Customer Service was great, handled many queries promptly and with patience. Kept me updated throughout process.
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Leia as opiniões dos outros
The whole process from ordering to delivery was painless and easy to understand. I'm now driving my new car, just a few weeks after ordering. I will definitely use again.
I've been leasing cars through Car Leasing Made Simple for many years now and they've consistently made the process straightforward, reliable, and hassle-free. A huge thank you to Chloe, who I've de... Ver mais
A empresa respondeu
I discovered AFL Car Leasing Made Simple online, and the process was seamless. After I explained to Louise McDonnell what I required in a vehicle, she worked hard to find the right car and spec at th... Ver mais
Informações sobre a empresa
- Serviço de leasing de carros
- Concessionário auto
- Empresa de finanças e empréstimos para carros
- Mecânica automóvel
- Serviço de arrendamento
Escrito pela empresa
Looking for a new lease car deal? We provide competitive car leasing deals for business and personal car leasing deals with free mainland UK delivery.
Informações de contacto
4th Floor, The Porter Building, 1 Brunel Way, SL1 1FQ, Slough, Reino Unido
- 0800 458 0113
- contactus@afl.co.uk
- carleasingmadesimple.com
4,8
Excelente
2 mil opiniões
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer Service was great
Customer Service was great, handled many queries promptly and with patience. Kept me updated throughout process.
23 de abril de 2026
Very satisfied with the whole process
Very satisfied with the whole process. Every member of the team I came into contact with, was very helpful and efficient.
17 de abril de 2026
Vw Tiago
I discovered AFL Car Leasing Made Simple online, and the process was seamless. After I explained to Louise McDonnell what I required in a vehicle, she worked hard to find the right car and spec at the right price. My car was delivered on time once the delivery date had been agreed. No complaints! 👌
16 de abril de 2026
Opinião espontânea
Excellent
First time leasing a car and it couldn't have been more straightforward. The team were amazing and everything was quick, easy and professional.
5 de janeiro de 2026
Great and very timely delivery!
15 de abril de 2026
Very impressed at the slick sign up
Very impressed at the slick sign up, quick and easy online. Unfortunately not so impressed with delays in the new factory built car and communication of the issue. I can't blame them for the delay, but perhaps felt proactive communication could have been a bit better.
14 de abril de 2026
The whole process from ordering to…
The whole process from ordering to delivery was painless and easy to understand. I'm now driving my new car, just a few weeks after ordering. I will definitely use again.
8 de abril de 2026
Opinião espontânea
My experience with Car Leasing Made…
My experience with Car Leasing Made Simple has been flawless, the communication is great, value for money excellent and delivery on time. Really can't fault them.
7 de abril de 2026
Car was very delayed
Car was very delayed - over 5 months. Was delivered dirty and not working. Still having issues and no assistance
27 de março de 2026
Resposta da Car leasing made simple™
Thank you for your review, and I’m sorry to hear about your frustration.
We did speak with you several times on the 30th and 31st of March following delivery. In addition, the Manager of our Customer Service Team sent a follow-up email with all the necessary information to report the issues to your funder, Leasys, as well as to the RAC regarding the breakdown concerns.
Please note that our office was closed over the bank holiday weekend, and we do not have any record of calls during that period. If you did attempt to contact us and were unable to get through, I sincerely apologise for any inconvenience caused.
As a broker, we are unable to approve or confirm a vehicle rejection. This process must be assessed and authorised directly by your funder, Leasys.
Great customer experience
Just received my new car. What a simple process this has been. From the moment I chose the car to it's delivery I have been kept informed every step of the way. Well done to all concerned a great customer experience
2 de abril de 2026
Zara at car leasing really did make…
Zara at car leasing really did make things simple and easy. Got my car sorted in plenty of time and the service of excellent!
31 de março de 2026
Opinião espontânea
Pre delivery staff were super efficient…
Pre delivery staff were super efficient and friendly.
I flagged up an issue with the car specification even though I accepted its delivery.
Was told that someone would contact me. Hasn't happened
23 de março de 2026
Resposta da Car leasing made simple™
Thank you for taking the time to leave your feedback. I’m sorry for the confusion caused around the vehicle specification. The description displayed included European‑market options that aren’t available on UK models, which understandably led to the concern you raised about the exterior trim.
Our Compliance Officer reviewed this with you, and our understanding is that the matter was fully addressed and a satisfactory outcome was reached. We genuinely appreciate your patience throughout the process.
I’m pleased to hear that you found our pre‑delivery team efficient and friendly, and we look forward to supporting you again with your next lease in the future.
Great company
Great company, first time I've ever leased a car so decided to do it through our business, the whole process was made so easy with the great team of advisors , special thanks to Nedal who got the ball rolling and helped me get a good deal👏👍
26 de março de 2026
Resposta da Car leasing made simple™
Thank you, Susan. Glad everything went smoothly for you — that’s exactly what we aim for.
The Car Leasing Made Simple Team
Excellent customer service….
Excellent customer service and seamless process. I was kept up to date from when I purchased the vehicle, right through to delivery.
4 de fevereiro de 2026
Resposta da Car leasing made simple™
Thank you for your kind feedback, Selina. It’s great to hear you felt supported and kept informed all the way through to delivery.
The Car Leasing Made Simple Team
friendly professional and competitive…
friendly professional and competitive pricing.Recommended
19 de março de 2026
Resposta da Car leasing made simple™
Thanks for the recommendation, Richard. Really glad you found the team friendly and the pricing competitive.
The Car Leasing Made Simple Team
business lease fleet have no issues…
business lease fleet have no issues with the staff they have been great
12 de março de 2026
Resposta da Car leasing made simple™
Thank you for your feedback. Great to hear the team has been supporting your fleet well — we appreciate your continued trust.
The Car Leasing Made Simple Team
Supportive and professional company
The company offered me a great deal on a car of my choice. Moreover, they were very professional and supportive throughout the process and they have negotiated a delivery timeline that suited me best. The car had a minor defect that was sorted almost immediately and at no cost to me. Great company to do business with and highly recommend them
18 de março de 2026
Resposta da Car leasing made simple™
Thank you for the feedback. We're pleased everything worked out well for you, especially getting the timing right and resolving the issue quickly — that’s exactly how it should be.
The Car Leasing Made Simple Team
Made it easy.
18 de março de 2026
Resposta da Car leasing made simple™
Thanks Allan — short and simple, just how we like it! Glad we could make things easy for you.
The Car Leasing Made Simple Team
Good updates and information.
17 de março de 2026
Resposta da Car leasing made simple™
Thank you, Jim. Keeping customers informed is key, so it’s great to hear that came through.
The Car Leasing Made Simple Team
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