I've just taken delivery of a new Caple wine cabinet that fits nicely under my kitchen work surface. My wine is now chilled to the perfect temperature. During the whole ordering and installation servi... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We had a Caple tap fitted as part of a new kitchen 3.5 years ago. It recently started spluttering so I got in touch with the company direct (after being pointed that way by the kitchen installer.) I s... Ver mais
Aaron was very quick to respond to email request, personally checked the item was correct as per photo I sent and dispatch was very fast, packaged excellent, and received next day. Fantastic service... Ver mais
Highly recommended. Over 4 years ago I bought an pyro oven, microwave, fridge freezer, washing machine and dishwasher. Everything works perfectly still without one single repair. Highly recommended.
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Caple is a multi-award winning appliances, sinks, taps, kitchen+ bedroom furniture brand.
Informações de contacto
Fourth Way, BS11, Bristol, Reino Unido
- 011793819000
- sales@caple.co.uk
- caple.co.uk
4,7
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Cant fault them at all.
Cant fault them at all.. delivery was super quick and communication was great..
Bins are excellent quality too..
3 de março de 2026
Resposta da Caple
Hi Simon, thank you for the positive review! I'm glad to hear you are happy with the quality of the bins, we love them as well! Let us know if there is anything else we can help you with. Caple
Was invited to the caple experience and…
Was invited to the caple experience and was impressed with their selection and service. Lauren was extremely knowledgeable and answered any questions we had. I wouldn't hesitate in recommending caple products
3 de março de 2026
Opinião espontânea
Resposta da Caple
Hi Garry. Thank you for your kind review. We're pleased to hear you enjoyed your visit to the Caple Experience and that Lauren was able to help with your questions. Caple
Had kitchen fitted two and a half years…
Had kitchen fitted two and a half years ago and Caple sink and tap was fitted. Recently the tap started dripping and as it was covered by Caples 5 year guarantee I contacted the firm for help. After sending a copy of the invoice and pictures of the tap Caple sent me a complete tap kit and I fitted a new cylinder which had been faulty. I cannot praise the firm enough for their customer service and the prompt delivery of the required items.
9 de março de 2026
Opinião espontânea
Resposta da Caple
Thank you for your lovely feedback Mr Makinson. We're sorry to hear you experienced an issue with your tap, but we're pleased we were able to resolve it quickly for you. Caple
Very capable call handler.
5 de março de 2026
Opinião espontânea
Resposta da Caple
Thats great news, thanks for letting us know Clifford!
Resposta da Caple
Hi Gordon, Thank you for your review. We're delighted to hear you found the ordering process easy and that your delivery arrived quickly. It's also great to know our team provided polite and helpful communication. Caple
Easy to order and quick delivery
1 de março de 2026
Resposta da Caple
Thats great news, thanks for the 5 stars, Matt!
Brilliant Customer Service
I ordered spare filters for our extraction fan. Placed the order over the weekend, received an update Monday morning and items despatched same day, with arrival on Tuesday. I am really impressed by the service and especially the comms from Willow, who made contact to make sure everything was correct. Really great service
23 de fevereiro de 2026
Opinião espontânea
Resposta da Caple
Thank you for your kind review. We're so pleased to hear you were impressed with the service and communication! If there is anything else we can help you with, let us know. Caple
Resposta da Caple
Thanks for the 5 Stars Richard, glad you are happy with everything! Caple
All fine
Communication about my order was great, and it was delivered on time.
25 de fevereiro de 2026
Resposta da Caple
Thank you for your review. We're pleased to hear the communication around your order was helpful and that your delivery arrived on time. We appreciate your feedback. Caple
Great response to request for help
A part fell off our kitchen sink, and the company responded swiftly and very kindly sent a replacement free of charge by post. Great service!
2 de março de 2026
Opinião espontânea
Resposta da Caple
Thank you for your kind review. We're pleased we could resolve the issue quickly for you and that the replacement part arrived safely. Caple
Fantastic experience with Dan & Jo
We came for an experience day as part of setting up our new kitchen showroom. Dan and Jo pulled out all the stops, spent the time showing us all the products and Jo cooked us a delicious 3 course meal, with goodies to take home! Thank you to them both and we look forward to working together moving forward
5 de março de 2026
Opinião espontânea
Resposta da Caple
Hi Sarah, Thank you for the lovely review. We're so glad you enjoyed the experience day and that Dan and Jo looked after you so well. It’s great to hear you enjoyed the food and had the chance to explore the products. We look forward to working together! Caple
Product Experience Day
Had an experience day and both Dan and Jo were fantastic. Showed us all the products in detail and Jo cooked us up a storm! Delicious food! Thank you all and look forward to working with you all.
5 de março de 2026
Opinião espontânea
Resposta da Caple
HI Bradley, Thank you for the great review. We're really glad you enjoyed the experience day and that Dan and Jo took good care of you. It’s lovely to hear you enjoyed the food too! We look forward to working together. Caple
Resposta da Caple
Thank you for your review! We're delighted to hear you enjoyed the experience and found the products to be of such a high standard. We really appreciate your feedback! Caple
MKM Hartlepool
MKM Hartlepool
We use caple Caple with nearly every kitchen order and they are lovely to deal with, The sales team are always lovely to deal with and very helpful. Our Local Rep Phil is also very helpful and goes the extra mile to help.
5 de março de 2026
Opinião espontânea
Resposta da Caple
Thank you for your kind review! We're thrilled to hear you enjoy working with our team and that Phil goes the extra mile to help. We really appreciate your support and feedback! Caple
Unbelievably fast delivery and great…
Unbelievably fast delivery and great communications, great service all round
19 de fevereiro de 2026
Resposta da Caple
Hi Mark, thank you for your review! We're so glad you were happy with the fast delivery, communication, and overall service. We really appreciate your feedback! Caple
Attended the Caple Experience with The Kitchen Depot
Attended the Caple Experience with a few colleagues on 03.03.26.
The showroom is absolutely stunning lots of inspiration photos taken, great selection of products out on display to interact with.
Lauren was a great host, terrific cook, and her product knowledge second to none.
Thanks to both Iain and Lauren for their hospitality was very much appreciated.
Would have loved helping with the meal and getting a true representation of using the sense premium ovens and going through the settings more hands on using the various functions, maybe something to think about in the future to make it more hands on and getting to experience working with the products at the same time.
All in all a recommended visit, have come away with lots of additional knowledge about Caple and its products.
3 de março de 2026
Opinião espontânea
Resposta da Caple
Thank you for your detailed review! We're delighted you enjoyed the Experience Day and found the showroom inspiring. Lauren and Ian will be thrilled to hear your kind words. We appreciate your suggestions about making it more hands-on and will definitely consider this for future visits. We're glad you came away with lots of knowledge about Caple and its products!
Willow Neal is responsive & very…
Willow Neal is responsive & very accommodating!
4 de março de 2026
Opinião espontânea
Resposta da Caple
Thats great news, thanks for the positive feedback! Caple
Willow in Sales is very helpful and i…
Willow in Sales is very helpful and i have had a wonderful experience with her today.
4 de março de 2026
Opinião espontânea
Resposta da Caple
Hi Emily, thats great news, thanks for the positive feedback! Caple
Great service!
The service I have had from Olivia has been brilliant. DPD failed to deliver for some reason but Olivia sorted it quickly with the item arriving a couple of days later. Thank you!
25 de fevereiro de 2026
Resposta da Caple
Hi Neil, Thank you for your review! We're so glad Olivia was able to resolve the delivery issue quickly and get your item to you. We really appreciate your feedback!
this is my 4th caple steem oven the…
this is my 4th caple steem oven the first 2 leaked and damaged the cupboard the 3rd one lasted 12 years the first 3 were so109 when working brilliant i hope the new one so111ss last longer
24 de fevereiro de 2026
Resposta da Caple
Thank you for your review and for being a loyal Caple customer. We're sorry to hear about the issues with your earlier ovens, but glad to hear the third one lasted 12 years. We hope your new SO111S steam oven gives you many years of brilliant performance too! Caple
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.