It's been a lot of back and forth trying to get this set up but everybody has been very helpful. The company I was using before you never contacted me in person. It was very hard to communicate with t... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Staff is very nice but make sure you read all relevant literature as they don't always tell you everything you need to know. At least they do make an effort to be accessible.
A empresa respondeu
Everything went very very well. I am and was extremely pleased with the amount of customer service I have recieved with Carebox. The entire process is fast and I have no hidden priced or extra fees.... Ver mais
A empresa respondeu
I liked the provider. She was professional and pleasant and very easy to talk to. I did not feel rushed and she made sure I understood the process. She was knowledgeable and showed a vast amount of p... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Care that's delivered to YOU. That's the promise behind CareBox, a telehealth platform making medically guided weight loss accessible to every American, regardless of socioeconomic background. Patients connect with licensed providers who prescribe personalized GLP-1 treatment plans using semaglutide or tirzepatide, shipped straight to their door. Plans start at $79/month with no long-term commitment. Getting started takes minutes: a 2-minute online intake, a provider review, and if medically appropriate, treatment begins with ongoing clinical support.
Informações de contacto
Estados Unidos da América
- support@carebox.org
- carebox.org
4,5
Excelente
70 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
GLP-1 Never Sent
Carebox had already billed my bank card but has not sent my subscription 8 days later. Please do not waste your time. I got 2-3 emails each day but no GLP-1. If they are out of medication, then Carebox needs to be transparent. My welcome said that medication would arrive within 5 days. I’m still waiting. I don’t have time to waste. I’m getting myself together. If you are on a similar journey, then you may want to avoid this vendor!
6 de agosto de 2026
Opinião espontânea
Resposta da Carebox
We’re very sorry to hear about your experience and understand how frustrating it must be to be waiting for your medication, especially after being provided an expected delivery timeframe. We take concerns around medication and shipping timelines very seriously, and this is not the experience we want for our patients.
We’d like the opportunity to look into this immediately and understand what happened with your order. We’ve reached out to request additional information so we can identify your account and investigate the status of your medication.
Once we’re able to locate your account, we’ll work to get you a clear update and address any issues as quickly as possible. Thank you for bringing this to our attention.
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
I was very skeptical at first
I was very skeptical at first, unsure, but I am pleasantly surprised how attentive and informative my coach and the online support, the emails checking in on me has really eased my mind completely. I did receive my medication one week ago, first dose no problems, hope it stays that way.
13 de agosto de 2026
Opinião espontânea
Resposta da Carebox
We completely understand being skeptical at first, and we’re so happy to hear that our team, your coach, and our ongoing check-ins have helped put your mind at ease. We’re also glad to hear your medication arrived and that your first dose went smoothly!
We truly appreciate you trusting CareBox and look forward to being here to support you along the way.
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
So far this provider is on the ball
So far this provider is on the ball. Ever since I have had a poor experience with other providers, Carebox has been very attentive. Their customer service is amazing and I look forward to continuing my meditation with Carebox.
12 de agosto de 2026
Opinião espontânea
Resposta da Carebox
We’re so happy to hear that you’ve had such a positive experience with CareBox, especially after having a difficult experience with other providers. It means a lot to know that our team has been attentive and that our customer service has made a difference. We truly appreciate your trust and look forward to continuing to be here for you!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Resposta da Carebox
We’re so glad to hear that Jenna took the time to explain everything thoroughly and made sure you felt informed. We’ll be sure to share your kind words with her!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Anyone I've spoken to has been…
Anyone I've spoken to has been knowledgeable and extremely helpful.
11 de agosto de 2026
Opinião espontânea
Resposta da Carebox
We’re happy to hear that everyone you’ve spoken with has been knowledgeable and helpful. We really appreciate you taking the time to share your experience!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Resposta da Carebox
We’re so glad to hear you had a great experience with our customer service. We truly appreciate your feedback!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
I had a wonderful experience with Koy
I had a wonderful experience with Koy! She was extremely helpful, knowledgeable, and attentive throughout the entire process. She addressed all of my concerns immediately and was able to provide clear solutions and guidance whenever I needed it. I truly appreciated how responsive and reassuring she was. Excellent customer service and definitely someone I would recommend!
11 de agosto de 2026
Opinião espontânea
Resposta da Carebox
Thank you so much for sharing your experience! We’re thrilled to hear that Koy was so helpful, attentive, and reassuring throughout the process. We’ll be sure to pass along your kind words to her. We truly appreciate your recommendation and are so glad we could provide you with the support you needed!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
— CareBox Team
I loved how the provider explained the…
I loved how the provider explained the reason for her decision.
6 de agosto de 2026
Resposta da Carebox
Thank you so much for your 5-star review! We're so happy to hear that your provider took the time to explain their decision and answer your questions. We believe it's important that every patient feels informed and comfortable with their care.
We appreciate you choosing CareBox and thank you for sharing your experience!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
CareBox Team
Great
Great company for glps! But takes forever to get medication
31 de julho de 2026
Opinião espontânea
Resposta da Carebox
Thank you so much for your wonderful 5-star review! We're thrilled to hear you had a great experience with CareBox and appreciate you taking the time to share your feedback. Knowing that you had a positive experience means a great deal to our team, and we're committed to continuing to provide the highest level of care and support.
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
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