Received a polite friendly knowledgeable call in response to my network strength enquiry. About to move address & already discovered our current network provider strength is whofully inadequate. C... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
A curtesy from Luke being midway of my contract, resulted in being able to change from o2 to ee for a small extra amount each month. He was very helpful and my new sim card arrived within the next cou... Ver mais
Communication has been good, the switch was easy. There was a minor admin error, this was dealt with efficiently and immediately. I like dealing with a relatively small company. I haven’t spoken to a... Ver mais
A empresa respondeu
Id like to thank the customer support team, mainly Ashleigh Parton for going all out to get my number ported from sky to ee It took 4 weeks to get it done but it now finally works Great effort by... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Informações de contacto
The Stalls Shifnal Manor, TF119PB, Shifnal, Reino Unido
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,8
Excelente
335 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly helpful staff & Great deal
Friendly helpful staff, quickly identified the best option SIM card for me at a fantastic price. EU roaming with unlimited data and much cheaper than any other deals I could find on the internet. Delivered as promised and no problem getting connected. Also received follow up calls to check everything ok, excellent customer service so far. Thanks to Kai and Kirsty in particular.
14 de outubro de 2026
Resposta da Chadwell Telecom
Hi Scott,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kai @ Chadwell Telecom
Very promt response from finding them…
Very promt response from finding them on a comparison website. The transfer from my previous supplier has been seemless so far.
13 de outubro de 2026
Resposta da Chadwell Telecom
Good morning Mr and Mrs Baker,
We really appreciate you taking the time to leave a review - We are so happy to hear that you have found the whole process seemless.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Very helpful on the phone…
Very helpful on the phone helping get my PAC code , very polite
13 de outubro de 2026
Resposta da Chadwell Telecom
Hi Daryl,
Thanks for taking the time to leave a review.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Luke @ Chadwell Telecom
Great service
I spoke to a gentleman called Kai wingate he was very helpful,patient ,and professional .He went above and beyond to help me thankyou steve stones
13 de outubro de 2026
Opinião espontânea
Resposta da Chadwell Telecom
Hi Steve,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kai @ Chadwell Telecom
Spoke to Amir and he came across very…
Spoke to Amir and he came across very helpful knowledgeable and friendly 👏 😀
12 de outubro de 2026
Resposta da Chadwell Telecom
Hi Cristina,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Amir @ Chadwell Telecom
Resposta da Chadwell Telecom
Hi Christopher,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Matt @ Chadwell Telecom
Very helpful and explained every process
Very helpful and explained every process, highly recommend.
9 de outubro de 2026
Resposta da Chadwell Telecom
Hi Julie,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
Feel free to contact us anytime.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ashleigh @ Chadwell Telecom
Resposta da Chadwell Telecom
Hi Anya,
Thanks for the review, it is great to hear your happy with our services.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Luke @ Chadwell Telecom
Swapped over at the end of my contract…
Swapped over at the end of my contract and couldn’t be easier , all I had to do was swap the sim
. Perfect for me . Lots of comms throughout transaction will Amir and team
5 de outubro de 2026
Opinião espontânea
Resposta da Chadwell Telecom
Hi Andrew,
Thanks for the review, it is great to hear your happy with our services.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ashleigh @ Chadwell Telecom
Lovely gent on the phone explaining…
Lovely gent on the phone explaining everything clearly and preciously and very patient with me
8 de outubro de 2026
Resposta da Chadwell Telecom
Hi Clifford,
Thanks for the review, it is great to hear your happy with our services.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Resposta da Chadwell Telecom
Hi Colin,
Thanks for the review, it is great to hear your happy with our services.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Luca @ Chadwell Telecom
Chadwell are quick to respond to…
Chadwell are quick to respond to inquiries. A polite professional company whom I'm glad I joined. The reception is dar better than O2 and I'm receiving calls where I was not with my previous provider.
7 de outubro de 2026
Resposta da Chadwell Telecom
Hi Clive,
Thanks for the review, it is great to hear your happy with our services.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Luke @ Chadwell Telecom
I found adviser most helpful made me…
I found adviser most helpful made me fel at ease advising and offering me help and detaling back up offered if one had any queries how to get in touch by text and e mails I found the experience positive thestaff and customer service I found second to none most satisfied altogether John mcallister
6 de outubro de 2026
Resposta da Chadwell Telecom
Hi John,
Thanks for the review, it is great to hear your happy with our services.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Amir @ Chadwell Telecom
Resposta da Chadwell Telecom
Hi George,
Thanks for the review, it is great to hear your happy with our services.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ashleigh @ Chadwell Telecom
Great service
2 de outubro de 2026
Resposta da Chadwell Telecom
Hello Vallance,
Thanks for the review, I am glad you found this a simple process and we were able to give you a better deal!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Stuart @ Chadwell Telecom
I spoke to Amir who was extremely…
I spoke to Amir who was extremely polite and knowledgeable, he assured me of his ongoing support, a great asset to the Chadwell Telecom team
2 de outubro de 2026
Resposta da Chadwell Telecom
Hi Diane,
Thanks for the review, it is great to hear your happy with our services.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Amir @ Chadwell Telecom
first class service 👌 no sales pitch
first class service 👌 no sales pitch , just all the information you want and more, very east process switching to these guys , they made it super easy !
5 de outubro de 2026
Resposta da Chadwell Telecom
Hi Gary,
Thanks for the review, We are thrilled to know you regard our service as first class.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Resposta da Chadwell Telecom
Good morning,
Thanks for the review, it is great to hear your happy with our services.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ash @ Chadwell Telecom
Sadly can't give zero stars...
Sadly can't give zero stars...
Appalling service and they completely mis-sold to me. You DO NOT end up with a dedicated account manager! You get disconnected randomly, can't get support when things go wrong (which is all the time), and you get completely ignored and have to take legal action to get anyone to listen.
They will blame "Plan.com" who will then ignore you. If you do get hold of someone, they'll blame O2. If you contact O2, you discover that you don't actually have a contract with them and they can't assist!
I'm now stuck with a broken handset, appalling signal (when it was working), and no way of getting my phone number back.
As this is a business line, this is seriously impacting ability to trade, and I'm having to complain to OFCOM to try and get this resolved.
I've been requesting a PAC code for months and they refuse to send one. They have now asked me to log into the website, but to do this I need 2FA on my mobile which no longer works! I can't use a different handset because they refuse to issue a PAC to port my number across!
Absolute cowboys who just pass the buck backwards and forwards and blame "Plan" (whoever they are - certainly not the company I originally dealt with and signed up with!).
You will not save money using this outfit. You'll end up with more stress and use up any small savings chasing them through the courts.
I'd recommend going straight to one of the four UK mobile phone operators instead, as they can't hide behind other companies and are directly accountable to the Ombudsman if anything goes awry.
3 de outubro de 2026
Opinião espontânea
Resposta da Chadwell Telecom
Hi Paul,
We can see you've posted this concern twice.
As we've only processed one order for you, we are already working to resolve your issue under your original review. Thank you!
Luke @ Chadwell Telecom
Amazing service
Excellent advice from Kai today, he did an amazing job , I have been putting off changing providers for 10 years because of the pay codes etc and he did this all for me . I hope you appreciate your employees as a company.
2 de outubro de 2026
Opinião espontânea
Resposta da Chadwell Telecom
Hi Sally,
Thanks so much for taking the time to leave a review.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Luke @ Chadwell Telecom
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.