Received a polite friendly knowledgeable call in response to my network strength enquiry. About to move address & already discovered our current network provider strength is whofully inadequate. C... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Communication has been good, the switch was easy. There was a minor admin error, this was dealt with efficiently and immediately. I like dealing with a relatively small company. I haven’t spoken to a... Ver mais
A empresa respondeu
Well, just moved from another supplier and thought Chadwell sounds ok so give it a go. Over the moon on only second day because reception is up there where it has never been before and I can use the 5... Ver mais
A empresa respondeu
Id like to thank the customer support team, mainly Ashleigh Parton for going all out to get my number ported from sky to ee It took 4 weeks to get it done but it now finally works Great effort by... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Informações de contacto
The Stalls Shifnal Manor, TF119PB, Shifnal, Reino Unido
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,8
Excelente
329 opiniões
Pede aos clientes que escrevam opiniões
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Good customer service
Amir was patient, helpful and explained process clearly. He got Mr a better deal than my existing plan.
19 de outubro de 2026
Resposta da Chadwell Telecom
Hi Karen,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Amir @ Chadwell Telecom
Answered all questions promptly and…
Answered all questions promptly and helped to sort problems
19 de outubro de 2026
Resposta da Chadwell Telecom
Hi Lorraine,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Setting up a contract through Chadwell…
Setting up a contract through Chadwell more than halved what we were paying to our previous direct contract with EE.
12 de outubro de 2026
Opinião espontânea
Resposta da Chadwell Telecom
Hi Trish,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ben @ Chadwell Telecom
Kirsty so helpful and great customer…
Kirsty so helpful and great customer exerience also very recommended to
16 de outubro de 2026
Resposta da Chadwell Telecom
Hi Brian,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Taking customer service to a whole new level!
If you want a company with zero customer service then these are the people for you. Avoid!
12 de outubro de 2026
Opinião espontânea
Resposta da Chadwell Telecom
Hi Darren,
Further to the email from Joe Thomas dated 17th October, confirming that a credit has been issued, we raised a case on your behalf with the network provider to request that your account be credited.
I have called to follow up on this matter to help ensure that the account credit is applied by the network, I am happy to confirm that this has been added and I will try calling to speak to you.
Should you have any further questions or experience any issues going forward, please contact the Service Manager at Chadwell via email at support@chadwelltelecom, and they will be happy to assist you. We aim to response to each support request within the hour.
We apologise for any inconvenience caused and appreciate your patience and understanding.
Kind regards,
Customer Service Team @ Chadwell Telecom
The customer service was really good
The customer service was really good. Very helpful making sure everything was ok with the phone and sim card.
16 de outubro de 2026
Resposta da Chadwell Telecom
Hi Lee,
We really appreciate you taking the time to leave a review.
We are always happy to help,
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Matt @ Chadwell Telecom
The agent explained everything in…
The agent explained everything in detail & was extremely helpful and patient with me & came up with a plan to suit me at a very competitive price.
15 de outubro de 2026
Resposta da Chadwell Telecom
Hi Julie,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Stuart @ Chadwell Telecom
Good customer service …
When I spoke to Ben he was very helpful. Easy to work through ordering the SIM card. Delivered on time, easy to set up.
Everyone I have spoken to is very friendly very helpful.
16 de outubro de 2026
Resposta da Chadwell Telecom
Hi David
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Alison @ Chadwell Telecom
Great Eperience - Very Satisfied Customer
From the first call, staff polite and everything was well explained.
Transfering to my new SIM happened on time without any issues.
Follow up customer service call to see that everything was Okay
Great experience
16 de outubro de 2026
Resposta da Chadwell Telecom
Hi David,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Luke @ Chadwell Telecom
Extremely helpful and polite
Extremely helpful and polite . Went out of their way to ensure a smooth transition from my previous provider and set me up to a phone which has more qualities than my current iphone 16+. Very happy so far with Chadwell..
16 de outubro de 2026
Resposta da Chadwell Telecom
Hi Allan,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Joe @ Chadwell Telecom
Informative Call
15 de outubro de 2026
Resposta da Chadwell Telecom
Hi Colleen,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
It was lovely to speak to you.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Very easy to talk to
15 de outubro de 2026
Resposta da Chadwell Telecom
Hi Adrian,
We really appreciate you taking the time to leave a review - Thank you.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ash @ Chadwell Telecom
Placed an order on 11th of october for…
Placed an order on 11th of october for an esim ( which usually is sent by email straight away ) and till today the 14th i still haven't received anything. Even emailed them on orders@ ( how it states on the confirmation email if i need any help ) and nobody bothered to reply. It seems like they don't need new customers. Or if they treat the new customers like this, i rather not be with this network.
11 de outubro de 2026
Opinião espontânea
Resposta da Chadwell Telecom
Hi Daniel,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it must have been to wait for your eSIM and not receive a response to your email. This is certainly not the level of service we aim to provide.
We have been trying to contact you by both phone and email to discuss your order and resolve this matter urgently, but unfortunately, we have been unsuccessful in reaching you so far.
We would really appreciate the opportunity to put things right. Could you please let us know the best way and time to contact you, or alternatively, get in touch with our customer service team directly so we can look into this for you as a priority?
We value your feedback and hope to have the opportunity to resolve this matter for you.
Kind regards,
Customer Service Team @ Chadwell
Sim arrived early
Sim arrived early, and connection went very smoothly on day requested, with a phone call checking all had gone well.
18 de setembro de 2026
Resposta da Chadwell Telecom
Hello,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Friendly helpful staff & Great deal
Friendly helpful staff, quickly identified the best option SIM card for me at a fantastic price. EU roaming with unlimited data and much cheaper than any other deals I could find on the internet. Delivered as promised and no problem getting connected. Also received follow up calls to check everything ok, excellent customer service so far. Thanks to Kai and Kirsty in particular.
14 de outubro de 2026
Resposta da Chadwell Telecom
Hi Scott,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kai @ Chadwell Telecom
Very promt response from finding them…
Very promt response from finding them on a comparison website. The transfer from my previous supplier has been seemless so far.
13 de outubro de 2026
Resposta da Chadwell Telecom
Good morning Mr and Mrs Baker,
We really appreciate you taking the time to leave a review - We are so happy to hear that you have found the whole process seemless.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Very helpful on the phone…
Very helpful on the phone helping get my PAC code , very polite
13 de outubro de 2026
Resposta da Chadwell Telecom
Hi Daryl,
Thanks for taking the time to leave a review.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Luke @ Chadwell Telecom
Great service
I spoke to a gentleman called Kai wingate he was very helpful,patient ,and professional .He went above and beyond to help me thankyou steve stones
13 de outubro de 2026
Opinião espontânea
Resposta da Chadwell Telecom
Hi Steve,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kai @ Chadwell Telecom
Spoke to Amir and he came across very…
Spoke to Amir and he came across very helpful knowledgeable and friendly 👏 😀
12 de outubro de 2026
Resposta da Chadwell Telecom
Hi Cristina,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Amir @ Chadwell Telecom
Resposta da Chadwell Telecom
Hi Christopher,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Matt @ Chadwell Telecom
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