Received a polite friendly knowledgeable call in response to my network strength enquiry. About to move address & already discovered our current network provider strength is whofully inadequate. C... Ver mais
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Leia as opiniões dos outros
Communication has been good, the switch was easy. There was a minor admin error, this was dealt with efficiently and immediately. I like dealing with a relatively small company. I haven’t spoken to a... Ver mais
A empresa respondeu
Id like to thank the customer support team, mainly Ashleigh Parton for going all out to get my number ported from sky to ee It took 4 weeks to get it done but it now finally works Great effort by... Ver mais
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Well, just moved from another supplier and thought Chadwell sounds ok so give it a go. Over the moon on only second day because reception is up there where it has never been before and I can use the 5... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Informações de contacto
The Stalls Shifnal Manor, TF119PB, Shifnal, Reino Unido
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,8
Excelente
331 opiniões
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I was amazed how easy Chadwell Telecom…
I was amazed how easy Chadwell Telecom made it to switch. Had I known I would have done it months ago. I think it was Damon/Damion? Who I dealt with initially and Ashleigh who made the follow up phone call to check I was happy with the switch. Happy? I was delighted. Thank you so much i cannot praise you highly enough.
27 de outubro de 2026
Resposta da Chadwell Telecom
Hi Val,
Wow, thank you so much for such a wonderful review! We’re absolutely delighted to hear how easy you found the switching process with Chadwell Telecom and that you’re so happy with your experience.
It’s lovely to know that Damon/Damion made such a positive first impression and that Ashleigh’s follow-up call gave us the opportunity to check everything was going smoothly and that you were happy with your switch. We’ll be sure to share your kind words with the team, as feedback like this really makes a difference.
We’re especially pleased to hear that you wish you’d made the move sooner! Our aim is to make switching as straightforward and stress-free as possible, while ensuring our customers feel supported every step of the way. Knowing that you’ve been delighted with the service is exactly what we love to hear.
Thank you again for your fantastic feedback and for choosing Chadwell Telecom. We truly appreciate your recommendation and look forward to supporting you throughout your time with us.
Kind Regards,
Kirsty @ Chadwell
Resposta da Chadwell Telecom
Hi Paul,
Thank you for your lovely feedback! We’re really happy to hear you’re pleased with our service. Your support means a lot to us, and we appreciate you taking the time to leave us a review.
Thanks again for choosing us for your mobile services!
If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.
Best wishes,
Joe @ Chadwell
Good Service
The process was seamless. Everything happened as described by the operative.
I now have great service and constant 5G
Customer service has so far been very supportive. The product seems to be good value for money.
28 de outubro de 2026
Resposta da Chadwell Telecom
Hi Elizabeth,
Thank you for your lovely review! We’re so pleased to hear that everything went smoothly and that the process was exactly as explained by our team.
It’s fantastic to know you’re enjoying great coverage and consistent 5G connectivity, and that you’re finding our service good value for money. We’re also glad our customer service team has been supportive throughout your experience.
Thank you for choosing us for your mobile services. We really appreciate your feedback and look forward to keeping you connected!
Best wishes,
Ashleigh @ Chadwell
After experiencing a changeover delay
After experiencing a changeover delay, Kirsty was most helpful is sorting the problem out promptly and following up to ensure everything was ok after.
28 de outubro de 2026
Resposta da Chadwell Telecom
Hi Alison,
Thank you for taking the time to share your feedback! We’re sorry to hear you experienced a delay with your changeover, but we’re delighted that Kirsty was able to resolve the issue promptly and follow up to ensure everything was running smoothly.
It’s great to hear that we were able to put things right as soon as the issue was brought to our attention. We’ll be sure to pass your kind words on to Kirsty.
Thank you for your patience and for choosing us for your mobile services!
Best wishes,
Alison @ Chadwell
Very helpful. So far so great.
Great service, they did all the hard work and walked me through anything I had to do.
They later called a few days later to check in and make sure all was good.
Can’t fault them.
26 de outubro de 2026
Resposta da Chadwell Telecom
Hi Rob,
Thank you so much for your lovely review!
We’re happy to hear you’ve had such a positive experience with us. We always aim to make the process as smooth and straightforward as possible, taking care of the hard work and guiding you through each step along the way.
We're glad you appreciated our welcome call, as we want to ensure everything is running smoothly and that you feel fully supported throughout.
Thank you again for your kind words and for choosing us. We really appreciate your feedback! 😊
Kind regards,
Kirsty @ Chadwell
Resposta da Chadwell Telecom
Good morning Stephen,
Thank you for your feedback!
We’re so pleased to hear that your switch went smoothly and everything was hassle-free. We know how important it is to make the process as easy as possible, so it’s great to know we delivered on that.
Thank you for choosing us — we really appreciate your support!
Kind regards,
Ash leigh @ Chadwell
Joining process was very smooth
Joining process was very smooth.
Excellent customer service including a follow up call to ensure everything was satisfactory.
27 de outubro de 2026
Resposta da Chadwell Telecom
Hi Evelyn,
Thank you so much for sharing your experience with us! It’s lovely to hear that everything went smoothly when you joined us and that you were happy with the service you received.
We know how important it is to feel confident when choosing a new provider, so we’re delighted that we were able to make the process easy and reassuring from the start.
We’re particularly pleased that you appreciated the follow-up call. For us, customer care doesn’t end once everything has been set up. We want to make sure you’re happy, that everything is working as expected, and that you feel comfortable reaching out if you ever need any help. It’s those little extra touches that we believe make a real difference.
Your kind feedback means a great deal to us, and we’re grateful that you took the time to share it. Thank you for choosing us and placing your trust in our team. We look forward to looking after you and providing the same friendly, reliable service throughout your time with us!
Kind Regards,
Kirsty Almond @ Chadwell Telecom
They are very nice people to talk to…
They are very nice people to talk to and polite
27 de outubro de 2026
Resposta da Chadwell Telecom
Hi Lorraine,
Thank you so much for your lovely review! It was lovely speaking to you too, and we’re so pleased to hear that you found our conversation friendly, polite, and helpful.
We believe that providing excellent customer service is about more than just answering questions; it’s about making sure every customer feels comfortable, listened to, and supported throughout their experience with us. It’s wonderful to know that this came across during our conversation with you.
Your kind words really do mean a lot to us, and we’ll continue to do our very best to make every interaction as pleasant and straightforward as possible. Thank you again for taking the time to share your feedback and for choosing us. If you ever need anything in the future, please know that we’re always happy to help!
Wishing you all the very best, and thank you again for your support!
Kind Regards,
Kirsty @ Chadwell
Excellent service from first contact
Excellent service from first contact. Amir was polite, friendly, explained everything clearly to a non-tech dinosaur and sorted out a suitable sim only plan at a great price. Also it’s good to know that if there are any future problems I can speak with a human. If the after care customer service is as pain free, then all’s good.
Would recommend.
19 de outubro de 2026
Resposta da Chadwell Telecom
Hi Christine,
Thank you so much for taking the time to leave such a lovely review! We’re delighted to hear that your experience was positive from the very first contact.
We’ll be sure to pass your kind words on to Amir, who will be thrilled to know that his friendly and approachable manner made such a difference. We believe that choosing the right SIM-only plan shouldn’t be complicated, and it’s wonderful to hear that Amir took the time to explain everything clearly, answer your questions, and find a plan that suited both your needs and your budget.
We also really appreciate your comments about being able to speak to a real person if you ever need help in the future. We understand how important it is to feel that there’s someone at the end of the phone who is happy to listen, offer support, and help resolve any issues without unnecessary hassle. That personal touch is something we’re proud of, and we’re committed to providing the same friendly, straightforward service throughout your time with us.
We hope your experience with our aftercare team will be just as smooth and reassuring, should you ever need us. Thank you for your recommendation and for placing your trust in us. It’s a pleasure to have you on board, and we look forward to looking after you!
Warm Regards,
Joe @ Chadwell
Resposta da Chadwell Telecom
Hello Fraser,
Thank you so much for your wonderful review! We’re delighted to hear that you found our sign-up journey simple and straightforward, and that you received excellent customer service along the way.
We believe that getting started should be as easy and stress-free as possible, so it’s fantastic to know that your experience reflected this. Providing friendly, helpful, and reliable customer service is equally important to us, and your kind feedback means a great deal to our team.
We truly appreciate you taking the time to share your experience and choosing us. Your feedback motivates us to continue delivering the high standard of service our customers deserve. If there’s ever anything else we can do to help, please don’t hesitate to get in touch.
Thank you again for your trust and support!
If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.
Kind Regards,
Kirsty Almond @ Chadwell
A pleasure to do business with.
26 de outubro de 2026
Resposta da Chadwell Telecom
Hi Neil,
Thank you so much for taking the time to leave us such a lovely review! 😊 It’s wonderful to hear that you’ve had such a positive experience with us. We truly believe that doing business with us should be simple, enjoyable and stress-free, and it means a lot to know that we’ve made a good impression on you.
We always want our customers to feel valued, listened to and confident that they’re receiving the best possible service, so feedback like yours really does make our day. We understand how important it is to have a provider you can trust, with friendly support and a team that genuinely cares about helping you.
Thank you again for choosing us and for being part of our customer community. We really appreciate your support and look forward to continuing to provide you with excellent service and great value!
If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.
Regards,
Kirsty Almond
A breath of fresh air
A breath of fresh air, fantastic human support, great prices, they way it should be
26 de outubro de 2026
Resposta da Chadwell Telecom
Hi David,
Thank you for your fantastic feedback! 😊
It’s great to hear that you’ve been impressed with our customer service and pricing. We believe that great value should always come with a personal touch, so it’s lovely to know we’ve made a positive impression.
We really appreciate your support! ⭐
If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.
Kind Regards,
Kirsty @ Chadwell
I found it very comfotable to talk…
I found it very comfotable to talk about my problems .He helped and listened to me well .I am very happy with his work .Thank you very much for all help and support
26 de outubro de 2026
Resposta da Chadwell Telecom
Hi Bishnu,
Thank you for sharing your experience! 😊 We’re so pleased to hear that you felt comfortable discussing your concerns and that you received the help and support you needed. We always aim to make our customers feel listened to and supported, so it’s wonderful to know this was your experience.
Thank you for your kind words! ⭐
Kind Regards,
Alison @Chadwell
Fabulous customer service
Fabulous customer service. Got a Fabulous deal to switch provider. Friendly and very informative instructions making the switch so easy. Would highly recommend 👌
1 de outubro de 2026
Resposta da Chadwell Telecom
Hi Diane,
Thank you so much for your fantastic review! 😊 We’re over the moon to hear that you’re happy with your deal and that the switching process was made easy with our support.
Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience. Enjoy your new service! ⭐
Kind Regards,
Ashleigh @ Chadwell
Fast and friendly response
Fast and friendly response to my request. Very informative on the options available to add services to my plan.
23 de outubro de 2026
Resposta da Chadwell Telecom
Hi Tim,
Thank you for your lovely review! 😊 I’m delighted I could help you add the CALL/DATA AND TEXT Daily Traveller bolt-on for USA, It was good to your plan and talk you through the available options. It’s great to hear you found my response fast, friendly and informative. I hope you have a fantastic trip to the USA!
If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.
Kind Regards,
Kirsty @ Chadwell
Great customer service
21 de outubro de 2026
Resposta da Chadwell Telecom
Good morning,
Thank you for taking the time to leave us a review! We’re so pleased you were happy with the service you received. Providing a positive experience for our customers is really important to us, and we truly appreciate your feedback. 😊
If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.
Kind Regards,
Kirsty @ Chadwell
Great (effortless on my part) service.
Ben got me a good deal and talked me through the whole process...making it easy for me to follow. He processed everything - all I had to do was provide the info, a rare service these days. He's friendly, informative and efficient.
22 de outubro de 2026
Opinião espontânea
Resposta da Chadwell Telecom
Hi Veron,
Thank you so much for your lovely review! We’re delighted to hear that Ben provided such a friendly, informative and efficient service. It’s great to know he found you a good deal and made the whole process simple and easy to follow. We pride ourselves on making things as hassle-free as possible for our customers, so your feedback really means a lot. We’ll be sure to pass your kind words on to Ben!
Thank you for choosing us for your mobile telecoms needs. 😊
If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.
Kind Regards,
Stuart @Chadwell
Resposta da Chadwell Telecom
Thank you, Martin, for your kind review! 😊 We’re really pleased to hear you had a good experience with us. Your feedback is much appreciated, and thank you for choosing Chadwell.
If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.
Kind Regards,
Luke @ Chadwell
Absolutely brilliant this company
Absolutely brilliant this company, ive had numerous issues with providers in the past and moved to these via Uswitch, like everything else with IT you hit challenges, Neil at Chadwell totally got me up and running today being able to use my phones data, the staff here are only too keen to help you out, its brilliant speaking to a human rather than queuing and pressing numbers, only for the call to drop out ! None of that here, so glad they have my back, best decision moving, a big shout out to Ashleigh also, thank you so much guys 🙏
21 de outubro de 2026
Opinião espontânea
Resposta da Chadwell Telecom
Hi Helen,
Thank you so much for your fantastic review! 😊 We're absolutely delighted to hear that you're happy with your decision to switch to us and that our team has made such a positive difference to your experience.
A big shout-out to Neil at Chadwell for getting you up and running with your mobile data, and to Ashleigh for her support too! We'll be sure to pass on your lovely comments to them both. It's great to know our friendly, personal approach and speaking directly with a real person made all the difference.
Thank you for choosing us and for taking the time to share your experience. We're always here if you need us, and it's wonderful to know you feel we're looking after you. Here's to a great journey with us!
If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.
Kind Regards,
Kirsty @Chadwell
Resposta da Chadwell Telecom
Good afternoon,
Thank you so very much for taking the time out to leave a review, we are so happy to hear you are happy.
At Chadwell you have our full customer support with all technical issue's, and any advice regarding your account, we will deal with the Network so you don't have too.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Kirsty Almond @ Chadwell Telecom
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