Car leasing made simple™ Opiniões 2144

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Customer Service was great, handled many queries promptly and with patience. Kept me updated throughout process.

Classificada 5 em 5 estrelas

The whole process from ordering to delivery was painless and easy to understand. I'm now driving my new car, just a few weeks after ordering. I will definitely use again.

Classificada 5 em 5 estrelas

I've been leasing cars through Car Leasing Made Simple for many years now and they've consistently made the process straightforward, reliable, and hassle-free. A huge thank you to Chloe, who I've de... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

​I discovered AFL Car Leasing Made Simple online, and the process was seamless. After I explained to Louise McDonnell what I required in a vehicle, she worked hard to find the right car and spec at th... Ver mais

Informações sobre a empresa

  1. Serviço de leasing de carros
  2. Concessionário auto
  3. Empresa de finanças e empréstimos para carros
  4. Mecânica automóvel
  5. Serviço de arrendamento

Escrito pela empresa

Looking for a new lease car deal? We provide competitive car leasing deals for business and personal car leasing deals with free mainland UK delivery.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

​Vw Tiago

​I discovered AFL Car Leasing Made Simple online, and the process was seamless. After I explained to Louise McDonnell what I required in a vehicle, she worked hard to find the right car and spec at the right price. My car was delivered on time once the delivery date had been agreed. No complaints! 👌

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

First time leasing a car and it couldn't have been more straightforward. The team were amazing and everything was quick, easy and professional.

5 de janeiro de 2026
Classificada 4 em 5 estrelas

Very impressed at the slick sign up

Very impressed at the slick sign up, quick and easy online. Unfortunately not so impressed with delays in the new factory built car and communication of the issue. I can't blame them for the delay, but perhaps felt proactive communication could have been a bit better.

14 de abril de 2026
Classificada 2 em 5 estrelas

Car was very delayed

Car was very delayed - over 5 months. Was delivered dirty and not working. Still having issues and no assistance

27 de março de 2026
logótipo da Car leasing made simple™

Resposta da Car leasing made simple™

Thank you for your review, and I’m sorry to hear about your frustration.

We did speak with you several times on the 30th and 31st of March following delivery. In addition, the Manager of our Customer Service Team sent a follow-up email with all the necessary information to report the issues to your funder, Leasys, as well as to the RAC regarding the breakdown concerns.

Please note that our office was closed over the bank holiday weekend, and we do not have any record of calls during that period. If you did attempt to contact us and were unable to get through, I sincerely apologise for any inconvenience caused.

As a broker, we are unable to approve or confirm a vehicle rejection. This process must be assessed and authorised directly by your funder, Leasys.

Classificada 5 em 5 estrelas

Great customer experience

Just received my new car. What a simple process this has been. From the moment I chose the car to it's delivery I have been kept informed every step of the way. Well done to all concerned a great customer experience

2 de abril de 2026
Classificada 3 em 5 estrelas

Pre delivery staff were super efficient…

Pre delivery staff were super efficient and friendly.
I flagged up an issue with the car specification even though I accepted its delivery.
Was told that someone would contact me. Hasn't happened

23 de março de 2026
logótipo da Car leasing made simple™

Resposta da Car leasing made simple™

Thank you for taking the time to leave your feedback. I’m sorry for the confusion caused around the vehicle specification. The description displayed included European‑market options that aren’t available on UK models, which understandably led to the concern you raised about the exterior trim.

Our Compliance Officer reviewed this with you, and our understanding is that the matter was fully addressed and a satisfactory outcome was reached. We genuinely appreciate your patience throughout the process.

I’m pleased to hear that you found our pre‑delivery team efficient and friendly, and we look forward to supporting you again with your next lease in the future.

Classificada 5 em 5 estrelas

Great company

Great company, first time I've ever leased a car so decided to do it through our business, the whole process was made so easy with the great team of advisors , special thanks to Nedal who got the ball rolling and helped me get a good deal👏👍

26 de março de 2026
Classificada 5 em 5 estrelas

Excellent customer service….

Excellent customer service and seamless process. I was kept up to date from when I purchased the vehicle, right through to delivery.

4 de fevereiro de 2026
logótipo da Car leasing made simple™

Resposta da Car leasing made simple™

Thank you for your kind feedback, Selina. It’s great to hear you felt supported and kept informed all the way through to delivery.

The Car Leasing Made Simple Team

Classificada 5 em 5 estrelas

business lease fleet have no issues…

business lease fleet have no issues with the staff they have been great

12 de março de 2026
logótipo da Car leasing made simple™

Resposta da Car leasing made simple™

Thank you for your feedback. Great to hear the team has been supporting your fleet well — we appreciate your continued trust.

The Car Leasing Made Simple Team

Classificada 5 em 5 estrelas

Supportive and professional company

The company offered me a great deal on a car of my choice. Moreover, they were very professional and supportive throughout the process and they have negotiated a delivery timeline that suited me best. The car had a minor defect that was sorted almost immediately and at no cost to me. Great company to do business with and highly recommend them

18 de março de 2026
logótipo da Car leasing made simple™

Resposta da Car leasing made simple™

Thank you for the feedback. We're pleased everything worked out well for you, especially getting the timing right and resolving the issue quickly — that’s exactly how it should be.

The Car Leasing Made Simple Team

Classificada 4 em 5 estrelas

Made it easy.

18 de março de 2026
logótipo da Car leasing made simple™

Resposta da Car leasing made simple™

Thanks Allan — short and simple, just how we like it! Glad we could make things easy for you.

The Car Leasing Made Simple Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais