I have now been in dispute with this company for a number of weeks. Placed a large order almost three weeks later no delivery made. Order lost in transit. No refund offered. Battling with the... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I have now been in dispute with this company for a number of weeks. Placed a large order almost three weeks later no delivery made. Order lost in transit. No refund offered. Battling with the... Ver mais
A empresa respondeu
Finally found press-ons that actually last and fit my short nails! This was my first time trying Celebritips, and I am officially hooked...I’ve already made two purchases within just a couple of... Ver mais
A empresa respondeu
I’ve never really got on with gel nails , being a hairdresser they were either too long or started lifting . I’m on my second set of celebtips & I love them!! They are so easy to apply with either... Ver mais
A empresa respondeu
I love these nails and the glue is the best I have ever used. I had my first set on for 3 weeks and then removed them. I am 2 weeks in on my second pair. They do not come unglued and fall off like o... Ver mais
A empresa respondeu
Say goodbye to costly, damaging, and time-consuming salon visits. Enter a new era of self-care with Celebritips' salon-grade, easy-to-use, and waterproof press-ons. Based in Los Angeles, California
3400 Cottage Way, Ste G2 #21750, 95825, SACRAMENTO, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Extremely disappointed. This product is not as advertised and left my natural nails destroyed. To make matters worse, the removal oil is completely ineffective—I've followed the steps, but it simply does not work."

Resposta da Celebritips
I ordered a couple of sets of nails from Celebritips for the first time at the beginning of February. When my anils did not arrive as expected, I reached out to customer service and they were immediately on it! They immediately responded, sent a replacement set in case the original set does not show up and kept in touch throughout the whole process. I couldn't have asked for a better response. Can't wait to try my new nails out :)

Resposta da Celebritips
I had a great experience overall. Although my original package got lost by the carrier, when I reached out to the support team I received a reply within 24 hours and a replacement order sent, which arrived very quickly within a couple days. The product is great too. I used to spend $80-100 on builder gel manicures every few weeks and this product feels incredibly similar to that but at a much more reasonable price and without ruining my natural nail. I really recommend this product and applaud the customer service team. Thank you!

Resposta da Celebritips
OUTSTANDING customer service!!
First off, I want to say that their product is gorgeous. I'm new to press on nails & I used the wrong glue with the UV light which made the nail pop off. I reached out to customer service, and Paula responded very quickly. Helped my with clear explanation of glue types and how they are used. I don't think I've had this level of customer service in a long time! This is a great company - I highly recommend!

Resposta da Celebritips
Celebritips customer service is always top notch. They respond quickly to email inquiries and offer solutions. Highly pleased and recommend.

Resposta da Celebritips
I can’t say enough good things about Celebritytips. My original order was stolen after it was delivered, which was so disappointing, but their customer service was truly amazing. They were incredibly kind, understanding, and so easy to talk to. They replaced my order right away without any hassle at all. It was honestly so refreshing to deal with a company that genuinely cares about their customers. I’ll definitely be ordering from them again. 💕

Resposta da Celebritips
Beautiful, high-quality press-on nails that lasted nearly a month! When my package was lost/stolen, their team replaced it immediately and even included a complimentary gift. Amazing customer service and a brand that truly cares. Highly recommend.

Resposta da Celebritips
Do not waste your time. I purchased several sets and the UV light and glue to get free shipping. I purchased the extra hold glue in addition and none of them last more than a few days. I tried to complete a return and they keep convincing me to try the product and avoiding my request to return. The customer service is terrible and they do not honor the return policy on their website. I would not have purchased without the option to return. I am contesting the charges with my credit card as I feel this company is a scam

Resposta da Celebritips
Best press on ever! The shape and color are well designed and saloon quality. It stays on my hands for two weeks. They are different from other press-ons only by looking. Love it 💕

Resposta da Celebritips
I have been trying to return a package and no one responds they keep sending an email that has nothing to do with what I am talking about. And then I received another email about the return but only included a link to the faq about returns that has the same email. The customer support is not responsive. I have been emailing the company for the last six days. I want to return this order cause I do not want them anymore and the package is not used nor opened.

Resposta da Celebritips
These nails do not stay on. They are no better than any other press on nails I’ve tried. They started falling off right away with light household duties. I just put them on last night and have already had to put 6 back on.
The nails are super cute but the adhesive doesn’t work.

Resposta da Celebritips
Product never arrived. No response from customer service. Had to file dispute with my credit card company.

Resposta da Celebritips
These might be the pressons I have ever used! I ditched the salons 6 mos ago after being a dedicated to the salon every 2-3 weeks for a fill. The cost of these are a no-brainer even at full retail (though they often run promotions so sign up for their emails!) I was spending $100+ every 2-3 weeks and hour or more sitting in the salon. I was a huge skeptic, thinking here we go another IG brand, but these are legit!!!! Let me scream it from a mountain top… these are AMAZING!! You’ll never have salon quality nails that look this perfect. I get more compliments on these nails that take 10-20 min in the comfort of my own home then the ones I spent hours getting done in the salon. These are durable and I highly suggest you buy them!

Resposta da Celebritips
Best Press on in the market
I’m a returning customer, the nails last up to 3 weeks with correct nail preparation, 32 nails for $20 sometimes they have promotions and cost less , obsessed!!!! order yours today

Resposta da Celebritips
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.