Received a polite friendly knowledgeable call in response to my network strength enquiry. About to move address & already discovered our current network provider strength is whofully inadequate. C... Ver mais
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Leia as opiniões dos outros
A curtesy from Luke being midway of my contract, resulted in being able to change from o2 to ee for a small extra amount each month. He was very helpful and my new sim card arrived within the next cou... Ver mais
Communication has been good, the switch was easy. There was a minor admin error, this was dealt with efficiently and immediately. I like dealing with a relatively small company. I haven’t spoken to a... Ver mais
A empresa respondeu
Id like to thank the customer support team, mainly Ashleigh Parton for going all out to get my number ported from sky to ee It took 4 weeks to get it done but it now finally works Great effort by... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Informações de contacto
The Stalls Shifnal Manor, TF119PB, Shifnal, Reino Unido
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,8
Excelente
335 opiniões
Pede aos clientes que escrevam opiniões
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Excellent communication and very…
Excellent communication and very helpful, explained everything from start to finish, highly recommended
1 de outubro de 2026
Resposta da Chadwell Telecom
Hi Martin,
Thanks so much for taking the time to leave a review.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Luke @ Chadwell Telecom
The chap that I spoke to on the phone…
The chap that I spoke to on the phone was very clear and professional
30 de setembro de 2026
Resposta da Chadwell Telecom
Hi Gerard,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ashleigh @ Chadwell Telecom
Happy Bunny
The whole experience was good. Staff very helpful. Ashleigh went above and beyond with helping me with different questions. Told her I wasn't Tech savvy but she was very kind towards helping me. Got a phone call a week later making sure I was happy with everything and if I had any questions she could help me with. Good first time experience for me. Very Happy 😊
28 de setembro de 2026
Resposta da Chadwell Telecom
Hi Freda,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Luke @ Chadwell Telecom
A great experience.
A great experience.
All interactions with staff working for ChadwellTelecom have been extremely positive.
I’ve spent far too long over the last 20 or so years dealing for call centres abroad and feel reassured to be dealing with a UK based company.
25 de setembro de 2026
Resposta da Chadwell Telecom
Hi James,
Thanks so much for taking the time to leave a review.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
At first I wasn’t sure as it was all…
At first I wasn’t sure as it was all done online and over the phone but it was vert thorough and I’m so glad I went with them. Ben and Ashleigh have been amazing. Very trust worthy!
25 de setembro de 2026
Resposta da Chadwell Telecom
Hi Miru,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ashleigh @ Chadwell Telecom
From initial contact my experience was…
From initial contact my experience was exemplary. Kai cut through all the faff in helping me change my supplier and made it extremely easy to understand (I’m 64)
Hats off to them
I’d certainly recommend their service
Thanks Kai
22 de setembro de 2026
Resposta da Chadwell Telecom
Hi James,
Thanks so much for taking the time to leave a review.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ashleigh @ Chadwell Telecom
Expert and experienced staff answers…
Expert and experienced staff answers all my questions.
23 de setembro de 2026
Resposta da Chadwell Telecom
Hi Graham,
Thanks so much for taking the time to leave a review.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Luke @ Chadwell Telecom
Resposta da Chadwell Telecom
Hi Liz
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
New contract - best thing I did.
First contact to end of contact was brilliant. The account manager Kai was fab. Talks us through all options and costs. In the end, the package was cheaper than what I paid before. Quick mailing of new Sims and quick activation. Great service throughout. Can't recommend them enough.
14 de setembro de 2026
Opinião espontânea
Resposta da Chadwell Telecom
Hi Edward,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ashleigh @ Chadwell Telecom
Sim deals
Hi value for your money.\n Very good with help and support a good, excellent customer service.\n But ringing up customer service, it's engaged.Thank you for your service
17 de setembro de 2026
Resposta da Chadwell Telecom
Good afternoon Chianeze
We really appreciate you taking the time to leave a review - We apologise you got an engaged tone on calling our customer service team, please see the number below to call and always feel free to drop over an email and as soon as someone is free they will contact you, we aim to respond to all customers within the hour where possible.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Helpful and knowledgeable staff
16 de setembro de 2026
Resposta da Chadwell Telecom
Hi Steve,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ashleigh @ Chadwell Telecom
I was sceptical at first about…
I was sceptical at first about Chadwell's ability to deliver better value for my telephone service.
They provided a curated service, with a 50% discount to my current provider, took care of the number transfer; my new service and SIM went live as planned, with my preferred network.
Ben gave me great confidence that I would be looked after and I wasn't disappointed. Went without a hitch and great value.
7 de setembro de 2026
Resposta da Chadwell Telecom
Hi Adam,
Thanks so much for taking the time to leave a review.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ben @ Chadwell Telecom
Great service happy customer
Kai was pleasant, thourough and helpful. He explained everything to me and how easy the process to swap contracts was. Overall pleasant swap over.
Thank you
15 de setembro de 2026
Resposta da Chadwell Telecom
Hi Sandra,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Luke @ Chadwell Telecom
Patient, kind, and professional. 👏👏👏
I was contacted by phone a matter of minutes after researching phone providers on the internet through Switcheroo. The staff member was Ben, from Chadwell Telecom. He was definitely “on the ball” with his knowledge. As I had not heard of this company before, I informed him that I would be checking out the company, and visiting my current provider shop face to face that same day. Everything checked out well and very favourably for me, so I switched to SIM only with them. My SIM and contract came through the post and a smooth transition followed. A week later I received a courtesy follow up call from Ashleigh. There were a couple of minor things on the contract that I wasn’t sure about, so this gave me the opportunity to resolve them. She was excellent at explaining everything to me. I will definitely be recommending this company to my family and friends.
10 de setembro de 2026
Resposta da Chadwell Telecom
Hi Mrs Miller,
I really appreciate you taking the time to leave such a lovely review, It is great to hear that you are happy so far, feel free to call us anytime for advice throughout your contract with us.
We always check in a week after a switch with a welcome call to make sure that you are happy and talk over any concerns you may have! We love to welcome all new customers on board and we try very hard to offer a personal experience.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ben @ Chadwell Telecom
New phone contract
Very polite and respectful. Explained everything so i understood .
10 de setembro de 2026
Resposta da Chadwell Telecom
Good afternoon Christine,
We appreciate you taking the time to drop us a review, It is great to hear that you are happy so far, feel free to call us anytime for advice throughout your contract with us.
We always check in a week with a welcome call to make sure that you are happy and talk over any concerns you may have! We love to welcome all new customers on board.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
easy to resolve with professional assistance advice
easy to resolve with professional advice
8 de setembro de 2026
Resposta da Chadwell Telecom
Hi Ian,
Thank You for your review.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ben @ Chadwell Telecom
Perfect customer service
Its a pleasure to actually speak to a living, breathing person and have them answer my call without going through 8 options and then being cut off. First-class customer service AAA+++
9 de setembro de 2026
Resposta da Chadwell Telecom
Hi Stepham,
I really appreciate you taking the time to leave such an amazing A* Review!
We are incredibly proud of getting this type of feedback because we work exceptionally hard to be able to provide this customer experience!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Stuart @ Chadwell Telecom
It was the time and patience taken to…
It was the time and patience taken to help me,great to speak to an actual person,I’m very grateful. Thank you
7 de setembro de 2026
Resposta da Chadwell Telecom
Hi George,
Thank you - It is great to hear that you are happy so far, feel free to call us anytime for advice throughout your contract with us.
We always check in a week after a switch with a welcome call to make sure that you are happy and talk over any concerns you may have! We love to welcome all new customers on board and we try very hard to offer a personal experience.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ben @ Chadwell Telecom
I found them helpful & competitively…
I found them helpful & competitively priced. Followed up by phone to see how I was getting on.
9 de setembro de 2026
Resposta da Chadwell Telecom
Hi Jennifer,
Thank you !
It was lovely to speak to you!
We always check in a week after a switch with a welcome call to make sure that you are happy and talk over any concerns you may have! We love to welcome all new customers on board and we try very hard to offer a personal experience.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Amir Iqbal
Amir Iqbal, the representative I spoke to was very good. Polite, efficient and helpful. So he gets my five stars.
My only suggestion to the company is that you have some sort of reassurance in place regarding authenticity of the call. In the current climate of online and telephone scams I would appreciate more reassurance that the call and conversation is genuine especially when handing over bank details. I.e. A confirmation email at the beginning, or pin number or an address where that call is being made from etc.
8 de setembro de 2026
Resposta da Chadwell Telecom
Hi Niel,
We really appreciate your feedback, and we will take your comments on board!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Amir @ Chadwell Telecom
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