thrilled to help with your new one. We really appreciate your recommendation!

Classificada 5 em 5 estrelas

I had occasion to contact Caple…

I had occasion to contact Caple customer services to address a small problem with a recently installed Caple kitchen tap. Oliver was quick to respond and a great help resolve the issue. Very pleased with the service.

25 de fevereiro de 2026
Opinião espontânea
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Resposta da Caple

Thank you for your review! We're glad Oliver was able to help quickly and resolve the issue with your kitchen tap. We really appreciate your feedback!

Classificada 5 em 5 estrelas

My issue was sorted in one day

My issue was sorted in one day. Very good customer service from Oliver. Thank you.

27 de fevereiro de 2026
Opinião espontânea
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Resposta da Caple

Thank you for your review! We're delighted to hear Oliver was able to resolve your issue so quickly. We really appreciate your feedback! Caple

Classificada 5 em 5 estrelas

Had to contact service department on an…

Had to contact service department on an installation question.
Chan replied within the hour and he gave us the advice needed to complete successful install.

26 de fevereiro de 2026
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Resposta da Caple

Hi Mark, thanks for the great feedback! We'll be sure that Chan knows you appreciated his help. Caple

Classificada 5 em 5 estrelas

Dreamwork makes the Teamwork.

Willow & Hannah are just a part of a great response team. They are very proficient in the roles they do. Thank you!!!

25 de fevereiro de 2026
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Resposta da Caple

Love this, thanks for letting us know, we'll make sure Willow and Hannah knows you appreciated their help! Caple

Classificada 5 em 5 estrelas

I purchased a Caple sink approximately…

I purchased a Caple sink approximately 5 years ago.
I somehow lost the logo overflow cover .
I contacted caple customer services on Monday, and received a free replacement one today.
Very impressed!

26 de fevereiro de 2026
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Resposta da Caple

We really appreciate your feedback! It’s great to hear you’re impressed with the fast and helpful service.

Classificada 5 em 5 estrelas

Modern, sleek, wine cooler

We have a wine cooler and it’s fantastic! Modern, sleek, and the perfect addition to our kitchen.

1 de março de 2025
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Resposta da Caple

Thank you for your kind words Clare! We’re thrilled your wine cooler is a sleek and stylish addition to your kitchen.

Classificada 5 em 5 estrelas

A fantastic visit to the Caple showroom…

A fantastic visit to the Caple showroom in Bristol.

Very warm and welcoming, with great product knowledge and advise.

Great experience day and food.

26 de fevereiro de 2026
Opinião espontânea
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Resposta da Caple

We really appreciate your feedback! It’s great to hear the showroom, advice, and experience day made such a positive impression. Caple

Classificada 5 em 5 estrelas

Loved it

Loved it! Caple showroom was well organised and all staff was incredibly informative and kind.

26 de fevereiro de 2026
Opinião espontânea
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Resposta da Caple

We really appreciate your kind words! It’s great to hear your visit was so enjoyable and well organised. Caple

Classificada 5 em 5 estrelas

Lovely experience at the Caple…

Lovely experience at the Caple showroom, brilliant & helpful staff!

26 de fevereiro de 2026
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Resposta da Caple

Hi Kelly, We’re so glad to hear this! Our team loves helping visitors, and we’re happy you had a brilliant experience. Caple

Classificada 5 em 5 estrelas

Spare Parts needsd

The roller latches had lost two ball bearings on my Caple Extractor. I contacted Caple and the team was able to provide me with the information needed to identify the part needed. Excellent service and communication provided by the company and the latches arrived promptly. Thank you for your excellent service Caple

25 de fevereiro de 2026
Opinião espontânea
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Resposta da Caple

We really appreciate your kind words! It’s great to hear our service and communication made the process smooth and easy. Caple

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