We purchased a Tombone online in March. Still NO trombone. Everytime we contact the response is pretty much the same response, the only difference is the delivery date, first July, then November and t... Ver mais
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Leia as opiniões dos outros
Sent us a cade we couldn't use and would only refund if we paid the return postage AND reimbursed them for the postage out. The guy was really offensive and asked if I was sure I had the right instrum... Ver mais
Almost a fortnight since I placed the order and it’s still sitting pending in ZipPay. The only communication I’ve received is this “rate your service” email. And, amazingly an email asking me to rate... Ver mais
It's great to have a source that supplies bulk single gauge guitar strings. Good to not have to buy sets of strings all of the time when the high strings obviously break more often. Certainly gives yo... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de instrumentos musicais
- também em
- Escola de Música
- Reparação de instrumentos musicais
- Serviço de aluguer de instrumentos musicais
Escrito pela empresa
For 50+ years Cecere's Music has been servicing the music industry. Bringing high-quality instruments to Australia with the lowest prices and high-end service. Our Mission is to source and supply Australia with the best instrument on the market and we have been doing just that since the '70s! No matter what instrument you play, Cecere's Music has the right instrument for you. We have meticulously sourced the best instruments and music gear from around the globe, some from Japan, some from Spain, Italy, even from Australia. This is what makes us stand out from the rest. Focusing on quality is our number one goal. When shopping with us you'll find the lowest prices, free shipping and the best service in the industry. Whether you're a beginner, buying for someone else or a high-end professional we can help you with anything you might need. We know music gear inside and out, that's why Cecere's is the first choice, without a doubt.
Informações de contacto
12-14 King William St, 5067, Kent Town, Austrália
- 08 83319246
- sales@ceceresmusic.com.au
- ceceres.com.au
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
First Class Service
I purchased a quality cello at a great price. First class service. The team responded to my email promptly and answered all of my questions. Thank you for a smooth shopping experience.
Couldn’t be happier
Couldn’t be happier. Had some IT issue (product said ‘available’ but couldn’t purchase it) phoned store, they were helpful, IT fixed the problem immediately, purchased the product on line, arrived two days later.
Winning.
Item ordered was out of stock.
Easy to navigate and plenty of choice
Easy to navigate and plenty of choice, very comprehenive
Very good transaction
Very good transaction, item as described and delivered quickly. Would have no hesitation in recommending
Peter
Highly recommended
So great
So great. Got my guitar after a couple days. Couldnt be happier. Thank you!
great product
great product, very quick delivery, great communication, very satisfied AAAA++++
Steve W
Casio CT-X800 61-Key Touch Sensitive Keyboard
My first online shopping experience with Cecere's Music I must say I'm very happy with the payment options. Also the options either to have the item posted to your home or to click and collect which I think is fabulous customer service! I'm very impressed with this. I thought it would take weeks for my order to arrive and it was within a week. The staff are very friendly, down to earth, very willing to help they also have great patience. Communication is excellent. This I truly appreciate. I don't experience any pressure which adds to the positive side of this whole experience in the store. I enjoyed looking around briefly, next time I will look around more. I have been looking for a music store that had the AfterPay option it wasn't until I got online and searched on google I had discovered Cecere's Music! I look forward to returning to the store and greeting everyone next time! Thank you Cecere's Music, you guys rock!
Short answer they're a great store.
Oh where do I start, how do I make it brief?. Ok deep breath, I bought a speaker on eBay from the eBay store. I messaged asking about some details of this speaker. I got a reply that it was hard to test everything in the stock area and that reliance upon manufacturer descriptions and customer feedback was often the only thing to go on. So I thought hmmm, and then I bought a different speaker from the store website. So I cancelled the eBay one. Then I thought to change my store purchase item so I emailed, but then I emailed again to disregard my previous email and stick with my purchased item. So if that makes sense that's what happened and throughout this the communication and support from staff was excellent. In the end I am very happy with my Eminence Legend V1216 speaker I bought.
They answered by inquiry quickly
They answered by inquiry quickly, good product and quick postage. Perfect.
GREAT SERVICE,EXTREMELY HELP FULL OVER…
GREAT SERVICE,EXTREMELY HELP FULL OVER THE PHONE.
First class service
Does NOT ship to USA
First of all the seller did refund the money so that is a positive. It would be better if the website clearly stated they do not ship out of country to avoid the confusion to begin with.

Resposta da Cecere's Music
Got want I wanted and delivered on time.
Fast shipping
I ordered a book and it cam in 2-3 days. Quite pleased.
Very easy and convenient to place order…
Very easy and convenient to place order and pickup
As I have not received the item
As I have not received the item, my experience is non existent. My order was over 2 weeks ago and given the size of Adelaide, I am puzzled it is taking so long to arrive.
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